Recall 21V885 covers 44 2021 Entegra Cornerstone motorhomes for power steering pump shaft seal failure. Free repair at Spartan or Shyft Group repair centers.
Entegra is recalling 44 2021 Cornerstone motorhomes because a machining defect can allow pressure to build inside the power steering pump and break the shaft seal. That failure can remove power steering assist, increase crash risk, and Entegra dealers will complete the recall repair free of charge.
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What's wrong?
The power steering pump on the 2021 Entegra Cornerstone is part of the hydraulic steering assist system. It moves pressurized power steering fluid through the steering system so the large motorhome is easier to turn, especially at low speed. The pump has to hold pressure inside the housing while the shaft seal keeps fluid where it belongs.
On affected Cornerstone motorhomes, the pump rotor was made with a machining variation in the flat face of the rotor from the slot grinding process. That variation can let pressure build inside the pump. If pressure breaks the shaft seal, power steering fluid can leak into the engine oil and the driver loses power steering assist.
There is no warning sign before failure. If the assist drops out, the steering wheel can suddenly require much more effort, especially while parking or turning at low speed.
Who's affected?
| 2021 Entegra Cornerstone | power steering system |
|---|---|
| Units affected | 44 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
Not every 2021 Entegra Cornerstone motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Loss of power steering assist makes the Cornerstone harder to steer and increases the risk of a crash. It can happen without warning, so keep both hands on the wheel, leave extra room, and schedule the recall repair soon. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2021 Entegra Cornerstone is included in this recall.
- Contact Entegra customer service or a Spartan or Shyft Group repair center to schedule the free power-steering-pump inspection.
- Schedule the pump serial-number check and pump replacement if needed; this repair addresses the defect linked to loss of power steering assist.
- Bring the owner letter if you received one. If not, reference recall number 21V885 when you call.
- Drive cautiously until the repair is complete. Leave extra room for turns and stops.
What happens at the repair
At a Spartan or Shyft Group repair center, the technician checks the power steering pump serial number. If the pump is included, the repair center replaces the power steering pump, free under the recall. Parts and labor are covered. Out-of-pocket repairs already paid are handled through the existing Shyft warranty, not through a separate reimbursement program, because vehicles in this recall are within the Shyft warranty period.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| November 16, 2021 | NHTSA published the recall |
|---|---|
| January 10, 2022 | Dealer notification began |
| January 10, 2022 | Dealer notification ended |
| January 10, 2022 | Interim owner notification (was planned for this date) |
| January 12, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 21V885?
Recall 21V885 covers 44 2021 Entegra Cornerstone motorhomes with a machining defect in the power steering pump. Pressure can build inside the pump and break the shaft seal, causing a loss of power steering assist and increasing crash risk. A Spartan or Shyft Group repair center will inspect the pump and replace it if needed for free.
What should I do if my 2021 Entegra Cornerstone is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 21V885. If it is, contact Entegra customer service at 1-800-283-8267 or a Spartan or Shyft Group repair center to arrange the power steering pump inspection. Reference recall 21V885 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost to the owner. For recall 21V885, a Spartan or Shyft Group repair center will inspect the power steering pump serial number and replace the pump if needed free of charge.
Is it safe to drive my 2021 Entegra Cornerstone before the repair?
A loss of power steering assist increases crash risk, so confirm your VIN before relying on the motorhome. If your VIN is included, ask the repair center or Entegra customer service how to handle the vehicle until the pump inspection and any needed replacement are complete.
When were owner letters mailed for recall 21V885?
Owner notification letters were mailed January 12, 2022. If you bought the motorhome used or never received a letter, the VIN still decides whether recall 21V885 applies. Check your VIN, then call Entegra customer service or the repair center with the campaign number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V885000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 21V885 |
| NHTSA recall # (full) | 21V885000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →