Recall 22V947 affects 38 2022 Ram Promaster vehicles with the wrong rearview camera, reducing rear visibility. Repair is free at any franchised Ram dealer.
Ram is recalling 38 2022 Promaster chassis cab and incomplete vehicles because the analog rearview camera is the wrong type and cannot be installed. Without an operating rearview camera, the driver's rear visibility is reduced and crash risk increases; Ram dealers will complete the repair free of charge.
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What's wrong?
The rear view camera on the 2022 Ram Promaster is supposed to send a live image from the back of the vehicle to the driver display when the vehicle is in reverse. On chassis cab and incomplete vehicles, that camera is part of the equipment dealers or upfitters install before the vehicle is finished for use. It supports rear visibility during backing.
The problem is not a failed camera after installation. Ram says some vehicles were shipped with an analog rear view camera in the accessory bag when the vehicle required a digital rear view camera. Because the supplied camera is the wrong type, it cannot be installed, and the rear camera image is not displayed. The issue traces to a vehicle assembly plant error, not normal wear.
The warning sign is practical and immediate: the dealer or upfitter cannot install the rear view camera. If that happens, the vehicle lacks the required rear camera display until the correct digital camera is installed.
Who's affected?
| 2022 Ram Promaster | Camera |
|---|---|
| Units affected | 38 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2022 Ram Promaster van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An inoperative rearview camera reduces the driver's view behind the 2022 Ram Promaster and increases crash risk, especially when reversing. Use mirrors, check around the vehicle before backing, and schedule the recall repair soon so the digital rearview camera is supplied. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2022 Ram Promaster is included in this recall.
- Contact your nearest franchised Ram dealer to schedule the free digital rearview-camera installation that fixes the incorrect analog camera.
- Bring the owner letter if you have it, and reference recall number 22V947 when you call.
- Use mirrors and a spotter when backing up until the digital rearview camera is installed.
What happens at the repair
At the dealer, a Ram technician supplies the correct digital rearview camera for the recalled 2022 Promaster vehicles equipped with the wrong analog rearview camera. The camera and related dealer handling are free under the recall. If you've already paid for a related rearview camera repair, FCA US's reimbursement policy lets you send the original receipt or other adequate proof of payment to the company so it can confirm the expense.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 22, 2022 | NHTSA published the recall |
|---|---|
| February 7, 2023 | Owner notification mailed |
| February 10, 2023 | Dealer notification began |
| February 10, 2023 | Dealer notification ended |
| February 10, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 10, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V947?
Recall 22V947 covers 38 2022 Ram Promaster chassis cab and incomplete vehicles equipped with the wrong rearview camera type. The analog camera cannot be installed, leaving the rearview camera inoperative. Ram dealers will supply the correct digital rearview camera for free.
What should I do if my 2022 Ram Promaster is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 22V947. If it is, contact a franchised Ram dealer and ask for the digital rearview camera. Reference recall number 22V947 or FCA recall code ZC5 when you schedule the repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 22V947, Ram dealers will supply the correct digital rearview camera free of charge.
What is the safety risk in recall 22V947?
The safety risk is reduced rear visibility when backing up. An inoperative rearview camera leaves the driver with less rear visibility, increasing crash risk. Until the correct camera is supplied, use extra care when reversing and schedule the free dealer repair.
When were owners notified about recall 22V947?
Owner notification letters were mailed on February 7, 2023. If you bought the Promaster used or never received a letter, check your VIN to confirm whether your vehicle is included, then call a Ram dealer or FCA US customer service at 1-800-853-1403.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V947000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 22V947 |
| NHTSA recall # (full) | 22V947000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →