Recall 22V168 covers 22 Mercedes-Benz vehicles from 2007, 2008, 2009, 2010, and 2014 for incorrect control-unit software. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 22 vehicles from 2007, 2008, 2009, 2010, and 2014 model years, including the E350, G550, SLK280, CLK550, SL550, SLK350, C300, and C350, after service repairs left control units with incorrect software configuration. The error can cause loss of drive power, reduced exterior lighting, or loss of stability and traction control; Mercedes-Benz dealers will update the software free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
On 2007, 2008, 2009, 2010, and 2014 Mercedes-Benz E350, G550, SLK280, CLK550, SL550, SLK350, C300, and C350 vehicles, the affected parts are control units. These are small computers that manage engine operation, exterior lighting, stability control, traction control, and related vehicle functions. Each control unit needs the correct software configuration so it knows how to command the system it controls.
The problem began during a service repair, when a workshop diagnostic system wrote incorrect configuration data into one or more control units. That wrong configuration means the unit no longer matches Mercedes-Benz production specifications. Depending on which unit was changed, the vehicle can lose drive power, have reduced exterior lighting, or lose dynamic control functions, including stability and traction control.
The driver will not receive a dashboard warning before this software deviation causes a failure. There is no warning sign before failure, so a vehicle that seems normal still needs the recall repair if its VIN is included.
Who's affected?
The scope spans passenger cars plus the G550 SUV across the 2007, 2008, 2009, 2010, and 2014 model years, with engine, stability control, and lighting software listed separately.
| 2010 Mercedes-Benz E350 | Software |
|---|---|
| 2010 Mercedes-Benz E350 | Software |
| 2010 Mercedes-Benz E350 | Software |
| 2014 Mercedes-Benz G550 | Software |
| 2014 Mercedes-Benz G550 | Software |
| 2014 Mercedes-Benz G550 | Software |
| 2007 Mercedes-Benz SLK280 | Software |
| 2007 Mercedes-Benz SLK280 | Software |
| 2007 Mercedes-Benz SLK280 | Software |
| 2009 Mercedes-Benz CLK550 | Software |
| 2009 Mercedes-Benz CLK550 | Software |
| 2009 Mercedes-Benz CLK550 | Software |
| 2007 Mercedes-Benz SL550 | Software |
| 2007 Mercedes-Benz SL550 | Software |
| 2007 Mercedes-Benz SL550 | Software |
| 2008 Mercedes-Benz SLK350 | Software |
| 2008 Mercedes-Benz SLK350 | Software |
| 2008 Mercedes-Benz SLK350 | Software |
| 2009 Mercedes-Benz C300 | Software |
| 2009 Mercedes-Benz C300 | Software |
| 2009 Mercedes-Benz C300 | Software |
| 2008 Mercedes-Benz C300 | Software |
| 2008 Mercedes-Benz C300 | Software |
| 2008 Mercedes-Benz C300 | Software |
| 2008 Mercedes-Benz C350 | Software |
| 2008 Mercedes-Benz C350 | Software |
| 2008 Mercedes-Benz C350 | Software |
| Units affected | 22 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A loss of drive power, reduced exterior lighting, or loss of stability and traction control raises crash risk. There is no warning sign before the failure, so schedule the software update soon if your VIN is included. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm this recall applies to your Mercedes-Benz E350, G550, SLK280, CLK550, SL550, SLK350, C300, or C350 from 2007, 2008, 2009, 2010, or 2014.
- Contact your nearest franchised Mercedes-Benz dealer to schedule the free control-unit software update that corrects system failures tied to incorrect service software.
- Bring the recall notice if you have it. If not, reference recall number 22V168 when you call.
- Drive cautiously until the repair is complete. Watch for loss of drive power, reduced exterior lighting, or stability and traction-control problems.
What happens at the repair
At the dealer, a Mercedes-Benz technician updates the software configuration on the affected control units. The recall repair is free, and parts and labor are covered. This update corrects control-unit settings that were changed incorrectly during a prior service repair. If you already paid out of pocket for this same condition before the recall notice, MBUSA's standard reimbursement plan covers documented expenses. Bring repair paperwork and payment records to the service desk when you arrive.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 18, 2022 | NHTSA published the recall |
|---|---|
| March 25, 2022 | Dealer notification began |
| May 3, 2022 | Owner notification mailed |
| May 3, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 3, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V168?
Recall 22V168 covers 22 Mercedes-Benz vehicles with control units that received incorrect software configuration during a service repair. The affected software can cause loss of drive power, reduced exterior lighting, or loss of stability and traction control functions. Mercedes-Benz dealers will update the software configuration for free.
What should I do if my 2007, 2008, 2009, 2010, or 2014 Mercedes-Benz E350, G550, SLK280, CLK550, SL550, SLK350, C300, or C350 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 22V168. If it is, contact a franchised Mercedes-Benz dealer to schedule the control-unit software configuration update. Reference recall number 22V168 or Mercedes-Benz recall number 2022040003 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mercedes-Benz will update the affected control-unit software configuration free of charge at any franchised Mercedes-Benz dealer.
What is the safety risk?
The risk is system failure that affects driving or visibility. The incorrect software configuration can cause loss of drive power, reduced exterior lighting, or loss of stability and traction control functions, increasing crash risk. The dealer repair corrects the affected control-unit software configuration.
What if I bought my Mercedes-Benz used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Mercedes-Benz is included, then contact a franchised Mercedes-Benz dealer and reference recall 22V168 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V168000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 22V168 |
| NHTSA recall # (full) | 22V168000 |
Source documents
-
Download Recall Document (PDF) (PDF)
-
Download Quarterly Report (PDF)
-
Download Owner Notice (PDF)
-
Download Owner Notification Letter (PDF)
-
Download Recall Investigation Document (PDF) (PDF)
-
Download Recall Report (PDF)
-
Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →