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Campaign 22V017 Posted January 19, 2022 22 units

2017-2021 Dennis Eagle Elite/Proview Recall 22V017: Window

RN
Reviewed by the RecallNotify editorial team
Published May 20, 2026

Recall 22V017 covers 22 2017-2021 Dennis Eagle Elite and Proview vehicles for power-window control software. Free repair at franchised Dennis Eagle dealers.

Dennis Eagle is recalling 22 2017-2021 Elite and Proview vehicles because the driver or passenger window can fail to open or close properly. A driver who tries to work the window while driving can be distracted, which increases crash risk; Dennis Eagle dealers will complete the recall repair free of charge.

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What's wrong?

The power windows on 2017-2021 Dennis Eagle Elite and Proview trucks rely on Actia software in the instrument cluster. That cluster is the dashboard control module, and its software tells the window controls how to move the driver and passenger glass up and down. When the software matches the cab door window system, the glass travels fully open and fully closed when commanded.

On affected trucks, the software protection in the instrument cluster does not match the requirements of the windows fitted in the cab doors. The wrong software version can stop the driver or passenger window before it reaches the top or bottom of its travel. That leaves the window partly open, partly closed, or refusing to complete the command.

There is no warning sign before failure. The issue shows up when the window does not travel all the way up or down after you use the switch.

Who's affected?

Spans Elite and Proview trucks across the 2017-2021 model years, with Actia software tied to the instrument panel and power window controls.

2020 Dennis Eagle Elite visibility component
2018 Dennis Eagle Proview electrical system software
2018 Dennis Eagle Proview instrument panel
2018 Dennis Eagle Proview visibility component
2017 Dennis Eagle Elite electrical system software
Units affected22
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.

What's the safety risk?

A window control issue can distract the driver while opening or closing the window, increasing the risk of a crash. Keep attention on the road, avoid working the switch while moving, and schedule the software update soon. Repair is free at any franchised Dennis Eagle dealer.

What should I do?

  1. Check your VIN to confirm your 2017-2021 Dennis Eagle Elite or Proview vehicle is included in this recall.
  2. Contact your nearest franchised Dennis Eagle dealer to schedule the free instrument-cluster software update that fixes the window-control problem.
  3. Bring any Dennis Eagle recall notice you received, or reference recall number 22V017 when you call.
  4. Call Dennis Eagle customer service at 1-813-440-8136 with questions and reference Dennis Eagle recall FSI1412.
  5. Avoid adjusting the window while driving until the software update is complete.

What happens at the repair

For this recall, Dennis Eagle service performs the software update on site at the customer's premises rather than requiring a separate dealer visit. A Dennis Eagle technician downloads new software into the instrument cluster so the driver and passenger window controls work as intended. Parts and labor are covered under the recall. Dennis Eagle is not offering reimbursement for this campaign because the software update is provided at no charge on site.

ReimbursementNo separate reimbursement

Timeline

January 19, 2022 NHTSA published the recall
January 19, 2022 Dealer notification began
January 19, 2022 Interim owner notification (was planned for this date)
February 4, 2022 Dealer notification ended
March 9, 2022 Owner notification mailed

Frequently asked questions

What is recall 22V017?

Recall 22V017 covers 22 2017-2021 Dennis Eagle Elite and Proview vehicles with driver or passenger power windows that can fail to open or close properly. Dennis Eagle dealers will update the instrument cluster software for free.

What should I do if my 2017-2021 Dennis Eagle Elite or Proview is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 22V017. If it is, contact a franchised Dennis Eagle dealer to schedule the instrument cluster software update. Reference recall number 22V017 and Dennis Eagle recall FSI1412 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Dennis Eagle dealers will update the instrument cluster software free of charge. Parts and labor are covered for vehicles included in recall 22V017.

What is the safety risk?

The safety risk is driver distraction. If the window does not open or close properly, the driver can become distracted while trying to operate it while driving, increasing the risk of a crash. The free dealer repair addresses the window control software issue.

When were owners notified about recall 22V017?

Dennis Eagle mailed owner notification letters on January 31, 2022. If you own a 2017-2021 Elite or Proview and never received a letter, check your VIN and call Dennis Eagle customer service at 1-813-440-8136 with recall FSI1412.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/22V017000
Dennis Eagle customer service1-813-440-8136
NHTSA recall #22V017
NHTSA recall # (full)22V017000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →