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Campaign 21V780 Posted October 6, 2021 2,000 units

2018-2020 Nexus RV Recall 21V780: Stove Gas Leak Risk

Recall 21V780 covers 2,000 2018-2020 Nexus recreational vehicles with a Dometic 3-burner stove gas-leak defect. Repair is free at any franchised Bentley dealer.

Nexus is recalling 2,000 2018-2020 Evoque, Bentley Diamond, Ghost, Wraith, Bentley, Viper, Triumph, Maybach, and Phantom recreational vehicles under recall 21V780 because certain Dometic 3-burner cooking stoves have a saddle-valve bolt that can damage the o-ring seal and cause a continuous gas leak. A gas leak can raise the risk of a fire, and a Bentley dealer will complete the free repair.

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What's wrong?

The affected 2018-2020 Nexus RVs use a Dometic 3-burner cooking stove tied into the LPG system. The saddle valve and manifold control the gas supply to the stove, so propane reaches the burners only when the appliance is being used. The o-ring seal helps keep that gas contained inside the valve assembly.

On affected units, the saddle valve securing bolt can be overtightened. That extra force damages the o-ring seal. Once the seal is damaged, gas can leak continuously from the stove valve area instead of staying inside the LPG system. Dometic has not determined the exact cause of the leaks, but the reported defect centers on the valve bolt, seal, and manifold connection.

The warning sign is the smell of gas fumes. If you smell gas near the stove or inside the RV, treat that as a sign of an active leak and stop using the appliance until it is inspected.

Who's affected?

Spans the 2018-2020 model years across Evoque, Bentley Diamond, Ghost, Wraith, Bentley, Viper, Triumph, Maybach, and Phantom, with both oven/stove/cooktop and LPG system components listed.

2019 Nexus Evoque Oven/stove/cooktop
2019 Nexus Evoque Lpg systems
2019 Nexus Bentley Diamond Oven/stove/cooktop
2018 Nexus Evoque Lpg systems
2018 Nexus Ghost Oven/stove/cooktop
Units affected2,000
Field incidentsNHTSA has logged 1 field incident to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

A gas leak increases the risk of a fire. The smell of gas fumes is the warning sign for this leak, so treat that odor as a reason to stop using the affected gas system and arrange service promptly. Repair is free at any franchised Bentley dealer.

What should I do?

  1. Check your VIN to confirm your 2018-2020 Nexus Bentley, Bentley Diamond, Evoque, Ghost, Wraith, Viper, Triumph, Maybach, or Phantom RV is included in this recall.
  2. Contact a franchised Bentley dealer to schedule the free Dometic stove remedy kit that seals the saddle valve and stops the gas leak.
  3. Call Nexus customer service at 1-574-970-0848 with questions and reference recall number 21V780 when you call.
  4. Bring the recall notice if Nexus mailed one, or give the dealer recall number 21V780 when scheduling.
  5. Avoid using the Dometic 3-burner cooking stove until the remedy kit is installed.

What happens at the repair

For this available recall, Nexus coordinates the repair with Dometic. At the dealer, a Bentley technician works with Dometic to install the remedy kit on the Dometic 3-burner cooking stove. The kit includes gaskets, washers, thread locker bolts, and two round orange labels. The kit and labor are free under the recall. If you already paid for a related stove replacement, contact Nexus customer service at 1-574-970-0848 about Dometic reimbursement and have repair documentation ready.

ReimbursementReimbursement available

Timeline

October 6, 2021 NHTSA published the recall
October 29, 2021 Dealer notification began
October 29, 2021 Interim owner notification (was planned for this date)
December 10, 2021 Owner notification mailed
April 30, 2022 Dealer notification ended

Frequently asked questions

What is recall 21V780?

Recall 21V780 covers 2,000 2018-2020 Nexus recreational vehicles with certain Dometic 3-burner cooking stoves. The saddle-valve securing bolt can damage the o-ring seal and cause a continuous gas leak, which increases fire risk. Nexus will work with Dometic to install the remedy kit for free.

What should I do if my 2018-2020 Nexus Bentley, Bentley Diamond, Evoque, Ghost, Wraith, Bentley, Viper, Triumph, Maybach, or Phantom is on this recall?

Check your VIN to confirm your specific recreational vehicle is included in recall 21V780. If it is, contact Nexus customer service at 1-574-970-0848 and ask about the Dometic stove remedy kit. Reference recall number 21V780 when you call.

Is the recall repair free?

Yes. Nexus will work with Dometic to install the remedy kit free of charge. The repair kit includes gaskets, washers, thread-locker bolts, and 2 round orange labels for the affected Dometic stove assembly.

What is the safety risk?

The safety risk is a gas leak that increases fire risk. The recall involves a saddle-valve securing bolt that can be overtightened, damaging the o-ring seal and allowing gas to leak continuously from the affected Dometic stove system.

When were owners notified about recall 21V780?

Nexus mailed owner notification letters on December 10, 2021. If you bought the recreational vehicle used or never received a letter, check your VIN and reference recall number 21V780 when you contact Nexus customer service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V780000
Nexus customer service1-574-970-0848
NHTSA recall #21V780
NHTSA recall # (full)21V780000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →