Recall 22V377 affects 792 2020, 2021, 2022, 2024 Mcneilus trucks for missing mixer operation labels. Repair is free at any franchised Mcneilus dealer.
Mcneilus is recalling 792 2020, 2021, 2022, 2024 Bridgemaster, Standard Mixer, and Volterra Zsl trucks because labels with mixer operating instructions were not installed. Without those labels, an operator can miss proper function guidance, increasing injury risk; Mcneilus dealers will install the labels free of charge.
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What's wrong?
The safety decal is the instruction label that tells the mixer operator how to use a specific control or function safely. On Mcneilus Bridgemaster, Standard Mixer, and Volterra Zsl trucks, those labels are part of the equipment, because the mixer body has controls and build options that need clear operating directions.
On affected trucks, some safety decals were never installed. Mcneilus traced the problem to a manufacturing process change for applying individual decals to each truck's build options. When a required label is missing, the operator has less guidance at the control point, which increases the risk of incorrect operation and injury.
There is no warning sign before failure. This is not a part that wears out or makes noise before it fails. The issue is visible only by checking the mixer for the required safety decals, especially around controls and operating areas.
Who's affected?
Spans Bridgemaster, Standard Mixer, and Volterra Zsl trucks across the 2020, 2021, 2022, and 2024 model years, all tied to the same safety decal.
| 2021 Mcneilus Bridgemaster | vehicle label (placard or certification) |
|---|---|
| 2020 Mcneilus Standard Mixer | vehicle label (placard or certification) |
| 2022 Mcneilus Standard Mixer | vehicle label (placard or certification) |
| 2024 Mcneilus Volterra Zsl | vehicle label (placard or certification) |
| 2020 Mcneilus Bridgemaster | vehicle label (placard or certification) |
| 2022 Mcneilus Bridgemaster | vehicle label (placard or certification) |
| Units affected | 792 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Missing mixer operation labels can leave the operator without clear instructions for the mixer's functions, increasing the risk of injury around moving equipment. Treat unclear or missing control labels as a reason to pause operation and contact the dealer before using the mixer again. Repair is free at any franchised Mcneilus dealer.
What should I do?
- Check your VIN to confirm your 2020, 2021, 2022, or 2024 Mcneilus Bridgemaster, Standard Mixer, or Volterra Zsl is included in this recall.
- Contact a franchised Mcneilus dealer to schedule the free inspection and missing operator-label installation for the mixer controls.
- Bring the recall notice Mcneilus mailed on July 18, 2022, or reference recall number 22V377 when you call.
- Avoid operating the mixer if the function controls are unclear until the labels are installed.
- Call Mcneilus customer service at 1-888-868-7278 with questions about the recall or repair appointment.
What happens at the repair
At the dealer, a Mcneilus technician inspects the mixer for the required operator instruction labels and installs any missing labels. The inspection and label installation are free under the recall, with parts and labor covered. Mcneilus has a general reimbursement plan on file for owners who already paid for label-related work before the recall notice. If that applies to you, contact Mcneilus customer service at 1-888-868-7278 and ask what repair paperwork the plan requires.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 26, 2022 | NHTSA published the recall |
|---|---|
| July 18, 2022 | Owner notification mailed |
| July 18, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 18, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V377?
Recall 22V377 covers 792 2020, 2021, 2022, 2024 Mcneilus Bridgemaster, Standard Mixer, and Volterra Zsl trucks with missing mixer operation labels. Without those labels, the operator lacks required instructions for mixer functions, increasing injury risk. Mcneilus will inspect and install missing labels for free.
What should I do if my 2020, 2021, 2022, 2024 Mcneilus Bridgemaster, Standard Mixer, or Volterra Zsl is on this recall?
Check your VIN to confirm your specific truck is included in recall 22V377. If it is, contact Mcneilus customer service at 1-888-868-7278 or your Mcneilus service contact to arrange the label inspection and installation. Reference recall 22V377 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mcneilus will inspect the truck and install missing mixer operation labels free of charge. Parts and labor are covered for vehicles included in recall 22V377.
What is the safety risk?
The safety risk is operator injury from missing instructions for the mixer's functions. If the required labels are absent, the operator lacks the on-equipment guidance needed for proper mixer operation. Mcneilus fixes the issue by inspecting the truck and installing any missing labels for free.
When were owners notified about recall 22V377?
Mcneilus mailed owner notification letters on July 18, 2022. If you bought the truck used or never received the letter, check your VIN to confirm whether recall 22V377 applies, then contact Mcneilus customer service at 1-888-868-7278 for repair instructions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V377000 |
|---|---|
| Mcneilus customer service | 1-888-868-7278 |
| NHTSA recall # | 22V377 |
| NHTSA recall # (full) | 22V377000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →