Recall 22V922 affects 90 2023 Entegra Expanse and Solstice recreational vehicles for inoperative HVAC defrost controls. Software repair is free at any franchised Entegra dealer.
Entegra is recalling 90 2023 Expanse and Solstice recreational vehicles because the HVAC controls for defog and defrost can stop working. That loss decreases driver visibility under certain driving conditions and raises crash risk; Entegra dealers will complete the free repair.
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What's wrong?
The HVAC controls in affected 2023 Entegra Expanse and Solstice recreational vehicles manage cabin heat, air conditioning, defog, and defrost. The remote climate control module is the software-controlled unit that receives those dashboard commands and tells the heating and ventilation system what to do. When it works correctly, the driver can clear the windshield and adjust airflow from the center display and climate controls.
The problem is in the module software. A software routine that handles control signals can suspend communication with the remote climate control module. When that communication stops, the HVAC controls stop responding, including the defog and defrost functions. A hard reset, such as disconnecting the battery or replacing the HVAC control module, was needed to restore operation in the field reports reviewed for this recall.
There is no warning sign before failure. The controls can work normally on one drive and then stop responding when the vehicle is started or when the driver tries to change the climate or windshield-clearing settings.
Who's affected?
Expanse and Solstice models share the same remote climate control module software tied to the instrument panel and defroster systems.
| 2023 Entegra Expanse | instrument panel |
|---|---|
| 2023 Entegra Expanse | visibility component |
| 2023 Jayco Solstice | instrument panel |
| 2023 Jayco Solstice | visibility component |
| Units affected | 90 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2023 model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific RV.
What's the safety risk?
Loss of defrost or defog control can reduce the driver's view through the windshield in fog, frost, or other visibility conditions, increasing the risk of a crash. If the glass will not clear, pull over when safe and arrange service before continuing. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2023 Entegra Expanse or Solstice is included in this recall.
- Contact a franchised Entegra dealer to schedule the free remote climate control module software update that restores HVAC, defog, and defrost control.
- Bring the owner letter if you have it. If not, reference recall number 22V922 when you call.
- Avoid driving when fog, frost, or other conditions limit windshield visibility until the software update is complete.
- Call Entegra customer service at 1-800-283-8267 with questions about the recall or repair appointment.
What happens at the repair
At the dealer, an Entegra technician updates the remote climate control module software so the HVAC controls, including defog and defrost functions, operate as intended. The software update is free under the recall, with parts and labor covered. Ford's general reimbursement plan covers eligible remedy costs paid by vehicle owners before recall notification. If you paid out of pocket for a related HVAC control repair before the owner letter, contact Jayco customer service at 1-800-283-8267 and ask how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 13, 2022 | NHTSA published the recall |
|---|---|
| December 21, 2022 | Owner notification mailed |
| January 13, 2023 | Dealer notification began |
| January 13, 2023 | Dealer notification ended |
| January 13, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V922?
Recall 22V922 covers 90 2023 Entegra Expanse and Solstice recreational vehicles with HVAC controls that can stop working, including defog and defrost controls. Loss of defog or defrost control can reduce driver visibility and increase crash risk. Dealers will update the remote climate control module software for free.
What should I do if my 2023 Entegra Expanse or Solstice is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 22V922. If it is, contact a franchised Entegra dealer to schedule the remote climate control module software update. Reference recall number 22V922 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and dealers will update the remote climate control module software free of charge. Entegra mailed owner notification letters on December 21, 2022, and customer service is available at 1-800-283-8267.
What is the safety risk?
The safety risk is reduced driver visibility. If the HVAC controls stop working, the driver can lose control of the defog or defrost function, which can make it harder to see through the windshield in affected driving conditions and increase crash risk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V922000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 22V922 |
| NHTSA recall # (full) | 22V922000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →