Recall 22V764 affects 5 2022 Volkswagen ID.4 vehicles for delayed or deactivated rearview camera images. Software repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 5 2022 ID.4 vehicles under recall 22V764 because the rearview camera image can be delayed or deactivated. A delayed or deactivated image reduces the driver's view of what is behind the vehicle and increases crash risk, so Volkswagen dealers will complete the free repair.
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What's wrong?
The rearview camera software in the 2022 Volkswagen ID.4 controls the image that appears on the center display when the driver shifts into reverse. That image is supposed to show the area behind the vehicle promptly, so the driver can see people, objects, and the path of travel before backing up.
On included ID.4 vehicles, the installed software does not comply with FMVSS 111 for rear visibility. Volkswagen traced the problem to ports logistics and vehicle update steps that were not followed correctly. As a result, the wrong software level stayed on certain vehicles after the port process, and the rearview camera image can be delayed or deactivated instead of appearing as intended.
There is no warning sign before failure. The issue shows up when the vehicle is in reverse: the camera image is late, unavailable, or not behaving as expected.
Who's affected?
| 2022 Volkswagen ID.4 | Software |
|---|---|
| Units affected | 5 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A delayed or deactivated rearview camera image leaves you with less view behind the ID.4 when backing up, which increases crash risk. There is no warning sign before the image delay or loss appears, so use mirrors and look behind the vehicle until the software update is done. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2022 Volkswagen ID.4 is included in this recall.
- Contact your nearest franchised Volkswagen dealer to schedule the free software update that fixes the delayed or deactivated rearview camera image.
- Bring the recall notice if Volkswagen mailed one. If not, reference recall number 22V764 and Volkswagen recall 91EG when you call.
- Use extra care when backing up until the software update is complete. Turn around and check behind the vehicle before reversing.
What happens at the repair
At the dealer, a Volkswagen technician updates the vehicle software that controls the rearview camera display. The recall repair is free, including the software work needed to address delayed or deactivated camera images. Ask the service desk to confirm recall 22V764 and Volkswagen recall number 91EG when you schedule. Volkswagen is not offering reimbursement for this campaign, so prior out-of-pocket software or camera-display costs are not handled through a separate recall reimbursement plan.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| October 12, 2022 | NHTSA published the recall |
|---|---|
| December 9, 2022 | Dealer notification began |
| December 9, 2022 | Dealer notification ended |
| December 9, 2022 | Interim owner notification (was planned for this date) |
| January 17, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 22V764?
Recall 22V764 covers 5 2022 Volkswagen ID.4 vehicles with rearview camera software that can delay or deactivate the image. That reduces the driver's rear view and increases crash risk. Volkswagen dealers will update the vehicle software for free.
What should I do if my 2022 Volkswagen ID.4 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 22V764. If it is, contact a franchised Volkswagen dealer to schedule the software update. Reference recall 22V764 and Volkswagen recall number 91EG when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Volkswagen's remedy says dealers will update the vehicle software free of charge. Use a franchised Volkswagen dealer for the recall work.
What is the safety risk?
The safety risk is reduced rear visibility when backing up. If the rearview camera image is delayed or deactivated, the driver has less view of what is behind the vehicle, increasing the risk of a crash.
When were owners notified about this Volkswagen ID.4 recall?
Volkswagen mailed owner notification letters on January 17, 2023. If you bought the vehicle used or never received a letter, the VIN check still decides whether your specific 2022 ID.4 is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V764000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 22V764 |
| NHTSA recall # (full) | 22V764000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →