Recall 22V917 covers 20 2022 Volvo Bus 9700 buses for misinstalled GPS devices can cut drive power. Free repair at a franchised Volvo Bus dealer.
Volvo Bus is recalling 20 2022 9700 buses because incorrectly installed GPS devices can interfere with the accelerator pedal sensor and cause an unexpected loss of drive power. Loss of drive power can increase crash risk, and a disabled bus can require passenger evacuation in traffic; Volvo Bus dealers will complete the repair free of charge.
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What's wrong?
The factory-installed GPS device on the 2022 Volvo Bus 9700 is an electrical navigation unit that receives location data and connects into the bus wiring. The accelerator pedal sensor is separate; it tells the control system how much drive power the driver is requesting when the pedal is pressed.
On affected buses, the problem is not the GPS unit itself or the accelerator pedal hardware. During manufacturing, GPS wires were connected to the wrong circuits because the installation instructions were incorrect. That wiring error can interfere with the accelerator pedal sensor signal. When that signal malfunctions, the bus can lose drive power unexpectedly instead of responding normally to pedal input.
There is no warning sign before failure. A driver is not expected to see a dashboard alert, unusual pedal feel, or other advance symptom before the loss of drive power occurs.
Who's affected?
| 2022 Volvo Bus 9700 | Navigational system(global positioning system) |
|---|---|
| 2022 Volvo Bus 9700 | Accelerator pedal |
| Units affected | 20 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A loss of drive power can increase crash risk. If the bus becomes disabled in traffic, passengers can face added injury risk during evacuation. There is no warning sign before this issue. Schedule the free inspection and GPS-device reinstallation soon. Repair is free at any franchised Volvo Bus dealer.
What should I do?
- Check your VIN to confirm your 2022 Volvo Bus 9700 is included in this recall.
- Contact a franchised Volvo Bus dealer to schedule the free GPS device inspection and reinstallation that fixes the accelerator pedal sensor malfunction.
- Bring the recall notice if Volvo Bus mailed one, or reference recall number 22V917 when you call.
- Drive with caution until the repair is complete, and stop the bus if it loses drive power.
- Keep passengers clear of traffic if the bus becomes disabled and evacuation is needed.
What happens at the repair
At the dealer, a Volvo Bus technician inspects the GPS devices and reinstalls them if needed. The inspection, any GPS device reinstallation, and related labor are free under the recall. If you already paid out of pocket for a related GPS device repair before the recall notice, Volvo Bus' general reimbursement plan covers documented expenses. Bring the repair invoice and payment record to the service desk, or contact Volvo Bus customer service before your appointment.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 12, 2022 | NHTSA published the recall |
|---|---|
| January 31, 2023 | Dealer notification began |
| January 31, 2023 | Dealer notification ended |
| January 31, 2023 | Interim owner notification (was planned for this date) |
| February 1, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 22V917?
Recall 22V917 covers 20 2022 Volvo Bus 9700 buses with GPS devices installed incorrectly. The installation can cause an accelerator pedal sensor malfunction and an unexpected loss of drive power. Prevost will inspect and reinstall the GPS devices for free if needed.
What should I do if my 2022 Volvo Bus 9700 is on this recall?
Check your VIN to confirm your specific bus is included in recall 22V917. If it is, contact Volvo Bus customer service at 1-866-870-2046 or a Prevost service location to arrange the GPS device inspection and reinstall work. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 22V917, Prevost will inspect the GPS devices and reinstall them if needed, free of charge.
What is the safety risk in recall 22V917?
The safety risk is an unexpected loss of drive power. A bus that loses drive power has a higher crash risk. If the bus becomes disabled in traffic, passengers can face added injury risk during an evacuation in an uncontrolled traffic situation.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V917000 |
|---|---|
| Volvo Bus customer service | 1-866-870-2046 |
| NHTSA recall # | 22V917 |
| NHTSA recall # (full) | 22V917000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →