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Campaign 22V323 Posted May 11, 2022 307 units

2013-2022 Nova Bus Lfs/Lfs Artic Recall 22V323: Text Board

Recall 22V323 covers 307 2013-2022 Nova Bus Lfs Artic and Lfs buses for text boards duplicating light signals. Free removal through Prevost Service Centers.

Nova Bus is recalling 307 2013-2022 Lfs Artic and Lfs buses because the momentary STOP and YIELD text message board duplicates the stop light and turn signal lights. That extra display can confuse other road users and increase crash risk, and Nova Bus dealers will complete the recall repair free of charge.

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What's wrong?

The vehicle multiplex system on the 2013-2022 Nova Bus Lfs Artic and Lfs buses is the electronic control network that sends commands to exterior equipment and lighting. In this recall, it controls a momentary STOP and YIELD text message board, which is supposed to show a short message without copying regulated lamp signals.

On affected buses, the message board duplicates the stop light and turn signal light signals. That happens because different customer configurations allowed the board to repeat regulated lighting functions instead of staying separate from them. The result is a lighting setup that does not comply with the required exterior lighting standard.

There is no warning sign before failure. The issue is in the sign configuration, so the driver is not expected to feel a change in braking, steering, or normal bus operation before the noncompliant display appears.

Who's affected?

Spans Lfs and Lfs Artic buses across 2013-2022, with the VBEA vehicle multiplex tied to both equipment and exterior lighting.

2022 Nova Bus Lfs Artic Equipment
2022 Nova Bus Lfs Artic Exterior lighting
2021 Nova Bus Lfs Artic Equipment
2021 Nova Bus Lfs Artic Exterior lighting
2020 Nova Bus Lfs Artic Equipment
Units affected307
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.

What's the safety risk?

Duplicated light signals on the momentary text message board create a confusion risk for drivers around the bus, which increases the risk of a crash. If your VIN is included, schedule the repair and follow the dealer's instructions until the equipment is removed. Repair is free at any franchised Nova Bus dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2022 Nova Bus Lfs Artic or Lfs bus is included in this recall.
  2. Contact Nova Bus customer service at 1-800-350-6682 to coordinate the free repair through a Prevost Service Center.
  3. Schedule removal of the momentary STOP and YIELD text message board and associated equipment so the bus no longer duplicates stop-light and turn-signal signals.
  4. Bring the recall notice if you have it, and reference recall number 22V323 when you call.
  5. Drive carefully until the repair is complete, especially around stops and turns where duplicated signals confuse nearby drivers.

What happens at the repair

At the Prevost Service Center, a Nova Bus technician removes the momentary STOP and YIELD text message board that duplicates the stop light and turn signal signals, along with the related equipment. The recall repair is free, with parts and labor covered. If you paid out of pocket for this related repair before the recall notice, Nova Bus's standard reimbursement plan covers documented expenses. Bring receipts or repair paperwork to the service desk.

ReimbursementReimbursement available

Timeline

May 11, 2022 NHTSA published the recall
June 27, 2022 Owner notification mailed

Frequently asked questions

What is recall 22V323?

Recall 22V323 covers 307 2016-2020 Nova Bus Lfs and 2013-2022 Nova Bus Lfs Artic buses with a momentary STOP and YIELD message board that duplicates stop-light and turn-signal signals. Nova Bus will coordinate free removal through Prevost Service Centers.

What should I do if my 2013-2022 Nova Bus Lfs Artic or Lfs is on this recall?

Check your VIN to confirm your specific bus is included in recall 22V323. If it is included, contact Nova Bus or a Prevost Service Center to arrange removal of the momentary message board and associated equipment. Reference recall 22V323 and Nova Bus recall number CR5267/68/69 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Nova Bus will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment free of charge.

What is the safety risk?

The duplicated light signals can confuse drivers, riders, cyclists, or pedestrians around the bus, increasing crash risk. The recall focuses on the momentary STOP and YIELD message board because it duplicates stop-light and turn-signal signals instead of giving a clear separate message.

When were owners notified about recall 22V323?

Nova Bus mailed owner notification letters on June 27, 2022. If your fleet or agency did not receive the notice, check your VIN and contact Nova Bus customer service at 1-800-350-6682 with recall 22V323 and Nova Bus recall number CR5267/68/69.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/22V323000
Nova Bus customer service1-800-350-6682
NHTSA recall #22V323
NHTSA recall # (full)22V323000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →