Recall 22V015 affects 407 2022 Keystone Alpine and Avalanche vehicles for an unsecured exterior ladder. Repair is free at any franchised Keystone dealer.
Keystone is recalling 407 2022 Alpine and Avalanche vehicles because the exterior ladder is not properly secured to the rear wall. If the ladder comes loose while someone is using it, the person can be injured, and Keystone dealers will complete the ladder attachment repair free of charge.
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What's wrong?
The exterior ladder on 2022 Keystone Alpine and Avalanche RVs is the collapsible ladder mounted to the rear wall. Its job is to give a stable handhold and footing point when someone climbs onto or down from the rear of the vehicle. That depends on the ladder being fastened into the correct wall location, with the attachment points carrying the load.
On affected RVs, the ladder was installed in the incorrect location during production. That leaves the collapsible ladder not properly secured to the rear wall. Instead of staying fixed against the body, the ladder can loosen because the mounting points are not attached where Keystone intended them to be.
The warning sign is a loose collapsible ladder. If the ladder shifts, rattles, pulls away from the wall, or feels unstable when touched, treat that as the sign that the ladder is not secured correctly.
Who's affected?
Covers the Alpine and Avalanche lines from the 2022 model year, both tied to the same collapsible ladder assembly.
| 2022 Keystone Alpine | body structure |
|---|---|
| 2022 Keystone Avalanche | body structure |
| Units affected | 407 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific RV.
What's the safety risk?
An improperly attached rear ladder can detach while someone is using it, increasing the risk of injury. If the collapsible ladder feels loose, keep people off it and schedule the dealer repair soon. Keystone dealers secure the ladder to a backer in the rear wall. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2022 Keystone Alpine or Avalanche is included in this recall.
- Contact a franchised Keystone dealer to schedule the free exterior ladder repair that secures the ladder to the rear wall.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 22V015 when you call.
- Avoid using the ladder until the dealer confirms it is properly attached.
- Call Keystone customer service at 1-866-425-4369 with questions and reference Keystone recall 22-419.
What happens at the repair
At the dealer, a Keystone technician properly attaches the exterior ladder to a backer in the rear wall so the ladder is secured to the vehicle structure. The repair is free under the recall, and parts and labor are covered. Keystone has a manufacturer reimbursement plan on file. If you've already paid for a related ladder attachment repair, ask Keystone customer service or the dealer service desk how to submit documented expenses under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 17, 2022 | NHTSA published the recall |
|---|---|
| March 11, 2022 | Dealer notification began |
| March 11, 2022 | Dealer notification ended |
| March 11, 2022 | Owner notification mailed |
| March 11, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 22V015?
Recall 22V015 covers 407 2022 Keystone Alpine and Avalanche trailers with an exterior ladder that is not properly secured to the rear wall. The ladder can detach while being used, increasing injury risk. Keystone dealers will secure the ladder for free.
What should I do if my 2022 Keystone Alpine or Avalanche is on this recall?
Check your VIN to confirm your specific trailer is included in recall 22V015. If it is, contact a franchised Keystone dealer to schedule the ladder repair. Reference recall number 22V015 and Keystone recall number 22-419 when you call.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Keystone dealers will properly attach the exterior ladder to a backer in the rear wall free of charge. Parts and labor are covered under the recall.
What is the safety risk?
The risk is injury from a ladder that detaches while someone is using it. Until a dealer completes the repair, do not rely on the exterior ladder. Keystone's free repair secures the ladder to a backer in the rear wall.
When were owners notified about recall 22V015?
Keystone mailed owner notification letters on March 11, 2022. If you bought the trailer used or never received a letter, check your VIN and call a Keystone dealer or Keystone customer service at 1-866-425-4369 with recall number 22V015.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/22V015000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 22V015 |
| NHTSA recall # (full) | 22V015000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →