Recall 22V338 covers 185 2020-2023 Western Star trucks for incorrect GAWR labels. Repair is free at any franchised Western Star dealer.
Western Star is recalling 185 2020-2023 4900, 4700, 5700, New Cascadia, and Cascadia vehicles because the Federal Certification Label lists the wrong gross axle weight rating. The label error can let the truck be overloaded, which can increase crash risk, and Western Star dealers will complete the recall repair free of charge.
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What's wrong?
The Federal Certification Label on these 2020-2023 Western Star 4900, 4700, 5700, New Cascadia, and Cascadia trucks is supposed to tell an owner or fleet the truck's legal weight ratings. One of those ratings is GAWR, the Gross Axle Weight Rating, which is the maximum weight an axle is rated to carry. That rating has to match the actual tire capacity on the truck.
In recall 22V338, the label lists a GAWR that is higher than the capacity of the Yokohama RY023 295/75R22.5 16ply tires. The mismatch is up to 80 lbs. on vehicles above 33,000 lb. GVWR. If the label is used as the loading guide, the truck can be loaded beyond what the tires are rated to carry.
There is no warning sign before failure. This is a label error, so the truck does not give a driver a special light, sound, or handling clue that the printed rating is wrong.
Who's affected?
Spans Western Star 4700, 4900, and 5700 trucks plus Freightliner Cascadia and New Cascadia trucks across the 2020-2023 model years, all involving the same vehicle label component.
| 2022 Western Star 4900 | vehicle label (placard or certification) |
|---|---|
| 2022 Western Star 4700 | vehicle label (placard or certification) |
| 2021 Western Star 4700 | vehicle label (placard or certification) |
| 2021 Western Star 5700 | vehicle label (placard or certification) |
| 2020 Western Star 5700 | vehicle label (placard or certification) |
| 2020 Western Star 4700 | vehicle label (placard or certification) |
| 2023 Freightliner New Cascadia | vehicle label (placard or certification) |
| 2022 Western Star 5700 | vehicle label (placard or certification) |
| 2020 Freightliner New Cascadia | vehicle label (placard or certification) |
| 2021 Freightliner New Cascadia | vehicle label (placard or certification) |
| 2022 Freightliner New Cascadia | vehicle label (placard or certification) |
| 2020 Freightliner Cascadia | vehicle label (placard or certification) |
| Units affected | 185 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An overloaded vehicle can increase the risk of a crash because the truck is carrying more weight than its rating allows. Use the corrected GAWR information before loading, and schedule the label repair soon so the weight rating on the vehicle is accurate. Repair is free at any franchised Western Star dealer.
What should I do?
- Check your VIN to confirm your 2020-2023 Western Star 4900, 4700, 5700, New Cascadia, or Cascadia is included in this recall.
- Contact a franchised Western Star dealer to schedule the free GAWR label replacement that corrects the axle-weight rating on the certification label.
- Bring the recall notice if you have it. If not, reference recall number 22V338 and DTNA recall FL-933 when you call.
- Avoid loading the truck near its axle limit until the corrected label is installed.
What happens at the repair
At the dealer, a Western Star technician replaces the incorrect Gross Axle Weight Rating labels with corrected GAWR labels. Parts and labor are covered, so the recall repair is free. If you already paid out of pocket for a label repair covered by this recall before the reimbursement plan date, Daimler Truck North America offers a refund through authorized dealers. Bring the repair invoice, proof of payment, and any related paperwork to the service desk so the dealer can start the reimbursement request.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 16, 2022 | NHTSA published the recall |
|---|---|
| July 14, 2022 | Owner notification mailed |
| July 14, 2022 | Dealer notification began |
| July 14, 2022 | Dealer notification ended |
| July 14, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 14, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V338?
Recall 22V338 covers 185 2020-2023 Western Star 4900, 4700, 5700, New Cascadia, and Cascadia vehicles with an incorrect Gross Axle Weight Rating on the Federal Certification Label. The wrong label can allow overloading, which can increase crash risk.
What should I do if my 2020-2023 Western Star 4900, 4700, 5700, New Cascadia, or Cascadia is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 22V338. If it is, contact a franchised Western Star dealer to schedule the GAWR label replacement. Reference DTNA recall number FL-933 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and DTNA says dealers will replace the incorrect GAWR labels free of charge. Parts and labor are covered at the dealer.
What is the safety risk?
The safety risk is vehicle overloading from an incorrect Gross Axle Weight Rating label. If the truck is loaded beyond its correct axle rating, the overloaded condition can increase crash risk. Use the corrected label after the dealer completes the recall repair.
When were owners notified about recall 22V338?
DTNA mailed owner notification letters on July 14, 2022. If you own one of these vehicles and never received a letter, check your VIN and call a franchised Western Star dealer with recall number 22V338 or DTNA recall number FL-933.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V338000 |
|---|---|
| Western Star customer service | 1-800-547-0712 |
| NHTSA recall # | 22V338 |
| NHTSA recall # (full) | 22V338000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →