Recall 22V663 covers 245 2021-2022 Jayco Melbourne, Melbourne Prestige, and Qwest motorhomes for an incorrectly installed torsion-bar shim. Free repair at a Jayco dealer.
Jayco is recalling 245 2021-2022 Melbourne, Melbourne Prestige, and Qwest motorhomes under recall 22V663 because a torsion bar shim was installed in the wrong position. That assembly can fail at the torsion bar and linkage, causing loss of vehicle stability and increasing crash risk; Jayco dealers will complete the repair free of charge.
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What's wrong?
The front axle torsion bar linkage on the 2021-2022 Jayco Melbourne, Melbourne Prestige, and Qwest motorhomes is part of the front suspension. The torsion bar helps control front-end movement as the motorhome turns or rides over uneven pavement, and the linkage and bolt connection hold that bar in the correct position.
On affected motorhomes, a shim in that bolt connection was installed in the wrong place. It was placed between the nut and the torsion bar, instead of between the ball stud and the torsion bar. That assembly error leaves the connection different from the design specification, so the front suspension joint is not stacked and clamped the way Mercedes-Benz intended.
The warning sign is noise from the affected bolt connection while driving. Listen for metallic rattling from the front axle area, especially when the road surface changes or the suspension moves.
Who's affected?
Covers Melbourne, Melbourne Prestige, and Qwest motorhomes from the 2021 and 2022 model years, all tied to the same front suspension component.
| 2022 Jayco Melbourne | front suspension |
|---|---|
| 2021 Jayco Melbourne | front suspension |
| 2021 Jayco Melbourne Prestige | front suspension |
| 2021 Entegra Qwest | front suspension |
| 2022 Jayco Melbourne Prestige | front suspension |
| 2022 Entegra Qwest | front suspension |
| Units affected | 245 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An incorrectly assembled torsion bar can fail at the connection between the torsion bar and linkage. That failure reduces vehicle stability and increases the risk of a crash. If you hear metallic rattling from the affected bolt connection while driving, slow down, avoid unnecessary trips, and schedule the repair soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Jayco Melbourne, Melbourne Prestige, or Qwest motorhome is included in this recall.
- Contact a franchised Jayco dealer to schedule the free torsion-bar linkage replacement and shim correction that fixes the incorrectly assembled torsion-bar connection.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 22V663 when you call.
- Drive cautiously until the repair is complete, especially if the motorhome feels unstable or unusual through the front suspension.
- Call Jayco customer service at 1-800-283-8267 with questions and reference Jayco recall MB 22V-131.
What happens at the repair
At the dealer, a Jayco technician replaces the torsion bar linkage and corrects the shim position so it sits in the proper place in the torsion bar assembly. The recall repair is free, including parts and labor. Out of pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved motorhomes remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 1, 2022 | NHTSA published the recall |
|---|---|
| September 29, 2022 | Owner notification mailed |
| October 3, 2022 | Dealer notification began |
| October 3, 2022 | Dealer notification ended |
| October 3, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V663?
Recall 22V663 covers 245 2021-2022 Jayco Melbourne, Melbourne Prestige, and Qwest motorhomes with an incorrectly installed torsion-bar shim. The torsion bar connection can fail, causing loss of vehicle stability and increasing crash risk. Jayco dealers will replace the linkage and correct the shim position for free.
What should I do if my 2021-2022 Jayco Melbourne, Melbourne Prestige, or Qwest is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 22V663. If it is, contact a franchised Jayco dealer to schedule the torsion bar linkage replacement and shim correction. Reference recall number 22V663 or Jayco recall MB 22V-131 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will replace the torsion bar linkage and correct the shim position free of charge for included 2021-2022 Melbourne, Melbourne Prestige, and Qwest motorhomes.
What is the safety risk?
The safety risk is loss of vehicle stability. Jayco says the incorrectly assembled torsion bar can fail at the connection between the torsion bar and linkage, increasing crash risk. The dealer repair addresses the linkage and shim position that caused the defect.
When were owners notified about recall 22V663?
Jayco mailed owner notification letters on September 29, 2022. A letter is helpful, but the VIN decides whether your exact motorhome is included. If you bought the vehicle used or never received a notice, check your VIN and call Jayco customer service at 1-800-283-8267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V663000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 22V663 |
| NHTSA recall # (full) | 22V663000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →