Recall 22V755 affects 1,169 2023 Riverside Xplorer, Intrepid, and Retro travel trailers for awnings that can drop. Repair is free at any franchised Riverside dealer.
Riverside is recalling 1,169 2023 Xplorer, Intrepid, and Retro travel trailers because the electric retractable awning's welded fabric seam can separate and let the awning drop beyond normal operation. An awning that drops too far can increase the risk of injury, and Riverside dealers will complete the recall repair free of charge.
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What's wrong?
The electric retractable awning on affected 2023 Riverside Xplorer, Intrepid, and Retro travel trailers is the fabric shade assembly mounted to the side of the trailer. When it works normally, the motor and arms extend the awning fabric outward and hold it in its set position while the trailer is parked.
The problem is in the heat welded seam in the awning fabric. That weld is supposed to keep the fabric panels joined as the awning extends, retracts, and carries its own tension. On these trailers, the weld is insufficient, so the fabric can separate from the side of the unit. Once that happens, the awning can drop beyond its normal range instead of staying supported by the assembly.
The warning sign is visible separation of the fabric from the side of the trailer. If you see the fabric pulling away, keep the awning retracted and describe that separation to the Riverside dealer.
Who's affected?
Covers the Xplorer, Intrepid, and Retro from the 2023 model year, all with the same awning equipment.
| 2023 Riverside Xplorer | Recreational vehicle/trailer |
|---|---|
| 2023 Riverside Intrepid | Recreational vehicle/trailer |
| 2023 Riverside Retro | Recreational vehicle/trailer |
| Units affected | 1,169 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An awning that drops or extends past normal operation increases the risk of injury near the trailer. If the fabric is separating from the side of the unit, keep people clear of the awning and schedule the repair soon. Repair is free at any franchised Riverside dealer.
What should I do?
- Check your VIN to confirm your 2023 Riverside Xplorer, Intrepid, or Retro travel trailer is included in this recall.
- Contact a franchised Riverside dealer to schedule the free awning repair or replacement that fixes the welded-fabric separation and awning drop.
- Bring the recall notice if Riverside mailed one. If not, reference recall number 22V755 when you call.
- Keep people clear of the awning until the repair is complete; an awning that drops beyond normal operation can injure someone nearby.
What happens at the repair
At the dealer, a Riverside technician inspects the electric retractable awning and repairs or replaces the affected awning, free of charge. Parts and labor are covered under recall 22V755. Riverside's reimbursement plan covers all costs tied to inspection, repair, or replacement of the affected awnings for OEMs, dealers, mobile repair companies, and consumers. If you already paid for this awning work, contact Riverside customer service and ask how to submit your documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 8, 2022 | NHTSA published the recall |
|---|---|
| October 10, 2022 | Dealer notification began |
| October 10, 2022 | Owner notification mailed |
| October 10, 2022 | Interim owner notification (was planned for this date) |
| October 14, 2022 | Dealer notification ended |
Frequently asked questions
What is recall 22V755?
Recall 22V755 covers 1,169 2023 Riverside Xplorer, Intrepid, and Retro travel trailers with an electric retractable awning fabric defect. The welded seam can separate and let the awning drop beyond normal operation, increasing injury risk. Riverside dealers will repair or replace the awning for free.
What should I do if my 2023 Riverside Xplorer, Intrepid, or Retro is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 22V755. If it is, contact a franchised Riverside dealer to schedule the awning repair or replacement. Reference recall number 22V755 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Riverside's remedy says dealers will repair or replace the affected awnings free of charge. Riverside mailed owner letters on October 10, 2022.
What is the safety risk with this Riverside awning recall?
The safety risk is injury from an awning that drops or extends beyond normal operation. In recall 22V755, the awning fabric's welded seam can separate. Until the dealer completes the free repair, keep people clear of the awning during use and avoid standing under it.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V755000 |
|---|---|
| Riverside customer service | 1-260-499-4511 |
| NHTSA recall # | 22V755 |
| NHTSA recall # (full) | 22V755000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →