Recall 22V856 affects 153 2023 Utilimaster Walk-In Van vans for a loose shock-mount nut. Repair will be free at a franchised Utilimaster dealer once available.
Utilimaster is recalling 153 2023 Walk-In Van vehicles under recall 22V856 because the retaining nut that holds the shock mount together was improperly installed and can loosen. A loose nut can let the bumper detach and become a road hazard, and the dealer repair will be free once available.
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What's wrong?
The shock mount on a 2023 Utilimaster Walk-In Van is the hardware point that holds the shock absorber to the van structure. The shock absorber controls body movement over bumps, and the mount keeps that part fixed so the suspension can do its job without loose movement.
In this recall, the retaining nut that holds the shock mount together was not secured the way Utilimaster intended. The small tack welds, which are short welds used to lock the nut in place, were left off after a supplier change because the printed part drawing did not call out the weld. Without that lock, the retaining nut can loosen and separate from the shock mount during use.
There is no warning sign before failure. Utilimaster's filing says the retaining nuts can separate without warning, so a driver should not count on noise, vibration, or a visible change before the mount comes apart.
Who's affected?
| 2023 Utilimaster Walk-In Van | body structure |
|---|---|
| Units affected | 153 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Utilimaster Walk-In Van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A loose retaining nut can let the bumper detach from the Walk-In Van. If that happens, the bumper becomes a road hazard and increases the risk of a crash for following traffic. There is no warning sign before the retaining nuts separate, so schedule the recall service as soon as the repair opens. Repair will be free at any franchised Utilimaster dealer once available.
What should I do?
- Check your VIN to confirm your 2023 Utilimaster Walk-In Van is included in this recall.
- Wait for Utilimaster's repair notice before scheduling the final dealer repair; the remedy is still under development.
- Contact a franchised Utilimaster dealer for interim guidance on the loose shock-mount retaining nut that can let the bumper detach.
- Call Utilimaster customer service at 517-543-6400 with questions and reference recall number 22V856 when you call.
- Drive cautiously until the repair opens. Stop using the van and contact the dealer if the bumper feels loose or damaged.
What happens at the repair
The final remedy for recall 22V856 is still under development, and Utilimaster has not provided an owner notification schedule. Once the repair opens, the dealer repair will be free. At the dealer, a Utilimaster technician will address the retaining nut that holds the shock mount together, using the final repair procedure Utilimaster provides for loose or improperly installed hardware. Until then, keep any service paperwork tied to the shock mount issue and contact Utilimaster customer service for current instructions before scheduling recall work.
Timeline
| November 18, 2022 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 22V856?
Recall 22V856 covers 153 2023 Utilimaster Walk-In Van vehicles with a shock mount retaining nut that was improperly installed and can loosen. If the bumper detaches, it becomes a road hazard and increases crash risk. Utilimaster's final remedy is under development.
What should I do if my 2023 Utilimaster Walk-In Van is on this recall?
Check your VIN to confirm your specific van is included in recall 22V856. If it is, contact a franchised Utilimaster service provider or Utilimaster customer service and reference recall 22V856. The final remedy is under development, so ask what interim guidance applies before driving or scheduling service.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost once the remedy is available. For recall 22V856, Utilimaster has not released the final repair plan yet, so keep the campaign number handy when you contact service.
What is the safety risk?
The safety risk is a loose bumper that detaches from the van and becomes a road hazard. That hazard increases crash risk for the driver and nearby traffic. The recall does not include a do-not-drive order, but VIN confirmation and manufacturer guidance matter before continued use.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V856000 |
|---|---|
| Utilimaster customer service | 517-543-6400 |
| NHTSA recall # | 22V856 |
| NHTSA recall # (full) | 22V856000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →