Recall 21V807 covers 5 2018-2020 Hme-modified Ram 5500 emergency vehicles for over-tightened lug nuts. Inspection and needed repairs are free at any franchised Ram dealer.
Hme is recalling 5 2018-2020 Ram 5500 emergency vehicles under recall 21V807 because flanged wheel lug nuts were over-tightened during service. An over-tightened lug nut can break a wheel stud and result in wheel separation, increasing crash risk, and a Ram dealer will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The wheel studs on 2018-2020 Hme Ram 5500 emergency vehicles are the threaded metal posts that hold each wheel to the hub. The flanged lug nuts thread onto those studs and clamp the wheel in place. They need the right torque: tight enough to secure the wheel, but not so tight that the stud is stretched past its design limit.
This recall is about incorrect service information, not a defective stud from the factory. The service and owner's manuals listed a lug-nut torque specification that allowed the flanged lug nuts to be over-tightened during service. When a lug nut is over-torqued, the wheel stud is stretched too far. That stretching weakens the stud, and it can break later while the vehicle is in operation.
There is no warning sign before failure. An owner or driver will not get a reliable noise, light, or handling change before a weakened wheel stud breaks.
Who's affected?
Covers three model years, with wheel-fastener and wheel-hardware listings for the same bolt and knurl part.
| 2018 Hme Ram 5500 | wheel fastener (lug, nut, bolt, or stud) |
|---|---|
| 2018 Hme Ram 5500 | wheel hardware |
| 2020 Hme Ram 5500 | wheel fastener (lug, nut, bolt, or stud) |
| 2020 Hme Ram 5500 | wheel hardware |
| 2019 Hme Ram 5500 | wheel fastener (lug, nut, bolt, or stud) |
| 2019 Hme Ram 5500 | wheel hardware |
| Units affected | 5 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An overtightened lug nut can break a wheel stud. If the stud breaks, the wheel can separate from the vehicle and raise the risk of a crash. There is no warning sign before failure, so schedule the inspection promptly if your VIN is included. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Hme Ram 5500 is included in this recall.
- Contact a franchised Ram dealer to schedule the free wheel-stud inspection and repair for over-tightened lug nuts.
- Bring the recall notice if Hme mailed one. If not, reference recall number 21V807 when you call.
- Call Hme customer service at 1-616-534-1463 with questions about the recall or dealer process.
- Avoid unnecessary trips until the dealer confirms the wheel studs are inspected and any broken studs are replaced.
What happens at the repair
At the dealer, a Ram technician checks the wheel studs and replaces any damaged studs covered by the recall. The dealer also updates the torque specification in the owner's manual and other service documents so future wheel service uses the correct lug nut torque. Parts and labor are covered under the recall. If you already paid for a related repair, FCA US's reimbursement policy lets you submit the original receipt or other proof of payment so the company can confirm the expense.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 15, 2021 | NHTSA published the recall |
|---|---|
| February 25, 2022 | Dealer notification began |
| February 25, 2022 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 25, 2022 | Interim owner notification (was planned for this date) |
| March 4, 2022 | Dealer notification ended |
| May 20, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 21V807?
Recall 21V807 covers 5 2018-2020 Hme Ram 5500 emergency vehicles with flanged wheel lug nuts that were over-tightened during service. That condition can break a wheel stud, lead to wheel separation, and increase crash risk. Dealers will inspect the wheel studs and replace them if needed for free.
What should I do if my 2018-2020 Hme Ram 5500 is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 21V807. If it is, contact a Ram dealer or Hme customer service at 1-616-534-1463 to arrange the wheel-stud inspection. Reference recall 21V807 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 21V807, dealers will update the torque specification in the owner's manual and service documents, inspect the wheel studs, and replace affected studs for free.
What is the safety risk in recall 21V807?
The safety risk is wheel separation. An over-tightened flanged lug nut can cause a wheel stud to break, which can let a wheel separate from the vehicle and increase crash risk. The dealer inspection checks the studs and replaces damaged studs for free.
When were owners notified about recall 21V807?
Hme mailed owner notification letters on February 25, 2022. Used emergency vehicles and fleet vehicles change hands, so the VIN still matters. Check your VIN, then reference recall 21V807 when you contact a Ram dealer or Hme customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V807000 |
|---|---|
| Hme customer service | 1-616-534-1463 |
| NHTSA recall # | 21V807 |
| NHTSA recall # (full) | 21V807000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →