Recall 22V241 affects 101 2021-2022 New England Wheels Frontrunner buses for PRC module failure and fire risk. Repair is free at New England Wheels dealers.
New England Wheels is recalling 101 2021-2022 Frontrunner buses because the Programmable Relay Power Center, or PRC, module can fail. PRC failure increases the risk of a fire, and New England Wheels dealers will complete the recall repair free of charge.
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What's wrong?
The Programmable Relay Power Center on 2021-2022 New England Wheels Frontrunner buses is an electrical control module. It uses relays, which are electrically controlled switches, to route power to bus equipment that needs controlled on and off operation.
On affected buses, the PRC module with date code 0919 can overheat. Intermotive Vehicle Controls reported thermal event failures tied to these modules, and New England Wheels identified Frontrunner buses built with PRC boards from the affected production period. The filing does not identify a deeper root cause, but the failure path is heat inside the PRC board that creates a fire risk.
There is no warning sign before failure. The recall repair adds a fused jumper wire to the PRC, which gives the circuit added protection against the overheating condition described in the recall.
Who's affected?
Covers the 2021 and 2022 Frontrunner bus model years, with the same programmable relay power center wiring concern tied to date code 0919.
| 2022 New England Wheels Frontrunner | wiring |
|---|---|
| 2021 New England Wheels Frontrunner | wiring |
| Units affected | 101 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A PRC failure increases the risk of a fire. There is no warning sign before failure, so confirm whether your 2021-2022 Frontrunner is included and schedule the recall repair soon. Repair is free at any franchised New England Wheels dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 New England Wheels Frontrunner is included in this recall.
- Contact a franchised New England Wheels dealer to schedule the free fused wire jumper harness installation that fixes the failing PRC module fire risk.
- Bring the recall notice if New England Wheels mailed one. If not, reference recall number 22V241 when you call.
- Call New England Wheels customer service at 1-800-886-9247 with questions about scheduling or repair timing.
- Limit use until the repair is complete, and report any electrical smell, smoke, or unusual relay behavior to the dealer before driving again.
What happens at the repair
At the dealer, a New England Wheels technician installs a fused wire jumper harness for the Programmable Relay Power Center modules. The recall repair is free, and parts and labor are covered. If you already paid for a repair within the scope of defect 22V241, the vehicle still needs the recall inspection or repair so New England Wheels can confirm the correct parts and procedures were used. For reimbursement, send the paid service invoice to New England Wheels, Attn: Warranty Department, 33 Manning Road, Billerica, MA 01821.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 13, 2022 | NHTSA published the recall |
|---|---|
| April 20, 2022 | Owner notification mailed |
| April 25, 2022 | Dealer notification began |
| April 25, 2022 | Interim owner notification (was planned for this date) |
| April 27, 2022 | Dealer notification ended |
Frequently asked questions
What is recall 22V241?
Recall 22V241 covers 101 2021-2022 New England Wheels Frontrunner buses with Programmable Relay Power Center modules that can fail and increase the risk of a fire. Dealers will install a fused wire jumper harness free of charge.
What should I do if my 2021-2022 New England Wheels Frontrunner is on this recall?
Check your VIN to confirm your specific bus is included in recall 22V241. If it is, contact a franchised New England Wheels dealer to schedule the fused wire jumper harness installation. Reference recall number 22V241 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 22V241, dealers will install the fused wire jumper harness free of charge on included 2021-2022 New England Wheels Frontrunner buses.
What is the safety risk?
The safety risk is fire. New England Wheels reported that the Programmable Relay Power Center module can fail, and that failure increases the risk of a fire. Confirm your VIN, then schedule the free harness installation with a franchised New England Wheels dealer.
When were owners notified about recall 22V241?
New England Wheels mailed owner notification letters on April 20, 2022. If you bought the bus used or never received a letter, check your VIN to confirm whether the recall applies, then call New England Wheels customer service at 1-800-886-9247 or a franchised dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V241000 |
|---|---|
| New England Wheels customer service | 1-800-886-9247 |
| NHTSA recall # | 22V241 |
| NHTSA recall # (full) | 22V241000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →