Recall 22V238 covers 4,215 2022 Lexus NX SUVs for missing front shock-mount welds. Repair will be free at any franchised Lexus dealer once available.
Lexus is recalling 4,215 2022 NX250, NX350, NX350H, and NX450H+ vehicles under recall 22V238 because missing spot-welds near the front shock absorber mounts can let a front shock absorber separate from the body. A separated shock absorber can reduce vehicle stability and increase crash risk; the Lexus dealer repair will be free once available.
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What's wrong?
The front shock absorber on the 2022 Lexus NX350H, NX250, NX450H+, and NX350 helps control how the front wheel moves after bumps and during steering or braking. Its upper mount is tied into welded body panels near the front fender apron, and those panels give the suspension a fixed structure to push against.
On affected SUVs, some spot welds are missing between the body panels and the front shock absorber mounting area. Spot welds are the small welded points that hold overlapping metal panels together. Without the required welds, longer use and certain driving conditions can lead to cracks or damage in the body panels. If the mounting area weakens enough, the front shock absorber can separate from the body.
There is no warning sign before failure. Affected owners should treat unusual front-end noise, a change in ride feel, or visible damage near the front shock area as a reason to stop driving and arrange dealer guidance.
Who's affected?
Covers four NX variants for 2022, with front suspension and body structure listed for the same front fender apron subassembly.
| 2022 Lexus NX350H | front suspension |
|---|---|
| 2022 Lexus NX350H | body structure |
| 2022 Lexus NX250 | front suspension |
| 2022 Lexus NX250 | body structure |
| 2022 Lexus NX450H+ | front suspension |
| 2022 Lexus NX450H+ | body structure |
| 2022 Lexus NX350 | front suspension |
| 2022 Lexus NX350 | body structure |
| Units affected | 4,215 |
A matching 2022 Lexus NX model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If a shock absorber separates, the vehicle can lose stability, which increases the risk of a crash. Until the repair is complete, drive cautiously and avoid abrupt maneuvers. Contact a Lexus dealer if the vehicle feels unstable. Repair will be free at any franchised Lexus dealer once available.
What should I do?
- Check your VIN to confirm your 2022 Lexus NX350H, NX250, NX450H+, or NX350 is included in this recall.
- Contact a franchised Lexus dealer and ask whether the recall repair is open for your VIN before scheduling service.
- Ask about the body-panel weld inspection and repair that secures the front shock absorber mounting area.
- Bring the Lexus owner letter if you have it. If not, reference recall number 22V238 when you call.
- Drive cautiously until the dealer confirms the recall is closed for your VIN, since a separated front shock absorber can reduce vehicle stability.
What happens at the repair
Because the final remedy is still under development, the dealer repair is not a completed repair path yet. At the dealer, a Lexus technician will inspect the front shock absorber mounting areas for missing spot-welds. Once Lexus opens the final repair, the technician will add welds to the body panels or replace body panels where welds have failed. Parts and labor will be free under the recall. Out-of-pocket repairs already paid are handled through the Lexus New Vehicle Limited Warranty, not through a separate reimbursement program.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| April 13, 2022 | NHTSA published the recall |
|---|---|
| April 13, 2022 | Dealer notification began |
| April 13, 2022 | Dealer notification ended |
| June 6, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 6, 2022 | Interim owner notification (was planned for this date) |
| June 10, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 22V238?
Recall 22V238 covers 4,215 2022 Lexus NX350H, NX250, NX450H+, and NX350 vehicles with missing spot welds near the front shock absorber mounting areas. The shock absorber can separate from the mounting area and cause a loss of vehicle stability, increasing crash risk.
What should I do if my 2022 Lexus NX350H, NX250, NX450H+, or NX350 is on this recall?
Check your VIN to confirm your specific Lexus is included in recall 22V238. If it is, contact a franchised Lexus dealer and reference recall number 22V238 or Lexus recall 22LA02. Ask whether the weld or body-panel repair is open for your VIN.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Lexus dealers will add welds to the affected body panels or replace body panels where welds have failed, with parts and labor covered.
What is the safety risk in recall 22V238?
The safety risk is loss of vehicle stability. Missing spot welds can let the front shock absorber separate from its mounting area, increasing crash risk. Until a Lexus dealer confirms your VIN and repair path, avoid ignoring suspension noise, poor handling, or any new change in ride control.
When were owners notified about this Lexus recall?
Lexus mailed owner notification letters on June 10, 2022. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Lexus dealer with recall number 22V238.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V238000 |
|---|---|
| Lexus customer service | 1-800-331-4331 |
| NHTSA recall # | 22V238 |
| NHTSA recall # (full) | 22V238000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →