Recall 22V742 affects 170,296 2021-2022 Audi vehicles because the rearview camera screen can go blank. Repair is free at any franchised Audi dealer.
Audi is recalling 170,296 2021-2022 vehicles, including the Q5, A4, A5 Cabriolet, and E-Tron GT, because a software issue can leave the rearview camera screen blank or black in reverse. That display failure reduces rear visibility and increases crash risk; the Audi dealer repair will be free once available.
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What's wrong?
The infotainment software in these 2021-2022 Audi vehicles runs the center display, including the rearview camera image that appears when the vehicle is shifted into reverse. That screen is part of the back-over prevention system, so the driver can see the area behind the vehicle before backing up.
In campaign 22V742, the problem is inside the main infotainment unit software. During an automatic maintenance refresh of the unit's file system, the software allows parallel writing processes. Those overlapping writes can corrupt files, which can shut down infotainment or navigation functions. In the affected failure state, the main unit can become inoperative and show a blank or black screen instead of the rearview camera image.
There is no warning sign before failure. You will know the problem has appeared when the center screen is blank or black after shifting into reverse, or when related infotainment functions stop responding.
Who's affected?
Spans 2021 and 2022 Audi sedans, coupes, convertibles, wagons, SUVs, and electric models, all tied to infotainment software for the rearview display.
| 2021 Audi A5 Cabriolet | Display function |
|---|---|
| 2021 Audi SQ8 | Display function |
| 2021 Audi S5 | Display function |
| 2022 Audi E-Tron GT | Display function |
| 2021 Audi S5 Cabriolet | Display function |
| 2021 Audi S8 | Display function |
| 2021 Audi SQ5 | Display function |
| 2021 Audi RS 7 | Display function |
| 2021 Audi E-Tron | Display function |
| 2021 Audi RS 6 Avant | Display function |
| 2021 Audi RS Q8 | Display function |
| 2022 Audi RS Q8 | Display function |
| 2021 Audi A8 | Display function |
| 2021 Audi SQ7 | Display function |
| 2021 Audi S7 | Display function |
| 2021 Audi S4 | Display function |
| 2021 Audi A7 | Display function |
| 2021 Audi S6 | Display function |
| 2021 Audi Q5 | Display function |
| 2021 Audi RS 5 | Display function |
| 2021 Audi A6 | Display function |
| 2021 Audi Q8 | Display function |
| 2021 Audi A4 | Display function |
| 2021 Audi A5 | Display function |
| 2021 Audi Q7 | Display function |
| Units affected | 170,296 |
| Field incidents | NHTSA has logged 924 field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A blank rearview camera display reduces rear visibility and increases the risk of a crash while backing up. There is no warning sign before the display is blank, so check the camera image before reversing and use mirrors carefully. Repair will be free at any franchised Audi dealer once available.
What should I do?
- Check your VIN to confirm your 2021-2022 Audi A4, A5, A5 Cabriolet, A6, A7, A8, E-Tron, E-Tron GT, Q5, Q7, Q8, RS 5, RS 6 Avant, RS 7, RS Q8, S4, S5, S5 Cabriolet, S6, S7, S8, SQ5, SQ7, or SQ8 is included in this recall.
- Watch for Audi's owner letter if you have not received it, and keep the letter with your vehicle records.
- Contact a franchised Audi dealer and ask about the free infotainment software update that fixes the blank rearview camera display.
- Reference recall number 22V742 when you call the dealer or Audi customer service.
- Use extra care when backing up until the software update is complete; check mirrors and surroundings before moving in reverse.
What happens at the repair
The known remedy is an infotainment unit software update. Once Audi opens the repair, an Audi technician updates the infotainment unit software so the rearview camera display works as required when the vehicle is shifted into reverse. The dealer repair will be free once available. Audi states that it will not offer reimbursement under this recall, so owners who already paid for a related repair do not have a separate recall reimbursement path for this campaign.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| October 5, 2022 | NHTSA published the recall |
|---|---|
| October 25, 2022 | Owner notification mailed |
| December 2, 2022 | Dealer notification began |
| December 2, 2022 | Dealer notification ended |
| December 2, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V742?
Recall 22V742 covers 170,296 2021-2022 Audi vehicles with infotainment software that can show a blank or black screen instead of the rearview camera image in reverse. Audi dealers will update the infotainment unit software for free.
What should I do if my 2021-2022 Audi is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 22V742. If it is, contact a franchised Audi dealer to schedule the infotainment software update. Reference recall number 22V742 or Audi recall number 91DZ when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Audi dealers will update the infotainment unit software free of charge, and the repair applies even if you bought the vehicle used.
What is the safety risk?
The risk is reduced rear visibility while backing up. If the screen stays blank or black when reverse is selected, the rearview camera image is not available, increasing crash risk. Use mirrors and direct visual checks until the dealer completes the software update.
When were owners notified about recall 22V742?
Audi mailed owner notification letters on October 25, 2022. If you did not receive a letter, your VIN still decides whether this recall applies. Used vehicles, address changes, and missed mail are common reasons an owner notice does not reach the current driver.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V742000 |
|---|---|
| Audi customer service | 1-800-253-2834 |
| NHTSA recall # | 22V742 |
| NHTSA recall # (full) | 22V742000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →