Recall 23V025 affects 135 2019-2023 Volvo Vnre (Electric) trucks for a cabin heater relay that can overheat. Repair is free at any franchised Volvo dealer.
Volvo is recalling 135 2019-2023 Vnre (Electric) battery electric trucks under recall 23V025 because the cabin heater relay can fail and let the coolant heater overheat. An overheated coolant heater can increase the risk of fire, and Volvo dealers will complete the repair free of charge.
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What's wrong?
The cabin heater relay on 2019-2023 Volvo Vnre (Electric) trucks is an electrical switch for the coolant heater. When the cab heat is on, the relay opens and closes to control power to the heater, while coolant flow helps carry heat away from the heater assembly.
On affected trucks, the relay can fail in the closed position while the truck is energized, the key is in the ignition, and the cabin heater is on. If coolant is not flowing, or the coolant level is low, the heater can overheat. Volvo's concern is thermal escalation, meaning the overheated heater creates a fire risk instead of shutting down as intended.
Volvo reports no known warning signs before this failure. There is no warning sign before failure, so an owner should not rely on sounds, smells, or a dashboard message to know the relay has failed.
Who's affected?
Spans 5 model years, all tied to the same wiring relay.
| 2023 Volvo Vnre (Electric) | wiring |
|---|---|
| 2022 Volvo Vnre (Electric) | wiring |
| 2019 Volvo Vnre (Electric) | wiring |
| 2021 Volvo Vnre (Electric) | wiring |
| 2020 Volvo Vnre (Electric) | wiring |
| Units affected | 135 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A coolant heater that overheats can increase the risk of fire. There are no known warnings before the heater overheats, so use the VIN result to decide whether the truck needs service and schedule the repair soon if your VIN is included. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2019-2023 Volvo Vnre (Electric) is included in this recall.
- Contact a franchised Volvo dealer to schedule the free software update and relay replacement that addresses the cabin heater relay overheating risk.
- Bring the recall notice if Volvo mailed one. Reference recall number 23V025 when you call.
- Ask the Volvo dealer whether the truck should stay out of service until the relay repair is complete.
What happens at the repair
At the dealer, a Volvo technician updates the Hybrid Powertrain Control Unit and Instrument Cluster software, then installs replacement relays connected to the cabin heater relay issue. The recall repair is free, and parts and labor are covered. If you already paid for a related repair before the recall notice, Volvo's manufacturer reimbursement plan covers documented expenses. Bring repair invoices, receipts, and payment records to the service desk so the claim can be routed through that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 23, 2023 | NHTSA published the recall |
|---|---|
| January 27, 2023 | Dealer notification began |
| January 27, 2023 | Dealer notification ended |
| March 16, 2023 | Owner notification mailed |
| March 19, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V025?
Recall 23V025 covers 135 2019-2023 Volvo Vnre (Electric) battery electric trucks with a cabin heater relay that can fail and let the coolant heater overheat, increasing fire risk. Volvo dealers will update control software and install replacement relays for free.
What should I do if my 2019-2023 Volvo Vnre (Electric) is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V025. If it is, contact a franchised Volvo dealer to schedule the Hybrid Powertrain Control Unit and Instrument Cluster software updates and relay replacement. Reference recall number 23V025000 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Volvo dealers will update the affected software and install replacement relays free of charge. Parts and labor are covered for trucks included in recall 23V025.
What is the safety risk?
The safety risk is fire. In recall 23V025, the cabin heater relay can fail, which can cause the coolant heater to overheat. If your VIN is included, schedule the free Volvo dealer repair and ask the dealer what to do until the appointment.
When were owners notified about recall 23V025?
Volvo mailed owner notification letters on March 16, 2023. If you bought the truck used or never received a letter, check your VIN to confirm whether your specific 2019-2023 Volvo Vnre (Electric) is included before calling the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V025000 |
|---|---|
| Volvo customer service | 1-800-528-6586 |
| NHTSA recall # | 23V025 |
| NHTSA recall # (full) | 23V025000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →