Recall 21V801 affects 332 2021-2022 Heartland Mallard Pathfinder trailers with incorrect GAWR labels. Replacement labels and dealer installation are free.
Heartland is recalling 332 2021-2022 Mallard Pathfinder trailers because the certification label lists the wrong Gross Axle Weight Rating, the axle load limit owners use when loading the trailer. Incorrect GAWR information can lead to overloading and an increased crash risk, and Heartland dealers will correct the label free of charge.
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What's wrong?
The certification label on a 2021-2022 Heartland Mallard Pathfinder trailer is the sticker that lists the trailer's required weight ratings. One of those ratings is GAWR, or Gross Axle Weight Rating, which tells an owner and service shop how much weight each axle is rated to carry. That number matters when the trailer is loaded, serviced, or checked for tire and axle limits.
On the affected trailers, the GAWR information was entered incorrectly in Heartland's model table. That incorrect axle rating then appeared on the federal certification label. The trailer itself is not described here as having a broken axle or wheel part; the defect is the label carrying the wrong rating, so the corrected repair is a new certification label with the proper GAWR.
There is no warning sign before failure. Owners are unlikely to see a symptom while towing because this recall concerns incorrect rating information printed on the label, not a part that makes noise or changes how the trailer feels.
Who's affected?
Covers the 2021 and 2022 model years, both tied to the same vehicle label issue.
| 2022 Heartland Mallard Pathfinder | vehicle label (placard or certification) |
|---|---|
| 2021 Heartland Mallard Pathfinder | vehicle label (placard or certification) |
| Units affected | 332 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Incorrect GAWR information can lead you to load the trailer above its rated weight limit. An overloaded trailer is harder to control and increases the risk of a crash. Schedule the label replacement before loading heavy cargo, and follow the corrected rating. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Heartland Mallard Pathfinder is included in this recall.
- Contact a franchised Heartland dealer to schedule the free certification-label replacement that corrects the GAWR information.
- Bring the recall notice or the replacement label Heartland mailed, and reference recall number 21V801 when you call.
- Avoid loading the trailer based on the incorrect label; use the corrected GAWR information after the replacement label is installed.
What happens at the repair
At the dealer, a Heartland technician replaces the incorrect vehicle certification label with a corrected label that lists the proper Gross Axle Weight Rating. The label replacement and labor are free under the recall. Heartland's general reimbursement plan covers qualifying out-of-pocket costs for this label-related repair. If you already paid for a related label correction, bring repair paperwork or payment documentation to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 14, 2021 | NHTSA published the recall |
|---|---|
| December 3, 2021 | Owner notification mailed |
| December 13, 2021 | Dealer notification began |
| December 13, 2021 | Dealer notification ended |
| December 13, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V801?
Recall 21V801 covers 332 2021-2022 Heartland Mallard Pathfinder trailers with certification labels that list the wrong Gross Axle Weight Rating. The incorrect GAWR information can lead an owner to overload the trailer, increasing crash risk. Heartland will provide new labels, and dealers will replace them for free.
What should I do if my 2021-2022 Heartland Mallard Pathfinder is on this recall?
Check your VIN to confirm your specific trailer is included in recall 21V801. If it is, contact a franchised Heartland dealer to schedule the certification-label replacement. Reference recall 21V801 when you call, or contact Heartland customer service at 1-877-262-8032.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost to the owner. Heartland will mail the corrected certification labels, and a franchised dealer will replace the labels free of charge.
What is the safety risk?
The safety risk is trailer overloading because the certification label lists the wrong Gross Axle Weight Rating. If an owner relies on that label, the trailer can be loaded beyond the axle rating, which increases crash risk. Confirm the VIN and get the corrected label installed.
When did Heartland notify owners?
Heartland mailed owner notification letters on December 3, 2021. If you bought the trailer used or never received a letter, the VIN still decides whether recall 21V801 applies. Use the VIN check, then call a franchised Heartland dealer with the campaign number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V801000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 21V801 |
| NHTSA recall # (full) | 21V801000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →