Recall 22V347 affects 189 2020-2022 Prevost X3-45 Commuter vehicles for an incorrectly positioned right-side mirror. Repair is free at any franchised Prevost dealer.
Prevost is recalling 189 2020-2022 X3-45 Commuter coaches because the right-side rearview mirror is positioned incorrectly, blocking part of the driver's view of the right side and adjacent lane. Reduced visibility around the vehicle increases crash risk, and Prevost dealers will correct the mirror position free of charge.
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What's wrong?
The right rearview mirror on the 2020-2022 Prevost X3-45 Commuter is the exterior mirror the driver uses to watch the right side of the coach, the adjacent lane, and the curb. A correct mirror position lets the driver adjust the field of view before leaving, so lane changes and curbside movement do not depend on a blind guess.
On affected coaches, a supplier quality issue left the right mirror positioned incorrectly when installed. The mirror does not give a clear view of the right side of the vehicle or the adjacent lane. That limits what the driver sees when moving right, changing lanes, or positioning the coach near a curb.
The warning sign is visible before driving. The driver should inspect the mirror position before startup and confirm that the right side, right lane, and curb are clearly shown in the mirror.
Who's affected?
Spans the 2020, 2021, and 2022 model years, all tied to the same right rearview mirror component.
| 2020 Prevost X3-45 Commuter | visibility component |
|---|---|
| 2022 Prevost X3-45 Commuter | visibility component |
| 2021 Prevost X3-45 Commuter | visibility component |
| Units affected | 189 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
An incorrectly positioned right-side mirror reduces the driver's view around the vehicle and increases the risk of a crash. Check the mirror position before each trip. If the view is wrong or the mirror cannot be adjusted correctly, schedule the recall repair soon. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2020-2022 Prevost X3-45 Commuter is included in this recall.
- Contact a franchised Prevost dealer to schedule the free right-rearview-mirror repair that restores right-side and adjacent-lane visibility.
- Bring the recall notice to the appointment, and reference recall number 22V347 when you call.
- Use extra care changing lanes until the mirror repair is complete.
- Call Prevost customer service at 1-866-870-2046 with questions about scheduling or repair status.
What happens at the repair
At the dealer, a Prevost technician repairs the right rearview mirror or replaces it if repair is not enough. Parts and labor are free under recall 22V347. If you paid for the right rearview mirror repair or change before the safety recall was released, contact Prevost customer service to request reimbursement under Prevost's reimbursement plan. Keep your repair paperwork ready so the service team can match the prior work to this recall.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 18, 2022 | NHTSA published the recall |
|---|---|
| June 30, 2022 | Owner notification mailed |
| July 15, 2022 | Dealer notification began |
| July 15, 2022 | Dealer notification ended |
| July 15, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V347?
Recall 22V347 covers 189 2020-2022 Prevost X3-45 Commuter vehicles with a right-side rearview mirror positioned incorrectly. The mirror can obstruct the driver's view of the right side of the vehicle and the adjacent lane, increasing crash risk. Prevost dealers will repair or replace the mirror for free.
What should I do if my 2020-2022 Prevost X3-45 Commuter is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 22V347. If it is, contact a franchised Prevost dealer to schedule the right rearview mirror repair or replacement. Reference Prevost recall number SR22-08 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Prevost will repair or replace the right rearview mirror free of charge at a franchised Prevost dealer. Owners can also call Prevost customer service at 1-866-870-2046.
What is the safety risk?
The safety risk is reduced driver visibility on the right side of the vehicle and in the adjacent lane. An incorrectly positioned right-side mirror can block the driver's view of traffic or obstacles beside the vehicle, increasing the risk of a crash.
When were owners notified about recall 22V347?
Prevost mailed owner notification letters on June 30, 2022. If you bought the vehicle used or did not receive a letter, check your VIN to confirm whether your specific X3-45 Commuter is included before calling the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V347000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 22V347 |
| NHTSA recall # (full) | 22V347000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →