Recall 22V590 covers 514 2021-2022 Pierce trucks with steering gears that can fracture. Repair is free at any franchised Pierce dealer.
Pierce is recalling 514 2021-2022 Arrow Xt, Enforcer, Dash Cf, Velocity, Impel, and Quantum trucks under recall 22V590 because steering gears were assembled incorrectly and can fracture. A fractured steering gear can cause loss of steering control and raise the risk of a crash; Pierce dealers will complete the repair free of charge.
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What's wrong?
The steering gear on 2021-2022 Pierce Arrow Xt, Enforcer, Dash Cf, Velocity, Impel, and Quantum trucks turns the driver's steering input into movement at the wheels. Inside the gear, recirculating balls help the worm shaft move smoothly as steering force passes through the linkage. The part has to stay intact because it sits between the steering wheel and the road wheels.
On affected trucks, the steering gear was built with fewer recirculating balls than required. That leaves the worm shaft carrying load in a way it was not designed to handle. Over use, the shaft can fracture inside the steering gear, which can lead to a loss of vehicle steering.
There is no warning sign before failure. The filing says there is no audible or visual warning for the driver, so the first sign of the defect can be a sudden steering problem.
Who's affected?
Covers six Pierce fire-truck lines across the 2021 and 2022 model years, all tied to the steering system.
| 2021 Pierce Arrow Xt | steering system |
|---|---|
| 2022 Pierce Enforcer | steering system |
| 2022 Pierce Dash Cf | steering system |
| 2021 Pierce Velocity | steering system |
| 2021 Pierce Impel | steering system |
| 2021 Pierce Quantum | steering system |
| 2021 Pierce Enforcer | steering system |
| 2022 Pierce Quantum | steering system |
| 2022 Pierce Impel | steering system |
| 2022 Pierce Arrow Xt | steering system |
| 2021 Pierce Dash Cf | steering system |
| 2022 Pierce Velocity | steering system |
| Units affected | 514 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A fractured steering gear can cause loss of steering control and increase the risk of a crash. No audible or visual warning is available before the failure, so schedule the dealer inspection soon and treat any unusual steering behavior as a reason to stop using the vehicle until it is checked. Repair is free at any franchised Pierce dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Pierce Arrow Xt, Enforcer, Dash Cf, Velocity, Impel, or Quantum truck is included in this recall.
- Contact a franchised Pierce dealer to schedule the free steering-gear inspection and replacement that addresses the fracture-prone steering gears.
- Bring the recall notice if Pierce mailed one. If not, reference recall number 22V590 and Pierce recall 74B321 when you call.
- Drive cautiously until the repair is complete, and stop safely if steering control changes.
- Call Pierce customer service at 1-888-974-3723 with questions about scheduling or the free repair.
What happens at the repair
At the dealer, a Pierce technician inspects the steering gear and checks its serial number against RH Sheppard's recall instructions. The gear is classified as good, suspect, or not found. Suspect steering gears are removed and replaced free of charge. If the serial number is not found, the service team contacts the Sheppard Steering Gear Recall Product Action Center for next instructions. Parts and labor covered by the recall cost the owner nothing.
Timeline
| August 5, 2022 | NHTSA published the recall |
|---|---|
| September 30, 2022 | Dealer notification began |
| September 30, 2022 | Dealer notification ended |
| September 30, 2022 | Interim owner notification (was planned for this date) |
| October 4, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 22V590?
Recall 22V590 covers 514 2021-2022 Pierce Arrow Xt, Enforcer, Dash Cf, Velocity, Impel, and Quantum trucks with steering gears that can fracture after incorrect assembly. A fractured steering gear can cause loss of steering control and increase crash risk. Pierce dealers will inspect and replace the steering gears for free.
What should I do if my 2021-2022 Pierce Arrow Xt, Enforcer, Dash Cf, Velocity, Impel, or Quantum is on this recall?
Check your VIN to confirm your specific truck is included in recall 22V590. If it is, contact a franchised Pierce dealer to schedule the steering gear inspection. The dealer will replace the steering gears if needed, free of charge. Reference recall number 22V590 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Pierce's remedy says dealers will inspect and replace the steering gears as needed free of charge. The free repair applies at a franchised Pierce dealer.
What is the safety risk?
The safety risk is loss of steering control. Pierce says the steering gears can fracture after incorrect assembly, and a fractured steering gear can increase the risk of a crash. If your VIN is included, arrange the free dealer inspection and repair before relying on the truck for service.
When were owners notified about recall 22V590?
Pierce mailed owner notification letters on October 4, 2022. If you bought the truck used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a Pierce dealer or Pierce customer service at 1-888-974-3723.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V590000 |
|---|---|
| Pierce customer service | 1-888-974-3723 |
| NHTSA recall # | 22V590 |
| NHTSA recall # (full) | 22V590000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →