Recall 22V931 affects 37 2023 Jayco Seneca and Entegra Accolade motorhomes for windshield wiper arm failure. Repair is free at any franchised Jayco dealer.
Jayco is recalling 37 2023 Seneca and Accolade motorhomes because the windshield wiper arms can break and cause the wipers to fail. Inoperative wipers can reduce visibility in certain driving conditions and increase crash risk; Jayco dealers will complete the repair free of charge.
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What's wrong?
The windshield wiper arm assembly on the 2023 Jayco Seneca and Accolade motorhomes is the metal arm that connects the wiper blade to the wiper motor. The motor turns the arm across the windshield, and the splined attachment at the base of the arm has to grip tightly so the blade keeps moving in rain, snow, or spray.
On affected motorhomes, supplier tooling produced wiper arm splines with insufficient tooth height. Those teeth are meant to lock the arm onto the motor shaft. When paired with wiper motors that produce higher torque, the attachment can strip during use. Once that grip is lost, the wiper arm can break loose or stop sweeping correctly, and the windshield wiper fails.
Owners can notice erratic movement or slow wipe speed from the driver or passenger wiper arm. That uneven or sluggish motion is the warning sign that the arm attachment is not holding as designed.
Who's affected?
The Seneca and Accolade use the same passenger-side wiper arm assembly listed in this recall.
| 2023 Jayco Seneca | wiper system |
|---|---|
| 2023 Entegra Accolade | wiper system |
| Units affected | 37 |
Not every 2023 Jayco Seneca or Entegra Accolade motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Inoperative windshield wipers reduce visibility when rain or road spray hits the glass and increase the risk of a crash. Erratic or slow wiping from either front wiper arm is a warning sign. If that happens, avoid poor weather driving and schedule the recall repair soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2023 Jayco Seneca or Entegra Accolade motorhome is included in this recall.
- Contact a franchised Jayco dealer to schedule the free windshield-wiper-arm inspection and replacement that fixes the wiper-arm breakage.
- Bring the recall notice to the dealer, or reference recall number 22V931 when scheduling.
- Avoid driving in rain, snow, or low-visibility conditions until the repair is complete.
- Call Jayco customer service at 1-800-283-8267 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer, a Jayco technician inspects both front windshield wiper arms and replaces them if they are damaged or not secure. The replacement parts and labor are free under the recall. If you paid for this wiper arm repair before recall notification, Ford's reimbursement plan covers eligible owner-paid repairs, with reimbursement eligibility ending June 6, 2022. Bring repair documentation to Jayco customer service so the claim can be reviewed under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 15, 2022 | NHTSA published the recall |
|---|---|
| January 19, 2023 | Owner notification mailed |
| January 20, 2023 | Dealer notification began |
| January 20, 2023 | Dealer notification ended |
| January 20, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 20, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V931?
Recall 22V931 covers 37 2023 Jayco Seneca and Entegra Accolade motorhomes with windshield wiper arms that can break and cause the wipers to fail. Jayco dealers will inspect and replace both front windshield wiper arms for free.
What should I do if my 2023 Jayco Seneca or Entegra Accolade is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 22V931. If it is, contact a franchised Jayco dealer to schedule the windshield wiper arm inspection and replacement. Reference recall number 22V931 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco will inspect and replace both front windshield wiper arms free of charge through a franchised dealer.
What is the safety risk?
The safety risk is reduced visibility if the windshield wipers stop working while driving in rain or other conditions that need wipers. That loss of visibility increases crash risk. If your VIN is included, schedule the free dealer repair.
When were owners notified about recall 22V931?
Jayco mailed owner notification letters on January 19, 2023. If you bought the motorhome used or never received a letter, check your VIN and call Jayco customer service at 1-800-283-8267 with recall number 22V931.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V931000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 22V931 |
| NHTSA recall # (full) | 22V931000 |
Source documents
-
Download Owner Notice (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →