Recall 21V887 affects 836 2020-2022 Eby Generation trailers missing white rear conspicuity tape. Eby will provide a free repair kit.
Eby is recalling 836 2020-2022 Generation trailers because the top rear corners are missing the required white conspicuity tape. Without that tape, the trailer is harder for other drivers to see, which increases crash risk; the dealer repair is free.
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What's wrong?
The white conspicuity tape on 2020-2022 Eby Generation trailers is reflective striping installed at the upper rear corners of the trailer body. It does not create light on its own. It reflects headlights back toward following traffic, helping other drivers identify the trailer's rear outline in low light.
On the recalled Generation trailers, that white tape was left off the top rear corners during manufacturing. Eby traced the issue to a production change at a single facility where the trailer build process did not include that required rear-corner tape. The trailer itself still has its normal body structure, but the rear marking equipment is incomplete.
There is no warning sign before failure. An owner will not feel a driving symptom or hear a noise because the issue is missing reflective material, not a moving part. A visual check of the top rear corners is the practical way to spot the missing tape.
Who's affected?
The issue involves the same white conspicuity tape across body structure and exterior lighting for the 2020, 2021, and 2022 model years.
| 2020 Eby Generation | Exterior lighting |
|---|---|
| 2020 Eby Generation | body structure |
| 2022 Eby Generation | body structure |
| 2022 Eby Generation | Exterior lighting |
| 2021 Eby Generation | body structure |
| 2021 Eby Generation | Exterior lighting |
| Units affected | 836 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Missing white conspicuity tape makes the vehicle less visible to other drivers and increases the risk of a crash. Drive cautiously until the tape is installed, leave extra room for surrounding traffic, and arrange the free repair promptly. Repair is free at any franchised Eby dealer.
What should I do?
- Check your VIN to confirm your 2020-2022 Eby Generation trailer is included in this recall.
- Contact Eby customer service at 717-354-4971 to request the free repair kit.
- Request the repair kit that adds the missing white conspicuity tape at the top rear corners.
- Reference recall number 21V887 when you call.
- Avoid towing the trailer in low visibility until the white conspicuity tape is installed.
What happens at the repair
At the dealer or an authorized Eby service location, the repair kit is installed to add the missing white reflective conspicuity tape at the top rear corners of the trailer. The kit is provided free of charge, and the recall repair is covered. If you already paid for the same tape repair before the owner notice, Eby's reimbursement plan covers documented costs. Bring repair paperwork and proof of payment when you ask Eby or the service desk to review the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 16, 2021 | NHTSA published the recall |
|---|---|
| December 8, 2021 | Owner notification mailed |
| December 15, 2021 | Interim owner notification (was planned for this date) |
| January 14, 2022 | Dealer notification ended |
Frequently asked questions
What is recall 21V887?
Recall 21V887 covers 836 2020-2022 Eby Generation trailers missing white conspicuity tape at the top rear corners. That missing tape reduces visibility to other drivers and increases crash risk. Eby will provide the repair kit free of charge.
What should I do if my 2020-2022 Eby Generation is on this recall?
Check your VIN to confirm your specific trailer is included in recall 21V887. If it is, contact Eby customer service at 717-354-4971 and ask for the free repair kit for the missing rear conspicuity tape.
Is the recall repair kit free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Eby will provide the repair kit free of charge. The kit addresses the missing white conspicuity tape on the trailer's top rear corners.
What is the safety risk?
The safety risk is reduced visibility to other drivers, which increases crash risk. The missing white conspicuity tape is part of the trailer's rear visibility equipment under Federal Motor Vehicle Safety Standard number 108.
When were owners notified about recall 21V887?
Eby mailed owner notification letters on December 08, 2021. If you own a 2020-2022 Eby Generation trailer and never received a letter, check your VIN and contact Eby customer service with recall number 21V887.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V887000 |
|---|---|
| Eby customer service | 717-354-4971 |
| NHTSA recall # | 21V887 |
| NHTSA recall # (full) | 21V887000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →