Recall 21V949 affects 2,903 2021 Jeep Wrangler 4XE vehicles because the odometer stops displaying mileage. Repair is free at any franchised Jeep dealer.
Jeep is recalling 2,903 2021 Wrangler 4XE plug-in hybrid vehicles because after 13,342 miles, the odometer stops displaying mileage. Without an odometer reading, critical safety maintenance can be delayed and crash risk increases; Jeep dealers will complete the recall repair free of charge.
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What's wrong?
The instrument panel cluster in the 2021 Jeep Wrangler 4XE is the driver display behind the steering wheel. It shows information the driver needs during normal use, including the odometer reading. The odometer is the mileage counter, and it must keep showing the vehicle's accumulated mileage so the driver, dealer, and inspector can read it.
On affected vehicles, the cluster software stops showing the numerical odometer reading after the vehicle reaches 13,342 miles or 21,473 kilometers. The mileage itself is tied to the display problem, not to engine power or braking. Once the cluster reaches that point, the screen no longer presents the mileage in the required way.
Owners will notice the odometer display changing from numbers to two dashes. That is the warning sign: the mileage display has stopped showing numerical integers, and the instrument panel cluster needs the recall remedy.
Who's affected?
| 2021 Jeep Wrangler 4XE | instrument panel |
|---|---|
| Units affected | 2,903 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2021 Jeep Wrangler 4XE is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the odometer stops showing mileage, safety maintenance can be delayed. That delay can impair safe operation and increase the risk of a crash. The warning sign is clear: the odometer stops showing numbers and shows two dash marks instead. Schedule the recall repair soon. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2021 Jeep Wrangler 4XE is included in this recall.
- Contact a franchised Jeep dealer to schedule the free instrument-panel-cluster software update or replacement that restores the odometer mileage display.
- Reference recall number 21V949 and Jeep recall Y94 when you call the dealer.
- Bring the recall notice if you have it, and bring current mileage or service records if the odometer display has stopped showing mileage.
- Keep safety-related maintenance on schedule until the repair is complete.
What happens at the repair
At the dealer, a Jeep technician checks whether the Wrangler 4XE still displays mileage. If it has less than 13,342 miles, the technician updates the instrument panel cluster software. If the mileage is not displayed, the technician replaces the instrument panel cluster. Parts and labor are covered under the recall. FCA US offers reimbursement for owners who already paid for the same repair. Send the original receipt or other proof of payment to FCA US so the expense can be confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 9, 2021 | NHTSA published the recall |
|---|---|
| December 28, 2021 | Owner notification mailed |
| January 28, 2022 | Dealer notification began |
| January 28, 2022 | Dealer notification ended |
| January 28, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 28, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V949?
Recall 21V949 covers 2,903 2021 Jeep Wrangler 4XE vehicles with an instrument panel cluster issue. After 13,342 miles, the odometer stops displaying mileage, which violates Federal Motor Vehicle Safety Standard 101 and increases crash risk by delaying critical safety-related maintenance.
What should I do if my 2021 Jeep Wrangler 4XE is on this recall?
Check your VIN to confirm your specific Wrangler 4XE is included in recall 21V949. If it is, contact a franchised Jeep dealer and reference recall Y94. The dealer will update the instrument panel cluster software or replace the cluster for free.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair safety defects at no cost. Jeep dealers will update the instrument panel cluster software or replace the cluster for free based on the vehicle's mileage and whether the odometer display still works.
Is it safe to drive a 2021 Jeep Wrangler 4XE with this recall?
The recall does not include a do-not-drive order. The safety concern is that a missing odometer reading can delay critical maintenance, which increases crash risk. Check your VIN, then schedule the free repair with a franchised Jeep dealer if your vehicle is included.
When were owners notified about recall 21V949?
Owner notification letters were mailed December 28, 2021. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. A franchised Jeep dealer can also reference FCA recall number Y94 when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V949000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 21V949 |
| NHTSA recall # (full) | 21V949000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →