Recall 22V845 affects 827 2018-2022 Nova Bus Lfs, Lfs Artic buses for loose steering fasteners. Do not drive. Free repair once Nova Bus opens it.
Missing steering gear box fasteners create a risk of loss of steering, which increases crash risk. Do not drive the vehicle until the remedy is complete; if it must move, ask Nova Bus about towing or service arrangements. Vibration, loose steering feel, hard turning, or steering noise needs prompt service attention. Repair will be free at any franchised Nova Bus dealer once Nova Bus opens it.
Nova Bus is recalling 827 2018-2022 Lfs and Lfs Artic buses under recall 22V845 because Bosch steering gear box fasteners can loosen or fall out. Do not drive affected buses until Nova Bus opens the final dealer repair, which will be free.
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What's wrong?
The steering gear box on 2018-2022 Nova Bus Lfs and Lfs Artic buses is part of the system that turns driver input at the steering wheel into movement at the wheels. Its mounting plate sub-assembly is held in place by critical fasteners and washers. Those fasteners need enough clamping force to keep the steering gear box secure while the bus is in service.
On included buses with the Bosch steering gear box, the fastening joint does not always have enough clamp load, which means the hardware is not holding the joint as tightly as designed. Manufacturing variation in the selected fasteners left too much spread in that clamp force. Under service loads, the fasteners can loosen and fall out, leaving the steering gear box mounting less secure.
A driver can feel vibration or looseness through the steering wheel. The steering wheel can become hard to turn, steering noises can show up, and maintenance checks can find low torque, loose fasteners, or missing fasteners in the steering gear box system.
Who's affected?
Covers Lfs and Lfs Artic buses across five model years, all tied to steering system critical fasteners.
| 2018 Nova Bus Lfs | steering system |
|---|---|
| 2022 Nova Bus Lfs | steering system |
| 2018 Nova Bus Lfs Artic | steering system |
| 2019 Nova Bus Lfs | steering system |
| 2019 Nova Bus Lfs Artic | steering system |
| 2020 Nova Bus Lfs | steering system |
| 2020 Nova Bus Lfs Artic | steering system |
| 2021 Nova Bus Lfs | steering system |
| 2021 Nova Bus Lfs Artic | steering system |
| Units affected | 827 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Missing steering gear box fasteners create a risk of loss of steering, which increases crash risk. Do not drive the vehicle until the remedy is complete; if it must move, ask Nova Bus about towing or service arrangements. Vibration, loose steering feel, hard turning, or steering noise needs prompt service attention. Repair will be free at any franchised Nova Bus dealer once Nova Bus opens it.
What should I do?
- Check your VIN to confirm your 2018-2022 Nova Bus Lfs or Lfs Artic bus is included in this recall.
- Do not drive the bus until Nova Bus completes the steering gear box fastener remedy.
- Arrange a tow or other carrier-approved move if the bus has to be moved for service; do not drive it there yourself.
- Contact Nova Bus customer service at 1-800-350-6682 to ask for the interim fastener inspection and tightening that keeps the steering gear box mounting plate fasteners from loosening.
- Keep the recall notice with your service records, and reference recall number 22V845 (Nova Bus recall CR5342) when you call.
What happens at the repair
Until the remedy is completed, do not drive the bus. Nova Bus will inspect the Bosch steering gear box mounting area and tighten the fasteners as an interim remedy. The permanent remedy replaces the affected fasteners and tightens the new fasteners to increase clamp load. That final dealer repair will be free once available. Nova Bus uses its general reimbursement plan for paid repairs made before the recall notice. Owners with prior steering gear box fastener repair paperwork can contact Nova Bus customer service at 1-800-350-6682 and ask how to submit documentation under recall CR5342.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 15, 2022 | NHTSA published the recall |
|---|---|
| November 15, 2022 | Dealer notification began |
| November 15, 2022 | Interim owner notification (was planned for this date) |
| November 16, 2022 | Owner notification mailed |
| November 18, 2022 | Dealer notification ended |
Frequently asked questions
What is recall 22V845?
Recall 22V845 covers 827 2018-2022 Nova Bus Lfs and Lfs Artic buses with Bosch steering gear box fasteners that can loosen or fall out. Missing fasteners can cause loss of steering and increase crash risk. Do not drive the bus until the dealer completes the remedy.
What should I do if my 2018-2022 Nova Bus Lfs or Lfs Artic is on this recall?
Check your VIN to confirm your specific bus is included in recall 22V845. If it is, do not drive it. Contact a franchised Nova Bus dealer or Nova Bus customer service at 1-800-350-6682 and reference recall CR5342. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Nova Bus will inspect and tighten the steering gear box fasteners as an interim remedy, then replace and tighten new fasteners for the permanent remedy free of charge.
What does "do not drive" mean for this Nova Bus recall?
Do not drive the bus until the remedy has been completed. The steering gear box fasteners can loosen or fall out, and missing fasteners can cause loss of steering. If the bus has to move, ask Nova Bus or the dealer about safe transport.
When were owners notified about recall 22V845?
Nova Bus mailed owner notification letters on November 16, 2022. The permanent remedy was expected to be available November 30, 2022. When you contact the dealer, reference recall 22V845 and Nova Bus recall number CR5342 so the service desk can identify the correct steering fastener repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V845000 |
|---|---|
| Nova Bus customer service | 1-800-350-6682 |
| NHTSA recall # | 22V845 |
| NHTSA recall # (full) | 22V845000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →