Recall 21V824 covers 1 2020 Sutphen Fire Truck for an improperly crimped generator lifting cable. Cummins will inspect and fix it free.
Sutphen is recalling 1 2020 Fire Truck equipped with a Cummins generator set because the recall concerns improperly crimped lifting cables. During a lifting operation, a loose cable can come out of place and let the generator set fall, which increases the risk of injury; Sutphen dealers will complete the repair free of charge.
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What's wrong?
The lifting cable on the affected 2020 Sutphen Fire Truck is a braided steel cable fitted to the Cummins 6RBAB generator set. Its job is to give technicians a safe lifting point when the generator set is moved during assembly, installation, or service. A metal ferrule clamps the cable end in place so the cable holds under lifting load.
On this truck, the ferrule on the lifting cable was not crimped correctly. That means the cable end is not secured the way it should be. If the generator set is lifted by that cable, the cable can pull out of the ferrule and let the generator set drop onto the work area.
There is no warning sign before failure. The cable is an equipment lifting point, so the truck can appear normal in regular operation while the lifting hazard remains present during service or repair work.
Who's affected?
| 2020 Sutphen Fire Truck | Equipment |
|---|---|
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
During a lifting operation, an improperly crimped cable can come out of place and let the generator set fall. This increases injury risk for anyone near the lift. There is no warning sign before the cable comes out of place. Before lifting the generator set, have the cable inspected and follow Sutphen's repair instructions. Repair is free at any franchised Sutphen dealer.
What should I do?
- Check your VIN to confirm your 2020 Sutphen Fire Truck is included in this recall.
- Contact a franchised Sutphen dealer to schedule the free Cummins generator lifting-cable inspection.
- Ask whether the lifting cable will be replaced or labeled after inspection; the repair addresses an improperly crimped cable that can let the generator set fall during lifting.
- Bring the recall notice if Sutphen mailed one. If not, reference recall number 21V824 when you call.
- Keep the generator set out of lifting operations until the inspection and required repair are complete.
What happens at the repair
At the dealer, a Sutphen technician inspects the lifting cable on the Cummins generator set. If the cable needs replacement, the technician replaces it; if the inspection shows the cable is acceptable, the technician installs the required warning label. The recall work is free, including parts and labor. Out-of-pocket repairs before the recall notice are handled through the manufacturer's limited warranty, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 20, 2021 | NHTSA published the recall |
|---|---|
| October 29, 2021 | Owner notification mailed |
| October 29, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 29, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V824?
Recall 21V824 covers 1 2020 Sutphen Fire Truck equipped with a Cummins generator set. The recall involves lifting cables described as improperly crimped. During a lifting operation, a cable that comes out of place lets the generator set fall, increasing injury risk.
What should I do if my 2020 Sutphen Fire Truck is on this recall?
Check your VIN to confirm whether your specific fire truck is included in recall 21V824. If it is, contact Sutphen customer service at 1-614-889-1005 or a franchised Sutphen service location to arrange the Cummins inspection and repair path.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost to the owner. Cummins will inspect the lifting cable and either replace the cable or install a warning label free of charge.
When were owners notified about recall 21V824?
Owner notification letters were mailed on October 29, 2021. If you own or manage the affected 2020 Sutphen Fire Truck and never received the letter, check your VIN and reference recall 21V824 when you contact Sutphen or the service location.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V824000 |
|---|---|
| Sutphen customer service | 1-614-889-1005 |
| NHTSA recall # | 21V824 |
| NHTSA recall # (full) | 21V824000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →