Campaign 22V954 Posted December 23, 2022 131,653 units

2001-2011 Mercedes-Benz C/CLK/E/CLS Recall 22V954: Sunroof

Recall 22V954 covers 131,653 2001-2011 Mercedes-Benz C-Class, CLK, E-Class, and CLS vehicles for unsecured sunroof glass. Repair is free at any franchised Mercedes-Benz dealer.

Mercedes-Benz is recalling 131,653 2001-2011 C-Class, CLK, E-Class, and CLS vehicles, including the E350 and C230, because the glass sunroof panel can be improperly secured and detach. A detached panel can become a road hazard and increase crash risk, and Mercedes-Benz dealers will complete the recall repair free of charge.

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What's wrong?

The glass sunroof panel on affected 2001-2011 Mercedes-Benz vehicles is the fixed or sliding glass section in the roof opening. It is bonded to the sunroof frame with primer and adhesive, so the panel stays secured while the vehicle moves through wind, vibration, heat, and normal roof operation.

In this recall, the problem traces to the way a supplier applied or ventilated the primer, which is the bonding agent that helps the adhesive grip the glass and frame. If that bond loses strength over time, the glass panel is no longer held as designed. A loose panel can partially separate from the roof and detach from the vehicle.

The warning signs are a sunroof panel that looks partly detached or excessive wind noise from the sunroof area while driving. If you notice either sign, describe it to the Mercedes-Benz dealer as sunroof glass bonding or sunroof cover separation.

Who's affected?

The scope spans C-Class, CLK, CLS, and E-Class nameplates from 2001-2011, all tied to the sunroof cover.

2009 Mercedes-Benz E350 visibility component
2006 Mercedes-Benz AMG C55 visibility component
2005 Mercedes-Benz E500 visibility component
2006 Mercedes-Benz E500 visibility component
2006 Mercedes-Benz E320 visibility component
Units affected131,653
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.

What's the safety risk?

A sunroof panel that detaches becomes a road hazard and increases the risk of a crash. Warning signs include a partially detached panel or excessive wind noise near the sunroof while driving. If you notice either, pull over when safe and call the dealer for inspection. Repair is free at any franchised Mercedes-Benz dealer.

What should I do?

  1. Check your VIN to confirm your 2001-2011 Mercedes-Benz E350, AMG C55, E500, E320, CLK500, CLK350, CLK320, C320, C240, C350, C280, C230, CLS550, E550, CLK550, AMG CLS55, AMG E55, AMG CLS63, AMG CLK55, AMG C32, or AMG E63 is included in this recall.
  2. Contact a franchised Mercedes-Benz dealer to schedule the free sunroof-panel inspection and replacement that fixes a glass panel that is not properly secured and can detach.
  3. Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 22V954 when you call.
  4. Avoid higher-speed driving until the sunroof panel is inspected or replaced; a detached panel can become a road hazard.
  5. Call Mercedes-Benz customer service at 1-800-367-6372 with questions before your appointment.

What happens at the repair

At the dealer, a Mercedes-Benz technician inspects the glass sunroof panel and replaces the panel when the inspection shows it is not properly secured. The recall repair is free, with parts and labor covered. Mercedes-Benz is also sending owners notice about reimbursement for eligible sunroof panel repairs paid before the recall notice. If you already paid for a related repair, ask Mercedes-Benz customer service or the dealer service desk how to submit repair paperwork under that reimbursement notice.

ReimbursementReimbursement available

Timeline

December 23, 2022 NHTSA published the recall
January 3, 2023 Dealer notification began
January 3, 2023 Dealer notification ended
February 3, 2023 Owner notification mailed
February 3, 2023 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 22V954?

Recall 22V954 covers 131,653 2001-2011 Mercedes-Benz C-Class, CLK, E-Class, and CLS vehicles with a glass sunroof panel that is not properly secured. The panel can detach and become a road hazard, increasing crash risk. Mercedes-Benz dealers will inspect and replace the sunroof panel as needed for free.

What should I do if my 2001-2011 Mercedes-Benz vehicle is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 22V954. If it is, contact a franchised Mercedes-Benz dealer to schedule the sunroof inspection. Reference recall number 22V954 when you call. The dealer will replace the sunroof panel as needed for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost. Mercedes-Benz dealers will inspect the glass sunroof panel and replace it as needed free of charge.

What is the safety risk?

The safety risk is that the glass sunroof panel can detach from the vehicle. If that happens, the panel can become a road hazard and increase crash risk for nearby drivers. The repair path is clear: a Mercedes-Benz dealer inspects the panel and replaces it as needed for free.

What if I bought my Mercedes-Benz used?

The free recall repair still applies. Recall coverage follows the VIN, not the original owner. If Mercedes-Benz did not mail you the February 3, 2023 notice, check your VIN and call a franchised Mercedes-Benz dealer with recall number 22V954.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/22V954000
Mercedes-Benz customer service1-800-367-6372
NHTSA recall #22V954
NHTSA recall # (full)22V954000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →