Recall 23V001 affects 74 2019-2022 Volvo XC60, V60CC, and XC90 vehicles for a steering gear screw defect. Repair is free at any franchised Volvo dealer.
Volvo is recalling 74 2019-2022 XC60, V60CC, and XC90 vehicles because double screws in the steering gear assembly can let a screw fall into the gearbox housing. A screw inside that housing can lock the steering wheel and increase crash risk; Volvo dealers will complete the recall repair free of charge.
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What's wrong?
The steering gear on the 2019-2022 Volvo XC60, V60CC, and XC90 turns your steering-wheel input into movement at the front wheels. It sits inside a gearbox housing and uses gears to transmit that motion to the steering linkage. The system depends on those internal parts moving without loose hardware inside the housing.
On affected vehicles, a supplier screw assembly station fed one screw on top of another during steering gear assembly. That double-fed screw can leave a loose screw inside the gearbox housing. Volvo traced the issue to steering gears from a specific supplier production line fault code, so not every vehicle in these model years is included.
Volvo lists grinding noise when turning as the owner-noticeable sign. It also says there is no dashboard warning message before the problem is found.
Who's affected?
Covers 3 Volvo model lines across the 2019-2022 model years, all tied to the same steering system issue.
| 2019 Volvo XC60 | steering system |
|---|---|
| 2019 Volvo V60CC | steering system |
| 2020 Volvo V60CC | steering system |
| 2021 Volvo V60CC | steering system |
| 2022 Volvo V60CC | steering system |
| 2020 Volvo XC60 | steering system |
| 2021 Volvo XC60 | steering system |
| 2021 Volvo XC90 | steering system |
| 2020 Volvo XC90 | steering system |
| 2022 Volvo XC60 | steering system |
| 2019 Volvo XC90 | steering system |
| 2022 Volvo XC90 | steering system |
| Units affected | 74 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash. There are no warning messages; a grinding noise when turning is a reason to pull over safely and call a Volvo dealer. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2019-2022 Volvo XC60, V60CC, or XC90 is included in this recall.
- Contact a franchised Volvo dealer to schedule the free steering-gear replacement that removes the gearbox screw risk.
- Bring the recall notice if Volvo mailed one. If not, reference recall number 23V001 when you call.
- Drive cautiously until the steering-gear replacement is complete, and stop using the vehicle if the steering wheel locks or feels unsafe.
What happens at the repair
At the dealer, a Volvo technician replaces the steering gear covered by recall 23V001. This addresses the assembly problem where double screws were installed on top of each other, which allowed a screw to fall into the gearbox housing. The recall repair is available now, and parts and labor are covered. If you've already paid for a related steering gear repair, Volvo has a general reimbursement plan on file for documented expenses. Bring receipts and repair paperwork to the service desk or contact Volvo customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 5, 2023 | NHTSA published the recall |
|---|---|
| January 5, 2023 | Dealer notification began |
| January 5, 2023 | Dealer notification ended |
| January 31, 2023 | Owner notification mailed |
| March 1, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V001?
Recall 23V001 covers 74 2019-2022 Volvo XC60, V60CC, and XC90 vehicles with a steering-gear assembly defect. Double screws were installed on top of each other, and a screw can fall into the gearbox housing. Volvo dealers will replace the steering gear free of charge.
What should I do if my 2019-2022 Volvo XC60, V60CC, or XC90 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V001. If it is, contact a franchised Volvo dealer to schedule the steering gear replacement. Reference recall R10213 or 23V001 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo's remedy says dealers will replace the steering gear free of charge. Use a franchised Volvo dealer for the covered repair.
What is the safety risk?
The safety risk is steering wheel lockup. A screw inside the gearbox housing can interfere with steering and increase crash risk. If your VIN is included, arrange the free steering gear replacement with a Volvo dealer before relying on the vehicle for regular driving.
What if I bought my Volvo used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific XC60, V60CC, or XC90 is included, then contact a franchised Volvo dealer and reference recall 23V001.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V001000 |
|---|---|
| Volvo customer service | 1-800-458-1552 |
| NHTSA recall # | 23V001 |
| NHTSA recall # (full) | 23V001000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →