Recall 22V570 affects 108 2021-2022 Ferrara Igniter, Cinder, and Inferno fire trucks for incorrectly assembled steering gears. Repair is free at any franchised Ferrara dealer.
Ferrara is recalling 108 2021-2022 Igniter, Cinder, and Inferno fire trucks because incorrectly assembled steering gears can fracture. A fractured gear can cause loss of steering control and increase crash risk, and Ferrara dealers will complete the repair free of charge.
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What's wrong?
The Sheppard Master Steering Gear on 2021-2022 Ferrara Igniter, Cinder, and Inferno fire trucks is the main gear box in the steering system. It translates the driver's steering-wheel input into force that turns the front wheels. Inside that gear, recirculating balls help the worm shaft move smoothly and carry steering load without binding.
On the affected trucks, the steering gear was assembled without the required number of recirculating balls. That assembly error came from the ball-insertion operation, and later rework and inspection steps did not catch the missing balls. With the gear built that way, the worm shaft is not supported as designed and the steering gear can fracture.
Before the internal fracture, the driver can feel the steering become strained or harder than normal. There is no audible or visual warning sign before failure, so the steering feel is the key thing an operator is able to notice.
Who's affected?
Igniter, Cinder, and Inferno are included across the 2021 and 2022 model years, all involving the same steering system.
| 2022 Ferrara Igniter | steering system |
|---|---|
| 2021 Ferrara Cinder | steering system |
| 2022 Ferrara Cinder | steering system |
| 2021 Ferrara Inferno | steering system |
| 2022 Ferrara Inferno | steering system |
| 2021 Ferrara Igniter | steering system |
| Units affected | 108 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A fractured steering gear can cause loss of steering control and increase the risk of a crash. Before an internal fracture, the steering can feel strained, with no sound or warning light. If steering effort changes, stop using the vehicle and arrange service. Repair is free at any franchised Ferrara dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Ferrara Igniter, Cinder, or Inferno fire truck is included in this recall.
- Contact a franchised Ferrara dealer to schedule the free steering-gear inspection and replacement that fixes the fracture risk.
- Bring the owner letter if Ferrara mailed one. If not, reference recall number 22V570 when you call.
- Keep the truck out of regular service until the steering repair is complete if the dealer cannot inspect it right away.
What happens at the repair
At the dealer, a Ferrara technician inspects the steering gear and replaces it when the inspection shows it is covered by the recall. Parts and labor are covered under the recall, so the dealer repair is free. Ferrara has a reimbursement plan on file for owners who already paid for this steering gear repair before the recall notice. If that applies to you, contact Ferrara customer service with your repair paperwork and ask how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 4, 2022 | NHTSA published the recall |
|---|---|
| August 4, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 31, 2022 | Dealer notification began |
| September 1, 2022 | Owner notification mailed |
| September 2, 2022 | Dealer notification ended |
| September 5, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V570?
Recall 22V570 covers 108 2021-2022 Ferrara Inferno, Igniter, and Cinder fire trucks with steering gears that were assembled incorrectly and can fracture. A fractured gear can cause loss of steering control and raise crash risk. Ferrara dealers inspect and replace the steering gears for free.
What should I do if my 2021-2022 Ferrara Igniter, Cinder, or Inferno is on this recall?
Check your VIN to confirm your specific fire truck is included in recall 22V570. If it is, contact a franchised Ferrara dealer to schedule the steering gear inspection. The dealer will replace the steering gear if needed, and the recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ferrara dealers will inspect and replace the steering gears if needed free of charge. Reference recall 22V570 when you contact the dealer or Ferrara customer service.
What is the safety risk in recall 22V570?
The safety risk is loss of steering control. Ferrara reported that incorrectly assembled steering gears can fracture, and a fractured steering gear can raise the risk of a crash. If your VIN is included, arrange the free dealer inspection before the truck stays in service.
When were owners notified about recall 22V570?
Ferrara mailed owner notification letters on September 1, 2022. If you bought the fire truck used or never received the letter, check your VIN and contact a franchised Ferrara dealer or Ferrara customer service at 1-800-443-9006 with recall number 22V570.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V570000 |
|---|---|
| Ferrara customer service | 1-800-443-9006 |
| NHTSA recall # | 22V570 |
| NHTSA recall # (full) | 22V570000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →