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Campaign 22V063 Posted February 4, 2022 578,607 units

2017-2022 Tesla Model 3/S/X/Y Recall 22V063: PWS Sound

Recall 22V063 affects 578,607 2017-2022 Tesla Model 3, Model S, Model X, and Model Y vehicles for Boombox software. Free OTA update.

Tesla is recalling 578,607 2017-2022 Model 3, Model S, Model X, and Model Y vehicles under recall 22V063 because Boombox sounds can play through an external speaker while the vehicle is moving and obscure the pedestrian warning sound. Pedestrians can be unaware of an approaching vehicle, increasing crash risk; Tesla's free repair addresses the Boombox function.

Does this recall apply to your specific vehicle?

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What's wrong?

The pedestrian warning system on 2017-2022 Tesla Model 3, Model X, Model Y, and Model S vehicles uses an external speaker to make required sounds outside the vehicle. Those sounds alert pedestrians when the electric vehicle is moving quietly, including low-speed movement where tire and motor noise are limited.

On affected vehicles, the vehicle firmware allowed the Boombox feature to play preset or custom sounds through that same external speaker while the vehicle was in Drive, Neutral, or Reverse. When Boombox sound plays over the pedestrian warning system speaker, it can obscure the required warning sound. That is why the remedy firmware disables Boombox in those drive modes.

There is no warning sign before failure. The issue is a software setting that lets the wrong sound use the pedestrian warning speaker while the vehicle is moving.

Who's affected?

Spans Model 3, Model S, Model X, and Model Y across the 2017-2022 model years, all tied to the same vehicle firmware release range.

2017 Tesla Model 3 External/pedestrian alert
2017 Tesla Model 3 electrical system software
2018 Tesla Model 3 External/pedestrian alert
2018 Tesla Model 3 electrical system software
2019 Tesla Model 3 External/pedestrian alert
Units affected578,607
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

When Boombox obscures pedestrian warning sounds, people nearby can miss an approaching Tesla vehicle, increasing crash risk. Until the software update is installed, use extra care around pedestrians, driveways, parking lots, and crosswalks. Repair is free at any franchised Tesla dealer.

What should I do?

  1. Check your VIN to confirm your 2017-2022 Tesla Model 3, Model X, Model Y, or Model S is included in this recall.
  2. Contact Tesla service to confirm the free over-the-air software update is ready for your vehicle.
  3. Install the OTA software update that disables Boombox in Drive, Neutral, and Reverse so the pedestrian warning sound is not obscured.
  4. Reference recall number 22V063 and Tesla recall SB-22-00-003 when you contact Tesla customer service.
  5. Avoid using Boombox while driving until the update is complete.

What happens at the repair

Tesla handles this recall with a free wireless software update, so a service visit is not needed unless Tesla directs you otherwise. The update disables Boombox when the vehicle is in Drive, Neutral, or Reverse, which keeps the external speaker from masking the pedestrian warning sound while the vehicle is moving. The recall repair is free. Tesla is not offering reimbursement for this campaign because there is no paid repair tied to the condition and owners receive the remedy through the free firmware release.

ReimbursementNo separate reimbursement

Timeline

February 4, 2022 NHTSA published the recall
February 7, 2022 Dealer notification began
February 7, 2022 Dealer notification ended
April 5, 2022 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
April 5, 2022 Interim owner notification (was planned for this date)
April 12, 2022 Owner notification mailed

Frequently asked questions

What is recall 22V063?

Recall 22V063 covers 578,607 2017-2022 Tesla Model 3, Model X, Model Y, and Model S vehicles with Boombox software that can play external sounds while driving and obscure Pedestrian Warning System sounds. Tesla disables that Boombox function through a free over-the-air software update.

What should I do if my 2017-2022 Tesla Model 3, Model X, Model Y, or Model S is on this recall?

Check your VIN to confirm your specific Tesla is included in recall 22V063. If it is, confirm the over-the-air software update has installed, or contact Tesla customer service at 1-877-798-3752 and reference recall 22V063 or Tesla number SB-22-00-003.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Tesla provides the software update free of charge, and the remedy disables Boombox functionality while the vehicle is in Drive, Neutral, and Reverse.

Is it safe to drive my Tesla with recall 22V063?

The filing does not mark recall 22V063 as a do-not-drive recall. The safety risk is that pedestrians can be unaware of an approaching vehicle when Boombox sounds obscure the Pedestrian Warning System. Confirm the software update is installed so the vehicle uses the required warning sound behavior.

Did Tesla notify owners about recall 22V063?

Tesla listed April 5, 2022, for owner notification letters. The source also says recall 22V063 was superseded by recall 22V235, with Tesla using the same service bulletin number, SB-22-00-003, for the newer recall.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/22V063000
Tesla customer service1-877-798-3752
NHTSA recall #22V063
NHTSA recall # (full)22V063000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →