Recall 21V884 affects 4,055 2012-2016 Altec Aerial Device vehicles for mounting-frame side-plate cracks. Altec provides free repair or a repair kit as needed.
Altec is recalling 4,055 2012-2016 Aerial Device units because cracks can form in the mounting frame legs and break the side plate. A broken side plate can let the pedestal separate from the truck frame, which raises injury risk, and Altec will complete the repair free of charge.
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What's wrong?
The AT200A mounting frame on 2012-2016 Altec Aerial Device units is the steel structure that secures the aerial device to the vehicle and supports load paths from the boom, crane, or ladder turntable into the frame. When the unit is in service, that frame has to keep the side plates and frame legs aligned so the equipment stays properly supported.
On affected AT200A units, cracks develop in the legs of the mount frame. As a crack grows, the mounting frame side plate can break, which means the structure that carries the aerial device load loses strength in the area that failed in the original design. The recall remedy adds a reinforcement plate to give that area more material and strength.
Operators have a warning sign to look for before failure. During a preoperational or operational inspection, a visible crack in the mount frame should be identified and treated as the defect this recall addresses.
Who's affected?
Covers five model years with the same AT200A mounting frame listed under turntable and structural components.
| 2014 Altec Aerial Device | Turntable |
|---|---|
| 2014 Altec Aerial Device | body or structural component |
| 2013 Altec Aerial Device | Turntable |
| 2013 Altec Aerial Device | body or structural component |
| 2012 Altec Aerial Device | Turntable |
| 2012 Altec Aerial Device | body or structural component |
| 2015 Altec Aerial Device | Turntable |
| 2015 Altec Aerial Device | body or structural component |
| 2016 Altec Aerial Device | Turntable |
| 2016 Altec Aerial Device | body or structural component |
| Units affected | 4,055 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Side plate failure can let the pedestal separate from the truck frame, increasing the risk of injury. Treat any crack in the mount frame found during preoperational or operational checks as a reason to stop using the equipment and arrange service. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2012-2016 Altec Aerial Device is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free mounting-frame side-plate repair or repair kit.
- Reference recall number 21V884 and Altec recall CSN 840 when you call.
- Bring the recall notice if you have it, and ask Altec how the repair kit or side-plate repair will be completed.
- Avoid elevated work with the aerial device until Altec confirms the mounting-frame side plates are repaired.
What happens at the repair
At the dealer, an Altec technician inspects the mounting frame side plates for cracks. If a crack is found, Altec repairs the side plate or provides a repair kit that a qualified service provider can install. The recall remedy is free, and Altec covers the remedy cost. Owner letters were mailed January 13, 2022, so the repair path is open for affected 2012-2016 Aerial Device owners.
Timeline
| November 15, 2021 | NHTSA published the recall |
|---|---|
| January 13, 2022 | Owner notification mailed |
| January 14, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 14, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V884?
Recall 21V884 covers 4,055 2012-2016 Altec Aerial Device units with mounting frame legs that can crack. The side plate can break, leading to pedestal and truck frame separation. Altec will repair the side plates or provide a repair kit for free.
What should I do if my 2012-2016 Altec Aerial Device is on this recall?
Check your VIN to confirm whether your specific unit is included in recall 21V884. If it is, contact Altec customer service at 1-877-462-5832 and ask about recall CSN 840. Altec will repair the side plates or provide the repair kit for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 21V884, Altec will repair the side plates as needed or provide a repair kit free of charge.
What is the safety risk?
The safety risk is pedestal and truck frame separation if the mounting frame side plate breaks. That separation increases the risk of injury. Until the repair is complete, confirm whether your VIN is included and follow Altec's service instructions for recall CSN 840.
When were owners notified about recall 21V884?
Altec mailed owner notification letters on January 13, 2022. If you bought the unit used or never received a letter, check your VIN and contact Altec customer service at 1-877-462-5832 with recall CSN 840.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V884000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 21V884 |
| NHTSA recall # (full) | 21V884000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →