Recall 22V722 covers 36 2022-2023 Western Star and Freightliner vehicles for cracking tie rod clamps. Repair is free at any franchised Western Star dealer.
Western Star is recalling 36 2022-2023 4700, 4900, 49X, 114SD, and 6900 vehicles under recall 22V722 because tie rod clamps were improperly heat-treated and can crack. If a tie rod separates, the driver can suddenly lose steering; Western Star dealers will complete the repair free of charge.
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What's wrong?
The front axle tie rod assembly on these 2022-2023 Western Star trucks is part of the steering linkage that turns the front wheels together. The tie rod runs across the axle, and its clamps hold the rod in the correct position. When the steering wheel moves, that linkage transfers motion from the steering gear to the wheels.
On the recalled 4700, 4900, 49X, 114SD, and 6900 trucks, certain tie rod clamps were not heat-treated correctly during axle production. A clamp that is too brittle can crack instead of holding the tie rod tight. If the clamp cracks far enough, the tie rod can separate, reducing steering control.
A driver can notice less steering response, the truck pulling to one side, or uneven tire wear. Treat those signs as steering problems and have the truck checked by a Western Star dealer.
Who's affected?
Covers five truck models across the 2022 and 2023 model years; all use the same steering-linkage component.
| 2022 Western Star 4700 | tie rod (steering linkage) |
|---|---|
| 2023 Western Star 4900 | tie rod (steering linkage) |
| 2023 Western Star 49X | tie rod (steering linkage) |
| 2023 Western Star 4700 | tie rod (steering linkage) |
| 2023 Freightliner 114SD | tie rod (steering linkage) |
| 2023 Western Star 6900 | tie rod (steering linkage) |
| Units affected | 36 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included in this recall.
What's the safety risk?
Tie rod separation can cause a sudden loss of steering and increase the risk of a crash. Treat reduced steering response, pulling to one side, or uneven tire wear as a reason to schedule service soon and drive cautiously until inspected. Repair is free at any franchised Western Star dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Western Star 4700, 4900, 49X, 114SD, or 6900 is included in this recall.
- Contact a franchised Western Star dealer to schedule the free tie-rod-clamp replacement that prevents cracked clamps from letting the tie rods separate.
- Bring the recall notice if you have it. If not, reference recall number 22V722 and DTNA recall FL955 when you call.
- Drive cautiously until the repair is complete. Leave extra room and stop driving if the steering feels loose or abnormal.
- Call Western Star customer service at 1-800-547-0712 with questions about the recall or repair scheduling.
What happens at the repair
At the dealer, a Western Star technician replaces the tie rod clamps covered by recall 22V722. Parts and labor are covered under the recall. If you already paid for a tie rod clamp repair covered by this recall before the reimbursement cutoff in the owner letter, DTNA offers a refund process through authorized dealers. Bring the repair invoice and payment proof to the Western Star service desk so the dealer can review the claim under DTNA's reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 28, 2022 | NHTSA published the recall |
|---|---|
| November 27, 2022 | Dealer notification began |
| November 27, 2022 | Dealer notification ended |
| November 27, 2022 | Interim owner notification (was planned for this date) |
| March 15, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 22V722?
Recall 22V722 covers 36 2022-2023 Western Star 4700, 4900, 49X, 114SD, and 6900 trucks with tie rod clamps that were improperly heat-treated. The clamps can crack and let the tie rods separate. Western Star dealers will replace the tie rod clamps for free.
What should I do if my 2022-2023 Western Star 4700, 4900, 49X, 114SD, or 6900 is on this recall?
Check your VIN to confirm your specific truck is included in recall 22V722. If it is, contact a franchised Western Star dealer to schedule tie rod clamp replacement. Reference recall number 22V722 or DTNA recall FL955 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this safety defect at no cost. Western Star dealers will replace the affected tie rod clamps free of charge, including parts and labor.
What is the safety risk?
The safety risk is sudden loss of steering if the tie rods separate. NHTSA campaign 22V722 says tie rod separation can increase crash risk. If your VIN is included, arrange the free dealer repair before putting the truck back into regular service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V722000 |
|---|---|
| Western Star customer service | 1-800-547-0712 |
| NHTSA recall # | 22V722 |
| NHTSA recall # (full) | 22V722000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →