Recall 22V117 affects 95 2022 Crossroads Sunset travel trailers for an unprotected outside receptacle circuit. Repair is free at any franchised Crossroads dealer.
Crossroads is recalling 95 2022 Sunset travel trailers because the outside receptacle electrical circuit is not properly protected by a ground-fault circuit interrupter (GFCI). An unprotected circuit can cause electric shock and increase the risk of injury, and Crossroads dealers will complete the recall repair free of charge.
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What's wrong?
The outside receptacle on a 2022 Crossroads Sunset is the exterior electrical outlet used for plug-in power outside the travel trailer. It should be connected through a ground-fault circuit interrupter, or GFCI, which cuts power quickly when electricity leaves the intended path. That protection matters outdoors, where moisture and contact with the trailer body raise shock risk.
On affected Sunset 330SI floor plans, the outside receptacle circuit was not wired with that GFCI protection. The outlet can still supply power, so the defect is in the safety backup, not the outlet's basic ability to run a plugged-in device. Once the circuit is wired correctly, the outside receptacle has the intended ground-fault protection.
There is no warning sign before failure. The outlet can look normal, and a plugged-in device can work normally, even though the circuit lacks the protection that should interrupt power during a ground fault.
Who's affected?
| 2022 Crossroads Sunset | electrical system |
|---|---|
| Units affected | 95 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2022 Crossroads Sunset trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An unprotected outside electrical circuit can expose an owner or technician to electric shock and increase the risk of injury. Avoid using the outside receptacle until the recall work is complete, and schedule the repair soon if your VIN is included. Repair is free at any franchised Crossroads dealer.
What should I do?
- Check your VIN to confirm your 2022 Crossroads Sunset is included in this recall.
- Contact a franchised Crossroads dealer to schedule the free outside-receptacle wiring repair that adds GFCI protection against electric shock.
- Avoid using the outside receptacle until the repair is complete.
- Bring the recall notice if you have it. If not, reference recall number 22V117 and Crossroads recall 22-424 when you call.
- Call Crossroads customer service at 1-866-425-4369 with questions about scheduling or the free repair.
What happens at the repair
At the dealer, a Crossroads technician rewires the outside receptacle circuit so the receptacle is protected by a ground-fault circuit interrupter. The repair parts and labor are free under recall 22V117. If you've already paid for an electrical repair tied to this defect, the manufacturer's standard reimbursement plan covers documented out-of-pocket expenses. Bring repair invoices and payment records to the service desk so the dealer can explain the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 2, 2022 | NHTSA published the recall |
|---|---|
| April 20, 2022 | Owner notification mailed |
| April 25, 2022 | Dealer notification began |
| April 25, 2022 | Dealer notification ended |
| April 25, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V117?
Recall 22V117 covers 95 2022 Crossroads Sunset travel trailers with an outside receptacle electrical circuit that is not properly protected by a ground-fault circuit interrupter. An unprotected circuit can cause electric shock and increase injury risk. Crossroads dealers will correct the wiring for free.
What should I do if my 2022 Crossroads Sunset is on this recall?
Check your VIN to confirm your specific trailer is included in recall 22V117. If it is, contact a franchised Crossroads dealer to schedule the outside receptacle wiring repair. Reference Keystone recall number 22-424 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone's remedy says dealers will wire the circuit so the outside receptacle is protected free of charge. Crossroads owners can also call Keystone customer service at 1-866-425-4369.
What is the safety risk with this Crossroads Sunset recall?
The risk is electric shock from an outside receptacle circuit that lacks proper GFCI protection. That protection is designed to shut off power during a ground fault. Until the dealer completes the wiring repair, avoid using the outside receptacle and ask the dealer for recall-specific guidance.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V117000 |
|---|---|
| Crossroads customer service | 1-866-425-4369 |
| NHTSA recall # | 22V117 |
| NHTSA recall # (full) | 22V117000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →