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Campaign 21V991 Posted December 17, 2021 75 units

2013-2021 Micro Bird G5 Transit Bus Recall 21V991

Recall 21V991 affects 75 2013-2021 Micro Bird G5 Transit Bus vehicles for emergency-exit obstruction. Repair is free at any franchised Micro Bird dealer.

Micro Bird is recalling 75 2013-2021 G5 Transit Bus vehicles because a fold-away seat beside a side emergency exit can block the release handle and instruction label. The obstruction can force occupants to unfold the seat before reaching the handle and instructions, delaying evacuation and increasing injury risk; Micro Bird dealers will complete the free recall repair.

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What's wrong?

The side emergency exit on a 2013-2021 Micro Bird G5 Transit Bus is an emergency window with a release handle and an instruction label. The handle opens the exit when passengers or staff need another way out, and the label tells them how to operate it. The nearby fold-away seat is supposed to stow without blocking that emergency hardware.

On affected buses, a fold-away seat sits next to the side emergency exit. In that position, the seat obstructs access to the release handle and the instruction label. The problem is not that the window or latch breaks during normal driving. The defect is the layout: the seat leaves too little room for someone to reach the handle and read the instructions when the exit is needed.

There is no warning sign before failure. An owner or operator can spot the issue during inspection by folding the seat and checking whether the emergency exit handle and label remain clear.

Who's affected?

Spans the 2013-2021 model years, with seat assembly, vehicle label, and emergency mechanical release components listed separately.

2016 Micro Bird G5 Transit Bus seat assembly
2016 Micro Bird G5 Transit Bus vehicle label (placard or certification)
2020 Micro Bird G5 Transit Bus seat assembly
2020 Micro Bird G5 Transit Bus vehicle label (placard or certification)
2020 Micro Bird G5 Transit Bus Emergency mechanical release
Units affected75
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A folded seat can block access to the emergency exit handle and instructions. In an emergency, occupants have to unfold the seat before using that exit, delaying evacuation and increasing the risk of injury. Until inspected, keep the exit area clear and tell passengers where the alternate exits are. Repair is free at any franchised Micro Bird dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2021 Micro Bird G5 Transit Bus is included in this recall.
  2. Contact a franchised Micro Bird dealer to schedule the free inspection and repair.
  3. Ask the dealer to inspect the fold-away seat near the side emergency exit and apply a new instruction label or relocate the emergency exit so the handle and instructions are accessible.
  4. Bring the recall notice if Micro Bird sent one. If not, reference recall number 21V991 when you call.
  5. Keep the side emergency exit area clear until the repair is complete.

What happens at the repair

At the dealer, a Micro Bird technician inspects the fold-away seat area beside the side emergency exit. If the seat blocks access to the release handle or instruction label, the technician applies a new instruction label or relocates the emergency exit as needed. The recall repair is free, with parts and labor covered. Micro Bird has a general reimbursement plan on file for this campaign. If you already paid for a related emergency-exit access repair before the recall notice, contact Micro Bird customer service and ask how to submit repair documentation.

ReimbursementReimbursement available

Timeline

December 17, 2021 NHTSA published the recall
February 7, 2022 Dealer notification began
February 11, 2022 Dealer notification ended
February 14, 2022 Interim owner notification (was planned for this date)
February 15, 2022 Owner notification mailed

Frequently asked questions

What is recall 21V991?

Recall 21V991 covers 75 2013-2021 Micro Bird G5 Transit Bus vehicles with a fold-away seat near a side emergency exit that can block access to the exit release handle and instruction label. Micro Bird dealers will inspect the bus, add a new instruction label, or relocate the emergency exit as needed for free.

What should I do if my 2013-2021 Micro Bird G5 Transit Bus is on this recall?

Check your VIN to confirm your specific bus is included in recall 21V991. If it is, contact a Micro Bird dealer to arrange the inspection and repair. Reference recall number 21V991 or Micro Bird recall 21-089-FUC when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Micro Bird dealers will provide the inspection, apply a new instruction label, or relocate the emergency exit as necessary free of charge.

What is the safety risk in recall 21V991?

The safety risk is delayed emergency evacuation. If the fold-away seat blocks access to the emergency exit release handle and instruction label, occupants have to unfold the seat before using that exit, increasing the risk of injury during an emergency.

When were owners notified about recall 21V991?

Micro Bird mailed owner notification letters on February 15, 2022. Owners can contact Micro Bird customer service at 1-819-477-2012 and ask about recall 21-089-FUC for inspection instructions and dealer repair scheduling.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V991000
Micro Bird customer service1-819-477-2012
NHTSA recall #21V991
NHTSA recall # (full)21V991000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →