Recall 22V077 affects 16,741 2017-2018 Chrysler Pacifica Plug-In Hybrid vehicles for fire risk while parked. Park outside. Repair is free at any franchised Chrysler dealer.
A vehicle fire increases the risk of injury. There is no warning sign before a fire, so park outside and away from structures and do not recharge the vehicle until the repair is complete. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 16,741 2017-2018 Pacifica Plug-In Hybrid vehicles because a vehicle fire can occur while parked, even with the ignition off. Park outside and away from structures until a Chrysler dealer completes the free repair; a vehicle fire increases the risk of injury.
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What's wrong?
The hybrid battery pack assembly in the 2017-2018 Chrysler Pacifica Plug-In Hybrid stores the high-voltage energy used by the plug-in hybrid drive system. It sits in the center underbody area of the minivan and works with battery control software that watches battery operation while the vehicle is in use and after it is shut off.
In this recall, Chrysler reported fires that appear to have started near the underbody area where that battery pack is located. The exact defect and root cause were still under investigation in the recall filing, so the problem is described by the fire location and the battery system involved. The repair path includes updated battery control software to monitor for battery conditions linked to fire risk, plus inspection and battery pack replacement when needed.
There is no warning sign before failure. A fire can happen while the vehicle is parked, even with the ignition in the "Off" position.
Who's affected?
Both model years use the hybrid battery pack assembly tied to this recall.
| 2018 Chrysler Pacifica Plug-In Hybrid | Hybrid propulsion system |
|---|---|
| 2017 Chrysler Pacifica Plug-In Hybrid | Hybrid propulsion system |
| Units affected | 16,741 |
| Field incidents | NHTSA has logged 17 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific minivan is included in this recall.
What's the safety risk?
A vehicle fire increases the risk of injury. There is no warning sign before a fire, so park outside and away from structures and do not recharge the vehicle until the repair is complete. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Chrysler Pacifica Plug-In Hybrid is included in this recall.
- Contact your nearest franchised Chrysler dealer to schedule the free BPCM software update and battery-pack inspection that address the parked-vehicle fire risk.
- Park outside and away from structures until the repair is complete.
- Stop recharging the vehicle until the dealer completes the recall repair.
- Bring the recall notice if Chrysler mailed one. If not, reference recall number 22V077 and Chrysler recall Z11 when you call.
What happens at the repair
At the dealer, a Chrysler technician updates the high voltage battery pack control module software, then inspects the battery pack assembly and replaces it if the inspection shows it is needed. Parts and labor are free under the recall. Until the repair is complete, keep the vehicle parked outside and away from structures and do not recharge it. If you've already paid for this repair, Chrysler asks owners to send the original receipt or other proof of payment for reimbursement review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 11, 2022 | NHTSA published the recall |
|---|---|
| April 2, 2022 | Dealer notification began |
| April 2, 2022 | Dealer notification ended |
| April 2, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 2, 2022 | Interim owner notification (was planned for this date) |
| October 6, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 22V077?
Recall 22V077 covers 16,741 2017-2018 Chrysler Pacifica Plug-In Hybrid vehicles with a fire risk when parked, even with the ignition off. Chrysler dealers will update the high voltage battery pack control module software, inspect the battery pack assembly, and replace it if needed for free.
What should I do if my 2017-2018 Chrysler Pacifica Plug-In Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 22V077. If it is, do not recharge the vehicle, park outside and away from structures, and contact a franchised Chrysler dealer for the free battery pack software update and inspection.
Is the recall repair free?
Yes. Federal recall law requires the repair at no cost, and Chrysler states that dealers will perform the software update, battery pack inspection, and battery pack replacement if needed free of charge at a franchised Chrysler dealer.
Is it safe to drive my Chrysler Pacifica Plug-In Hybrid before the repair?
The recall warns that a vehicle fire can occur when parked, even with the ignition off. Until the repair is complete, follow Chrysler's instructions: do not recharge the vehicle, and park outside and away from structures.
When were owners notified about this recall?
Chrysler mailed interim owner letters on February 25, 2022, and final owner notification letters on October 6, 2022. Used-vehicle owners and anyone who missed the letter should still check the VIN, then reference recall 22V077 or Chrysler recall number Z11 when calling the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V077000 |
|---|---|
| Chrysler customer service | 1-800-853-1403 |
| NHTSA recall # | 22V077 |
| NHTSA recall # (full) | 22V077000 |
Source documents
-
Download Recall Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →