Recall 21V897 affects 108 2021 Jay Flight Octane trailers for a misplaced water heater. Repair is free at a franchised Jayco Travel Trailer dealer.
Jayco Travel Trailer is recalling 108 2021 Jay Flight Octane trailers because the water heater was installed in the wrong location, allowing exhaust fumes to enter the slide-out area. Exhaust gas inside the trailer can cause carbon monoxide poisoning and increase injury risk, and Jayco Travel Trailer dealers will complete the repair free of charge.
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What's wrong?
The water heater on the 2021 Jayco Travel Trailer Jay Flight Octane burns propane to heat water for the trailer. Its exhaust outlet is supposed to vent combustion fumes outside, away from occupied areas and openings. That placement matters because exhaust contains carbon monoxide, a gas you cannot see or smell.
On affected Jay Flight Octane trailers, the water heater was installed directly below the slide-out instead of where Jayco's engineering drawings placed it. With the exhaust outlet under that slide-out area, fumes can collect where people occupy the trailer. The repair changes the setup so the water heater exhaust is no longer directly below the slide-out.
The warning sign is the carbon monoxide detector sounding inside the trailer. Treat that alarm as a real safety warning: leave the trailer, get fresh air, and do not use the water heater again until the recall repair is complete.
Who's affected?
| 2021 Jayco Travel Trailer Jay Flight Octane | Water heater |
|---|---|
| Units affected | 108 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
Exhaust gas inside the trailer slide-out can expose occupants to carbon monoxide and cause poisoning, which raises the risk of injury. Treat any carbon monoxide detector alarm as a stop-use warning: leave the trailer, get fresh air, and contact the dealer before using the slide-out area again. Repair is free at any franchised Jayco Travel Trailer dealer.
What should I do?
- Check your VIN to confirm your 2021 Jayco Travel Trailer Jay Flight Octane is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to schedule the free water-heater relocation that keeps exhaust from entering the slide-out area.
- Bring the recall notice if you have it. If not, reference recall number 21V897 when you call.
- Avoid using the water heater while the trailer is occupied until the repair is complete.
What happens at the repair
At a Jayco Travel Trailer dealer, a technician relocates the water heater from the incorrect location so exhaust fumes stay out of the trailer's slide out area. The recall repair is free, with parts and labor covered. If you already paid for this water heater relocation before the recall, Jayco's recall reimbursement plan covers eligible prior repairs. Bring repair invoices, receipts, and any related paperwork so the service desk can document the claim and explain the submission process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 18, 2021 | NHTSA published the recall |
|---|---|
| January 17, 2022 | Dealer notification began |
| January 17, 2022 | Dealer notification ended |
| January 17, 2022 | Owner notification mailed |
| January 17, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V897?
Recall 21V897 covers 108 2021 Jayco Travel Trailer Jay Flight Octane travel trailers with a water heater installed in the wrong location. Exhaust gas can enter the slide-out area and cause carbon monoxide poisoning. Dealers will relocate the water heater for free.
What should I do if my 2021 Jayco Travel Trailer Jay Flight Octane is on this recall?
Check your VIN to confirm your specific trailer is included in recall 21V897. If it is, contact a franchised Jayco Travel Trailer dealer to schedule the water-heater relocation. Reference recall number 21V897 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 21V897, Jayco Travel Trailer dealers will relocate the water heater free of charge, with parts and labor covered by the recall.
What is the safety risk?
The safety risk is carbon monoxide exposure inside the trailer slide-out. Exhaust gas entering that area can cause carbon monoxide poisoning and increase injury risk. Have the dealer complete the free water-heater relocation before using the affected setup again.
When were owners notified about recall 21V897?
Jayco mailed owner notification letters on January 17, 2022. If you bought the trailer used or never received a letter, check your VIN to confirm whether your specific Jay Flight Octane is included, then call Jayco customer service at 1-800-283-8267 or a franchised dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V897000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 21V897 |
| NHTSA recall # (full) | 21V897000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →