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Campaign 22V791 Posted October 20, 2022 31,339 units

2022-2023 Ford Transit Recall 22V791: HVAC Controls

Recall 22V791 affects 31,339 2022-2023 Ford Transit vans for HVAC controls that can disable defog and defrost. Repair is free at any franchised Ford dealer.

Ford is recalling 31,339 2022-2023 Transit vans because the HVAC controls, including defog and defrost, can stop working. When the driver loses defrost or defog control, visibility drops under certain driving conditions and crash risk increases; Ford dealers will complete the recall repair free of charge.

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What's wrong?

The remote climate control module software in a 2022-2023 Ford Transit is the control layer that lets the center stack display and climate hardware talk to each other. In these vans, it runs the heating, ventilation, and air-conditioning controls, including defog and defrost. Those functions matter because they clear moisture, frost, and fog from the glass so the driver can see.

On affected Transits equipped with the 12 inch center stack display, SYNC4, and Electronic Automatic Temperature Control, the software interrupt handling process can suspend communication with the climate control module. When that happens, the HVAC controls stop responding. A battery disconnect or HVAC control module replacement was needed to restore function, and Ford corrected the issue with updated remote climate control module software.

There is no warning sign before failure. The controls can be working during a drive and then become inoperative when the module communication stops.

Who's affected?

The same Remote Climate Control Module software appears in both the HVAC visibility and instrument panel scope for the 2022 and 2023 model years.

2022 Ford Transit visibility component
2023 Ford Transit instrument panel
2023 Ford Transit visibility component
2022 Ford Transit instrument panel
Units affected31,339
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.

What's the safety risk?

Loss of defrost or defog control reduces driver visibility under certain driving conditions and increases the risk of a crash. There is no warning sign before the controls stop responding, so schedule the software update soon. Repair is free at any franchised Ford dealer.

What should I do?

  1. Check your VIN to confirm your 2022-2023 Ford Transit is included in this recall.
  2. Contact a franchised Ford dealer to schedule the free remote climate control module software update that fixes the inoperative HVAC, defog, and defrost controls.
  3. Bring the recall notice if Ford mailed one. If not, reference recall number 22V791 when you call.
  4. Drive cautiously until the repair. Avoid driving when windshield fog or frost limits visibility.

What happens at the repair

At the dealer, a Ford technician updates the remote climate control module software so the HVAC controls, defog, and defrost functions keep operating as intended. The software update and labor are free under the recall. Ford's standard reimbursement plan covers qualifying remedy costs paid by owners before the recall notice, with reimbursement eligibility ending October 21, 2022. If you paid for a related repair before the notice, bring receipts and repair paperwork to the Ford service desk or contact Ford customer service.

ReimbursementReimbursement available

Timeline

October 20, 2022 NHTSA published the recall
October 21, 2022 Dealer notification began
October 21, 2022 Dealer notification ended
November 7, 2022 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
November 7, 2022 Interim owner notification (was planned for this date)
November 11, 2022 Owner notification mailed

Frequently asked questions

What is recall 22V791?

Recall 22V791 covers 31,339 2022-2023 Ford Transit vehicles with HVAC controls that can stop working, including defog and defrost controls. Loss of defrost or defog control reduces driver visibility under certain conditions and increases crash risk. Ford dealers update the remote climate control module software for free.

What should I do if my 2022-2023 Ford Transit is on this recall?

Check your VIN to confirm your specific Transit is included in recall 22V791. If it is, contact a franchised Ford dealer to schedule the remote climate control module software update. Reference Ford recall number 22S65 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford's remedy for recall 22V791 is a free remote climate control module software update at a franchised Ford dealer.

What is the safety risk?

The safety risk is reduced visibility when the defrost or defog controls stop working. Under certain driving conditions, that loss of visibility increases crash risk. Ford's repair updates the remote climate control module software so the HVAC controls work as intended.

What if I bought my Ford Transit used?

The free recall repair still applies. Recalls follow the vehicle, not the first owner. Check your VIN to confirm whether your specific 2022-2023 Ford Transit is included, then call a franchised Ford dealer and reference recall 22V791 or Ford recall number 22S65.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/22V791000
Ford customer service1-866-436-7332
NHTSA recall #22V791
NHTSA recall # (full)22V791000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →