Recall 22V865 affects 62,909 2021-2023 Jeep Wrangler 4xe vehicles for engine shutdown from loss of communication. Repair is free at any franchised Jeep dealer.
Jeep is recalling 62,909 2021-2023 Wrangler 4xe vehicles because a loss of communication can shut down the engine. That shutdown can cause a loss of drive power and increase crash risk, and Jeep dealers will complete the recall repair free of charge.
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What's wrong?
The 2021-2023 Jeep Wrangler 4xe uses vehicle control software to coordinate the 2.0L plug-in hybrid engine, transmission, and hybrid system. The transmission control module, hybrid control processor, and auxiliary hybrid control processor share signals so the powertrain knows when to start, shift, charge, and deliver power to the wheels.
In recalled Wrangler 4xe vehicles, a loss of communication between those control systems triggers diagnostic reactions that shut the engine down. The hardware is not described as the main defect; the remedy is updated calibration software for the control modules. That update changes how the powertrain controllers respond to the communication fault.
There is no warning sign before failure. An owner is not given a dashboard symptom or drivability clue before the communication problem leads to an engine shutdown.
Who's affected?
All included model years use the same ZF transmission control calibration.
| 2021 Jeep Wrangler | Engine |
|---|---|
| 2023 Jeep Wrangler | Engine |
| 2022 Jeep Wrangler | Engine |
| Units affected | 62,909 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An engine shutdown can cut drive power and increase the risk of a crash. There is no warning sign before the shutdown. Drive cautiously, schedule the software update soon, and if drive power drops, pull over safely and call a Jeep dealer. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Jeep Wrangler is included in this recall.
- Contact a franchised Jeep dealer to schedule the free engine-shutdown software update that changes the fail-safe response to limp-home mode.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 22V865 when you call.
- Drive cautiously until the repair is complete. If the engine shuts down, move out of traffic when safe and call for assistance.
- Call Jeep customer service at 1-800-853-1403 with questions about scheduling or recall number 22V865.
What happens at the repair
At the dealer, a Jeep technician updates the transmission control module software, the Hybrid Control Processor, and the Auxiliary Hybrid Control Processor. The update changes the fail safe response from shutdown to limp home mode. The recall repair is free, with parts and labor covered. If you've already paid for a related repair, FCA US asks owners to send the original receipt or other adequate proof of payment so the expense can be confirmed for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 23, 2022 | NHTSA published the recall |
|---|---|
| December 22, 2022 | Owner notification mailed |
| January 12, 2023 | Dealer notification began |
| January 12, 2023 | Dealer notification ended |
| January 12, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V865?
Recall 22V865 covers 62,909 2021-2023 Jeep Wrangler 4xe vehicles with 2.0L Plug-In Hybrid Electric Vehicle engines. A communication loss can shut the engine down and cause loss of drive power. Jeep dealers will update the affected control module software for free.
What should I do if my 2021-2023 Jeep Wrangler is on this recall?
Check your VIN to confirm your specific Wrangler is included in recall 22V865. If it is, contact a franchised Jeep dealer to schedule the transmission control module, Hybrid Control Processor, and Auxiliary Hybrid Control Processor software updates. Reference recall number 22V865 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Jeep dealers will perform the required software updates free of charge. Parts and labor are covered for the transmission control module and hybrid control processor calibration updates.
What is the safety risk in recall 22V865?
The safety risk is loss of drive power. A communication loss in the affected hybrid system can shut the engine down, which raises crash risk. If your VIN is included, schedule the free dealer software update and ask the service desk what to do if the vehicle has already stalled.
What if I bought my Jeep Wrangler used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received Jeep's December 22, 2022 owner letter, check your VIN to confirm whether your specific Wrangler is included, then call a franchised Jeep dealer with recall number 22V865.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V865000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 22V865 |
| NHTSA recall # (full) | 22V865000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →