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Campaign 22V794 Posted October 21, 2022 71 units

2019-2022 Altec Aerial Device Recall 22V794: Interlock Valve

Recall 22V794 covers 71 2019-2022 Altec Aerial Device units with a jib winch interlock defect. Repair is free at any franchised Altec dealer.

Altec is recalling 71 2019-2022 Aerial Device units because the material handling interlocking valve can lose power when the outriggers are not set, allowing the jib winch to operate with the outriggers up. That condition raises the risk of the unit tipping during a lift, and Altec dealers will complete the free repair.

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What's wrong?

The material handling interlock valve on the 2019-2022 Altec Aerial Device is part of the hydraulic control system for boom and lifting work. Its job is to keep the jib winch from operating in material handling mode until the outriggers are set. The outriggers stabilize the truck before a load is lifted.

On affected units, the valve was designed so it shifts open when 12-volt power is lost. If that power drops while the outriggers are still retracted, the interlock no longer blocks material handling operation. That lets the jib winch run while the truck is not set up and stabilized for lifting a load.

The retracted outriggers are the visible warning that the unit is not ready for jib winch lifting. There is no other warning sign before a jib winch interlock system failure.

Who's affected?

Spans the 2019, 2020, 2021, and 2022 model years, all tied to the same normally open hydraulic valve in the boom/crane/ladder equipment.

2020 Altec Aerial Device Boom/crane/ladder
2019 Altec Aerial Device Boom/crane/ladder
2022 Altec Aerial Device Boom/crane/ladder
2021 Altec Aerial Device Boom/crane/ladder
Units affected71
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

Using the jib winch with the outriggers retracted can let the unit tip and increase the risk of injury. Retracted outriggers are visible to the operator, but no other warning shows that the jib winch interlock system has failed. Stop lifting loads until the setup is checked and the recall repair is complete. Repair is free at any franchised Altec dealer.

What should I do?

  1. Check your VIN to confirm your 2019-2022 Altec Aerial Device is included in this recall.
  2. Contact Altec customer service at 1-877-462-5832 to schedule the free visual indication system and pre-operational placard repair.
  3. Reference recall number 22V794 and Altec recall CSN 3030 when you call.
  4. Keep the outriggers set before lifting loads with the jib winch until the repair is complete.
  5. Bring the recall notice if Altec mailed one.

What happens at the repair

At the dealer, an Altec technician installs a visual indication system that shows whether the outriggers are set, then adds a new pre operation inspection placard. The recall repair is free, and parts and labor are covered. If you already paid for this same repair before the recall notice, the Altec Warranty Policy covers qualifying reimbursement for that pre notice work. Ask Altec customer service or the service desk how to submit repair documentation for review.

ReimbursementReimbursement available

Timeline

October 21, 2022 NHTSA published the recall
December 16, 2022 Owner notification mailed
December 16, 2022 Dealer notification began
December 16, 2022 Dealer notification ended
December 16, 2022 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 22V794?

Recall 22V794 covers 71 2019-2022 Altec Aerial Device units with a material handling interlocking valve issue. If the outriggers are up, the jib winch can still operate, which can let the unit tip while lifting loads.

What should I do if my 2019-2022 Altec Aerial Device is on this recall?

Check your VIN to confirm your specific unit is included in recall 22V794. If it is, contact Altec customer service at 1-877-462-5832 and ask for recall CSN 3030. Altec will install the visual indication system and new inspection placard for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Altec will install a visual indication system that shows outrigger status and provide a new pre-operational inspection placard free of charge.

What is the safety risk?

The risk is unit tip-over during lifting. If the outriggers are not set and the jib winch operates under load, the unit can tip, increasing the risk of injury. Confirm the VIN before use and follow Altec's repair instructions if the unit is included.

When did Altec notify owners about recall 22V794?

Altec owner notification letters were scheduled for December 16, 2022. If you did not receive a letter, check your VIN and reference recall 22V794 or Altec recall CSN 3030 when contacting Altec customer service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/22V794000
Altec customer service1-877-462-5832
NHTSA recall #22V794
NHTSA recall # (full)22V794000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →