Recall 22V151 affects 78,376 2021-2022 Ford Edge vehicles for rearview camera software that blanks or distorts. Repair is free at any franchised Ford dealer.
Ford is recalling 78,376 2021-2022 Edge vehicles because a software error can make the rearview camera show a blank or distorted image in reverse. That limits the driver's view behind the vehicle and raises crash risk; Ford dealers will complete the recall repair free of charge.
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What's wrong?
The SYNC software in the 2021-2022 Ford Edge runs the infotainment system and handles the rearview camera image on the center display. When the vehicle is shifted into reverse, the camera sends video to the system, and the analog video decoder chip translates that signal into the image the driver sees. That display is part of the back-over prevention system.
On affected Edge vehicles, the software uses a low power mode so the infotainment system loads faster. The problem starts when the analog video decoder chip tries to wake from that mode. The reset timers do not activate, so the chip decodes the color information incorrectly. The result is a rearview camera screen that shows a blank or distorted image while the vehicle is in reverse.
There is no warning sign before failure. The first thing an owner notices is the camera image missing or looking wrong after shifting into reverse.
Who's affected?
Ford lists the same SYNC software issue under display function and software.
| 2022 Ford Edge | Software |
|---|---|
| 2021 Ford Edge | Display function |
| 2021 Ford Edge | Software |
| 2022 Ford Edge | Display function |
| Units affected | 78,376 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A blank or distorted rearview camera image reduces the driver's view behind the vehicle and increases the risk of a crash. Use mirrors and look over your shoulder when backing up, then schedule the software update. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Ford Edge is included in this recall.
- Contact a franchised Ford dealer to schedule the free rearview-camera software update that fixes the blank or distorted reverse image.
- Ask Ford or the dealer whether your Edge has already received the over-the-air update before scheduling service.
- Bring the recall notice if Ford mailed one. If not, reference recall number 22V151 and Ford recall 22S14 when you call.
- Use extra care when backing up until the update is complete. Check mirrors and surroundings before reversing.
What happens at the repair
At the dealer, a Ford technician updates the rearview camera software so the camera display is corrected when the vehicle is in reverse. Ford also supports this recall through an OTA software update, so your service desk can tell you whether your Edge needs an appointment or already received the update. The recall repair is free. Ford's standard reimbursement plan covered eligible owner paid remedy costs before the recall notice, with eligibility ending May 13, 2022. If you already paid for this specific remedy, ask Ford customer service or the dealer how that closed reimbursement window applies to your paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 11, 2022 | NHTSA published the recall |
|---|---|
| April 20, 2022 | Dealer notification began |
| April 20, 2022 | Dealer notification ended |
| April 25, 2022 | Interim owner notification (was planned for this date) |
| April 29, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 22V151?
Recall 22V151 covers 78,376 2021-2022 Ford Edge vehicles with rearview camera software or display issues. The camera screen can show a blank or distorted image when the vehicle is in reverse, reducing rear visibility and increasing crash risk. Ford updates the software for free through a dealer or over-the-air update.
What should I do if my 2021-2022 Ford Edge is on this recall?
Check your VIN to confirm your specific Edge is included in recall 22V151. If it is, contact a franchised Ford dealer and ask for the rearview camera software update, or ask whether the over-the-air update applies to your vehicle. Reference Ford recall number 22S14 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford's remedy for recall 22V151 is free. The rearview camera software update is handled by a dealer or through an over-the-air update.
What is the safety risk with this Ford Edge recall?
The safety risk is reduced rear visibility while backing up. If the rearview camera shows a blank or distorted image in reverse, the driver has less view of what is behind the vehicle, which increases crash risk. Use mirrors and direct checks until the update is complete.
When were owners notified about recall 22V151?
Ford mailed owner notification letters on April 29, 2022. If you bought the Edge used or never received the letter, the recall still applies to included VINs. Check your VIN, then contact a franchised Ford dealer with recall number 22S14.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V151000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 22V151 |
| NHTSA recall # (full) | 22V151000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →