Recall 23V018 affects 206 2021-2023 Autocar Xpeditor vehicles with inaccurate fuel gauges. Repair is free at any franchised Autocar dealer.
Autocar is recalling 206 2021-2023 Xpeditor vehicles that run on natural gas because an instrument-cluster software error can show the wrong fuel level. An inaccurate gauge can leave the vehicle unexpectedly out of fuel and stalled, increasing crash risk, and Autocar dealers will update the software free of charge.
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What's wrong?
The fuel gauge software in the 2021-2023 Autocar Xpeditor is part of the instrument cluster, the display panel that shows the driver vehicle information. On natural gas powered Xpeditor trucks, that software is supposed to read the fuel level and show how much fuel remains so the driver can plan refueling before the tank runs low.
On affected trucks, an Autocar programming error was installed during manufacturing. The error keeps the fuel gauge from displaying the actual fuel level. Instead of following the amount of natural gas in the tank, the display can stay fixed at 50%, even as fuel is used. That false reading leaves the driver with less useful information about remaining range.
The warning sign is the gauge behavior itself. If the fuel level stays at 50% instead of moving with use and refueling, treat the reading as inaccurate until the instrument cluster software is reprogrammed.
Who's affected?
Spans the 2021, 2022, and 2023 model years with the same fuel-level software in the instrument panel.
| 2023 Autocar Xpeditor | instrument panel |
|---|---|
| 2021 Autocar Xpeditor | instrument panel |
| 2022 Autocar Xpeditor | instrument panel |
| Units affected | 206 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An inaccurate fuel gauge can make the vehicle run out of fuel and stall unexpectedly, increasing crash risk. If the fuel gauge stays at 50%, treat the reading as unreliable, refuel promptly, and schedule the software repair soon. Repair is free at any franchised Autocar dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Autocar Xpeditor is included in this recall.
- Contact a franchised Autocar dealer to schedule the free instrument-cluster software update that fixes the inaccurate fuel gauge reading.
- Bring the recall notice if Autocar sent one. If not, reference recall number 23V018 when you call.
- Keep extra fuel in the tank and plan fuel stops early until the software update is complete.
- Call Autocar customer service at 1-888-218-3611 with questions about scheduling or recall coverage.
What happens at the repair
At the dealer, an Autocar technician updates the instrument cluster software so the fuel gauge uses corrected programming. The software update is free under the recall, including parts and labor. If you already paid to correct this fuel gauge condition before the campaign, Autocar's standard reimbursement plan covers eligible documented expenses. Bring the owner letter and any repair invoices or payment records to the service desk, and ask Autocar customer service how to submit the reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 23, 2023 | NHTSA published the recall |
|---|---|
| February 22, 2023 | Owner notification mailed |
| March 23, 2023 | Dealer notification began |
| March 23, 2023 | Interim owner notification (was planned for this date) |
| March 24, 2023 | Dealer notification ended |
Frequently asked questions
What is recall 23V018?
Recall 23V018 covers 206 2021-2023 Autocar Xpeditor natural-gas vehicles with an instrument-cluster software error that can show the wrong fuel level. An inaccurate fuel gauge can let the vehicle unexpectedly run out of fuel and stall, raising crash risk. Autocar dealers will update the instrument cluster software for free.
What should I do if my 2021-2023 Autocar Xpeditor is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V018. If it is, contact a franchised Autocar dealer to schedule the instrument-cluster software update. Reference recall number 23V018 and Autocar recall number ACX-2301 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform the recall repair at no cost. Autocar dealers will update the instrument cluster software for free, and Autocar customer service is available at 1-888-218-3611 for recall questions.
Is it safe to drive my Autocar Xpeditor before the repair?
The recall describes a stalling risk, not a do-not-drive order. If your VIN is included, arrange the software update with an Autocar dealer and watch fuel range closely until the repair is complete. If the vehicle stalls or the fuel reading seems wrong, stop using it and call the dealer.
When were owners notified about recall 23V018?
Autocar mailed owner notification letters on March 22, 2023. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific 2021-2023 Xpeditor is included, then call an Autocar dealer with recall number 23V018.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V018000 |
|---|---|
| Autocar customer service | 1-888-218-3611 |
| NHTSA recall # | 23V018 |
| NHTSA recall # (full) | 23V018000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →