Recall 22V072 affects 454 2019-2021 Altec Aerial Device vehicles for over-tightened rotation-bearing bolts. Repair is free at any franchised Altec dealer.
Altec is recalling 454 2019-2021 Aerial Device units because bolts in the rotation bearing outer race can break after over-tightening. Broken bolts can separate the pedestal and turntable, increasing injury risk; Altec will complete the recall repair free of charge.
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What's wrong?
The Grade 8 capscrews on the 2019-2021 Altec Aerial Device secure the rotation bearing outer race at the turntable. That bearing is the joint that lets the aerial device rotate while keeping the boom structure tied to the pedestal mount. The capscrews hold that joint clamped at the correct torque, so the rotating structure stays properly seated during operation.
On affected units, the rotation bolts were tightened beyond the correct torque value during installation. Over-tightening stretches the fastener more than designed. A bolt that is stretched too far loses its designed margin and can break. Once a bolt breaks, the bearing mount no longer has the intended fastening support.
A loose or missing mounting bolt is the warning sign Altec identified. Operators can find it during the preoperational inspection, before the aerial device is put into service.
Who's affected?
Spans the 2019-2021 model years, with the same Grade 8 capscrew tied to both the turntable and structural fasteners.
| 2020 Altec Aerial Device | Turntable |
|---|---|
| 2020 Altec Aerial Device | body or structural component |
| 2019 Altec Aerial Device | Turntable |
| 2019 Altec Aerial Device | body or structural component |
| 2021 Altec Aerial Device | Turntable |
| 2021 Altec Aerial Device | body or structural component |
| Units affected | 454 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Broken rotation bolts can let the pedestal and turntable separate, increasing the risk of injury. A loose or missing mounting bolt can be found during a preoperational inspection, so treat that finding as a reason to stop using the aerial device and call for service. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2019-2021 Altec Aerial Device is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free outer-race rotation-bolt replacement that fixes the over-tightened bolts in the rotation bearing.
- Reference recall number 22V072 and Altec recall CSN 849 when you call.
- Follow Altec's operating instructions until the bolt replacement is complete.
- Bring the owner letter or service documentation to the repair appointment if you have it.
What happens at the repair
At the dealer, an Altec technician replaces the outer-race rotation bolts in the rotation bearing. The recall repair is free when the unit is presented for service, and parts and labor are covered. Altec points to its warranty policy for this campaign rather than a separate reimbursement program. If you already have repair paperwork for this issue, ask the service desk how Altec's warranty coverage applies to that prior work.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 9, 2022 | NHTSA published the recall |
|---|---|
| March 25, 2022 | Owner notification mailed |
| April 10, 2022 | Dealer notification began |
| April 10, 2022 | Dealer notification ended |
| April 10, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V072?
Recall 22V072 covers 454 2019-2021 Altec Aerial Device units with rotation bearing outer-race bolts that were over-tightened and can break. Broken bolts can cause the pedestal and turntable to separate, increasing injury risk. Altec will replace the bolts for free.
What should I do if my 2019-2021 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific unit is included in recall 22V072. If it is, contact Altec or an authorized Altec service location to schedule replacement of the outer-race rotation bolts. Reference Altec recall CSN 849 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Altec says it will replace the outer-race rotation bolts free of charge. Owners can contact Altec customer service at 1-877-462-5832 for scheduling help.
What is the safety risk with this Altec Aerial Device recall?
The safety risk is separation of the pedestal and turntable if the affected bolts break. That separation can increase the risk of injury during aerial-device operation. Confirm whether your VIN is included, then arrange the free bolt replacement with Altec service.
When were owners notified about recall 22V072?
Altec mailed owner notices on March 25, 2022. If you bought the unit used or never received the letter, check your VIN to confirm whether your specific Altec Aerial Device is included, then contact Altec with recall number CSN 849.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V072000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 22V072 |
| NHTSA recall # (full) | 22V072000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →