Campaign 21V854 Posted November 3, 2021 1 units

2020 Mercedes-Benz Sprinter Recall 21V854: Brake Discs

Recall 21V854 covers 1 2020 Mercedes-Benz Sprinter (VS30) vehicle with incorrect-size brake discs. Repair is free at any franchised Mercedes-Benz dealer.

Mercedes-Benz is recalling 1 2020 Sprinter (VS30) vehicle under recall 21V854 because the front axle was fitted with the wrong-size brake discs. The incorrect discs can reduce braking performance, extend stopping distance, and increase crash risk, and a Mercedes-Benz dealer will replace them free of charge.

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What's wrong?

The front brake discs on the 2020 Mercedes-Benz Sprinter (VS30) are the metal rotors mounted at the front axle. When you press the brake pedal, the calipers squeeze brake pads against those discs to slow the van. Those discs have to match the Sprinter's weight rating because the front brakes handle a large share of stopping force.

On the affected Sprinter in NHTSA campaign 21V854, the front axle was fitted with brake discs meant for a 3.5t GVWR Sprinter instead of the 5t GVWR version. That means the front brake hardware does not match the vehicle's designed weight capacity. Under braking load, the van is relying on discs that were intended for a lighter configuration.

There is no warning sign before failure. Do not wait for a dashboard message, noise, vibration, or pedal change to confirm the defect.

Who's affected?

2020 Mercedes-Benz Sprinter (VS30) hydraulic brake system
Units affected1
Field incidentsNHTSA has logged no field incidents to date.

Not every 2020 Mercedes-Benz Sprinter (VS30) van is on the list. Check your VIN to confirm whether your specific van is included.

What's the safety risk?

Incorrect-size brake discs can reduce braking performance, lengthen stopping distance, and increase the risk of a crash. There is no warning sign before failure, so confirm your VIN and schedule the repair soon if this recall applies. Repair is free at any franchised Mercedes-Benz dealer.

What should I do?

  1. Check your VIN to confirm your 2020 Mercedes-Benz Sprinter (VS30) is included in this recall.
  2. Contact a franchised Mercedes-Benz dealer to schedule the free front brake-disc replacement that fixes the incorrect-size brake discs.
  3. Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 21V854 when you call.
  4. Drive cautiously until the repair is complete. Leave extra stopping distance and avoid hard braking when you can.

What happens at the repair

At the dealer, a Mercedes-Benz technician replaces the incorrect-size brake discs on the front axle. The brake disc replacement and labor are free under the recall. Mercedes-Benz says it is not providing a separate reimbursement program because all involved vehicles remain covered under the new vehicle warranty. If you have prior repair paperwork, ask the service desk how warranty coverage applies to that work.

ReimbursementWarranty coverage applies

Timeline

November 3, 2021 NHTSA published the recall
December 13, 2021 Owner notification mailed
December 20, 2021 Dealer notification began
December 20, 2021 Dealer notification ended
December 27, 2021 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 21V854?

Recall 21V854 covers one 2020 Mercedes-Benz Sprinter (VS30) vehicle equipped with incorrect-size front brake discs. The wrong discs can affect braking performance, extend stopping distance, and increase crash risk. A Mercedes-Benz dealer will replace the brake discs for free.

What should I do if my 2020 Mercedes-Benz Sprinter (VS30) is on this recall?

Check your VIN to confirm your specific van is included in recall 21V854. If it is, call a franchised Mercedes-Benz dealer to schedule the brake-disc replacement. Reference recall 21V854 and DVUSA recall number VS3BRESCHE when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and DVUSA's remedy says a dealer will replace the brake discs free of charge. Parts and labor are covered at a franchised Mercedes-Benz dealer.

What is the safety risk?

The safety risk is longer stopping distance. The incorrect-size front brake discs can affect braking performance, which increases crash risk. If your VIN is included, arrange the free brake-disc replacement with a Mercedes-Benz dealer.

When were owners notified about recall 21V854?

DVUSA mailed owner notification letters on December 13, 2021. If you bought the van used or never received a letter, check your VIN and call a franchised Mercedes-Benz dealer with recall number 21V854.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V854000
Mercedes-Benz customer service1-877-762-8267
NHTSA recall #21V854
NHTSA recall # (full)21V854000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →