Recall 21V847 affects 316 2015-2021 Palfinger Material Handling Cranes for shear-plate fatigue cracks. Palfinger inspects and updates the mounting design for free.
Palfinger is recalling 316 2015-2021 Material Handling Cranes because shear plates can develop fatigue cracks. If a plate fails, the boom tip and attached load can fall and increase the risk of injury; the Palfinger dealer repair will be free once available.
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What's wrong?
The shear plate on 2015-2021 Palfinger Material Handling Cranes is a steel plate welded between the crane subframe and the truck frame. Its job is to help tie those structures together so the crane load is carried through a single, stronger frame during lifting and movement.
The recall centers on premature fatigue cracks in that shear plate. A fatigue crack forms when repeated bending or twisting stress works on metal over time. Once cracking starts, the plate no longer carries load the way it was designed to, and the crane structure needs inspection before the crack grows.
There is no warning sign before failure. Do not rely on a noise, light, or change in crane feel to confirm the problem before the shear plate is examined.
Who's affected?
The crane-equipment scope is consistent across all model years, with the shear plate tied to the boom/crane/ladder component.
| 2018 Palfinger Material Handling Cranes | Boom/crane/ladder |
|---|---|
| 2016 Palfinger Material Handling Cranes | Boom/crane/ladder |
| 2017 Palfinger Material Handling Cranes | Boom/crane/ladder |
| 2020 Palfinger Material Handling Cranes | Boom/crane/ladder |
| 2019 Palfinger Material Handling Cranes | Boom/crane/ladder |
| 2015 Palfinger Material Handling Cranes | Boom/crane/ladder |
| 2021 Palfinger Material Handling Cranes | Boom/crane/ladder |
| Units affected | 316 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Cracks in the shear plate can lead to plate failure, allowing the boom tip and any load on the crane to fall and increasing the risk of injury. Keep people clear of the boom and load area, and schedule the inspection and mounting update through Palfinger. Repair will be free at any franchised Palfinger dealer once available.
What should I do?
- Check your VIN to confirm your 2015-2021 Palfinger Material Handling Cranes equipment is included in this recall.
- Contact Palfinger customer service at 1-419-448-8156 to confirm the next repair step, since the owner letters were mailed on December 29, 2021.
- Ask about the free crane inspection and updated mounting conversion that addresses fatigue cracks in the shear plates.
- Reference recall number 21V847 when you call or speak with the service contact.
- Keep the crane out of lifting service until Palfinger confirms whether the inspection or mounting conversion is complete.
What happens at the repair
Palfinger has not listed the remedy status here, so use the dealer process as the known repair path once Palfinger opens or confirms it for your crane. At the dealer, a Palfinger technician inspects the crane for fatigue cracking at the shear plates and converts the crane to the updated mounting design as needed. Parts and labor are covered under the recall. Palfinger's general reimbursement plan is on file for this campaign. If you already paid for a related repair, contact Palfinger customer service with your repair documentation to ask how the plan applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 27, 2021 | NHTSA published the recall |
|---|---|
| December 29, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V847?
Recall 21V847 covers 316 2015-2021 Palfinger Material Handling Cranes with shear plates that can develop fatigue cracks. If a shear plate fails, the boom tip and any attached load can fall. Palfinger will inspect the cranes and convert them to an updated mounting design for free when needed.
What should I do if my 2015-2021 Palfinger Material Handling Cranes is on this recall?
Check your VIN to confirm whether your specific crane is included in recall 21V847. If it is, contact Palfinger or a Palfinger service location to arrange the inspection and updated mounting design. Reference recall 21V847 when you call. Palfinger customer service is 1-419-448-8156.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Palfinger will inspect the crane and convert it to the updated mounting design free of charge when the recall applies.
What is the safety risk?
The safety risk is a falling boom tip or attached load. Fatigue cracks in the shear plates create a failure risk, and a failed shear plate can let the boom tip and load fall, increasing the risk of injury. Stop using affected crane equipment until Palfinger gives repair instructions for your unit.
When were owners notified about recall 21V847?
Palfinger mailed owner letters on December 29, 2021. If you did not receive a letter, check your VIN to confirm whether your crane is included, then call Palfinger customer service at 1-419-448-8156 and reference recall 21V847.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V847000 |
|---|---|
| Palfinger customer service | 1-419-448-8156 |
| NHTSA recall # | 21V847 |
| NHTSA recall # (full) | 21V847000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →