Recall 22V192 affects 39,720 2016, 2020 Ford Transit Connect vehicles for poor windshield adhesion. Repair is free at any franchised Ford dealer.
Ford is recalling 39,720 2016 and 2020 Transit Connect vans because the front windshield was built with inadequate adhesion to the body structure. During a crash, the glass can detach and increase injury risk; Ford dealers will inspect and repair the windshield free of charge.
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What's wrong?
The front windshield on the 2016, 2020 Ford Transit Connect is more than a pane of glass. It gives forward visibility and is bonded to the vehicle body with urethane adhesive. That adhesive is supposed to hold the glass firmly in the body opening and seal out water and air.
On affected Transit Connect vehicles, the windshield bond is inadequate. For the 2016 group, Ford traced the problem to inconsistent primer application, which kept the urethane from adhering properly to the glass. For the 2020 group, Ford was still reviewing the root cause. The repair removes the windshield and reinstalls it with properly formulated materials and standard service procedures.
Owners can notice wind noise, water leaking into the cabin, or windshield glass that feels or looks loose. Those signs mean the glass is not bonded as securely as it should be, so have a Ford dealer inspect the vehicle before assuming it is only a weatherstrip problem.
Who's affected?
Covers Transit Connect vans from the 2016 and 2020 model years, with the same front windshield component listed for both.
| 2016 Ford Transit Connect | visibility component |
|---|---|
| 2020 Ford Transit Connect | visibility component |
| Units affected | 39,720 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
In a crash, a loose windshield can detach from the Transit Connect and increase the risk of injury. Wind noise, water leaks, or visible looseness in the glass are warning signs to take seriously. Schedule the inspection soon and avoid delaying the repair. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2016 or 2020 Ford Transit Connect is included in this recall.
- Contact your nearest franchised Ford dealer to schedule the windshield adhesion inspection and free reinstall repair if the glass is not bonded correctly.
- Bring the recall notice if Ford mailed one. If not, reference recall number 22V192 (Ford recall 22S20) when you call.
- Call Ford customer service at 1-866-436-7332 with questions before your dealer appointment.
What happens at the repair
At the dealer, a Ford technician inspects the front windshield for adhesion to the vehicle body structure. If the windshield is not bonded correctly, the technician removes it and reinstalls it so it is secured to the body. The inspection and any windshield work are free under the recall. Ford's general reimbursement plan covers eligible remedy costs that owners paid before recall notification, with reimbursement eligibility ending May 6, 2022. If you already paid for this windshield repair, contact Ford customer service or ask the dealer service desk how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 25, 2022 | NHTSA published the recall |
|---|---|
| March 28, 2022 | Dealer notification began |
| March 28, 2022 | Dealer notification ended |
| April 18, 2022 | Interim owner notification (was planned for this date) |
| May 11, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 22V192?
Recall 22V192 covers 39,720 2016, 2020 Ford Transit Connect vehicles with front windshields that have inadequate adhesion to the body structure. During a crash, the windshield can detach and increase injury risk. Ford dealers will inspect the windshield and reinstall it for free if needed.
What should I do if my 2016, 2020 Ford Transit Connect is on this recall?
Check your VIN to confirm your specific Transit Connect is included in recall 22V192. If it is, contact a franchised Ford dealer to schedule the windshield inspection. Reference recall 22V192 and Ford recall number 22S20 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford dealers will inspect the windshield and, if needed, remove and reinstall the windshield free of charge.
What is the safety risk?
The safety risk is windshield separation during a crash. NHTSA campaign 22V192 says inadequate adhesion can let the windshield detach from the vehicle body structure, increasing the risk of injury. The dealer repair path is a free windshield inspection and reinstall if needed.
When did Ford notify owners about recall 22V192?
Ford mailed owner notification letters on May 11, 2022. If you bought the Transit Connect used or never received a letter, check your VIN to confirm whether your specific vehicle is included, then call a franchised Ford dealer with recall 22V192.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V192000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 22V192 |
| NHTSA recall # (full) | 22V192000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →