Recall 21V827 affects 252 2019-2021 Orange Ev T-Series Electric Truck terminal trucks for a loose pitman arm bolt. Free repair at any franchised Orange Ev dealer.
Orange Ev is recalling 252 2019-2021 T-Series Electric Truck vehicles because the pitman arm bolt was incorrectly tightened and can loosen. If the pitman arm detaches from the steering box, the driver can lose steering, increasing the risk of a crash; Orange Ev dealers will complete the repair free of charge.
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What's wrong?
On the 2019-2021 Orange Ev T-Series Electric Truck, the pitman arm bolt holds the pitman arm tight against the steering box. The steering box changes steering-wheel input into movement at the steering linkage, and the pitman arm passes that movement to the wheels. The bolt has to stay properly tightened so the arm stays seated and the linkage moves as intended.
On affected trucks, the bolt was not tightened to the correct torque during manufacture. With too little clamp force, the fastener can loosen and bend under steering loads. Once the pitman arm is no longer held flush to the steering box, the attachment can fail and the truck can lose steering.
Orange Ev reports little to no warning before this failure. A careful inspection before use can show whether the pitman arm is loose or no longer seated correctly, which is the sign that failure is imminent.
Who's affected?
Covers the 2019, 2020, and 2021 model years, all tied to the same steering gear component.
| 2019 Orange Ev T-Series Electric Truck | steering gear |
|---|---|
| 2021 Orange Ev T-Series Electric Truck | steering gear |
| 2020 Orange Ev T-Series Electric Truck | steering gear |
| Units affected | 252 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A loose pitman arm bolt can let the pitman arm detach from the steering box, causing loss of steering and increasing crash risk. There is little to no warning before failure, though inspection before use shows whether the bolt or arm is unsafe. Schedule the repair soon. Repair is free at any franchised Orange Ev dealer.
What should I do?
- Check your VIN to confirm your 2019-2021 Orange Ev T-Series Electric Truck is included in this recall.
- Contact Orange Ev customer service at 1-866-688-5223 to schedule the free pitman-arm bolt tightening or replacement that secures the steering linkage to the steering box.
- Give the service desk recall number 21V827, and bring the owner notice if you have it.
- Limit truck use until the repair is complete; a loose pitman arm bolt can cause loss of steering.
What happens at the repair
At the dealer, an Orange Ev service technician checks the pitman arm bolt and tightens it or replaces it as needed. The recall repair is free, with parts and labor covered. If you already paid for related pitman arm bolt work before the recall notice, Orange Ev's standard reimbursement plan covers documented expenses. Bring repair paperwork to the service desk, or contact Orange customer service at 1-866-688-5223 for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 21, 2021 | NHTSA published the recall |
|---|---|
| November 18, 2021 | Owner notification mailed |
| November 18, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V827?
Recall 21V827 covers 252 2019-2021 Orange Ev T-Series Electric Truck vehicles with a pitman arm bolt that was incorrectly tightened. A loose bolt can let the pitman arm detach from the steering box, leading to loss of steering and crash risk.
What should I do if my 2019-2021 Orange Ev T-Series Electric Truck is on this recall?
Check your VIN to confirm your specific truck is included in recall 21V827. If it is, contact Orange Ev customer service at 1-866-688-5223 to arrange service. Reference recall number 21V827 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Orange Ev service technicians will tighten or replace the pitman arm bolt free of charge.
What is the safety risk?
The safety risk is loss of steering. If the pitman arm bolt loosens, the pitman arm can detach from the steering box. That can make the truck harder to control and increase crash risk. Confirm coverage with your VIN and arrange the free repair.
When were owners notified about recall 21V827?
Orange Ev mailed owner notification letters on November 18, 2021. If you bought the truck used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call Orange Ev customer service with recall number 21V827.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V827000 |
|---|---|
| Orange Ev customer service | 1-866-688-5223 |
| NHTSA recall # | 21V827 |
| NHTSA recall # (full) | 21V827000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →