Recall 21V757 covers 5 2020-2022 Rosenbauer Commander, Commercial HV507, and Panther vehicles for miscrimped generator lifting cables. Repair is free at any franchised Rosenbauer dealer.
Rosenbauer is recalling 5 2020-2022 Commander, Commercial HV507, and Panther emergency vehicles equipped with Cummins generator sets because the lifting cables can be improperly crimped. During a lifting operation, a cable can come out of place and let the generator set fall, increasing injury risk; Rosenbauer dealers will complete the free repair.
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What's wrong?
The affected 2020-2022 Rosenbauer Commander, Commercial HV507, and Panther vehicles use Cummins ONAN hydraulic generator sets to supply electrical power for onboard equipment. The generator set has a lifting cable used when the generator is moved, installed, or serviced. That cable depends on a metal ferrule, the sleeve crimped around the cable end, to hold the cable securely.
On these generator sets, Cummins identified an improperly crimped lifting cable ferrule. A bad crimp does not clamp the cable end the way it was designed to. If someone uses that cable to lift or handle the generator, the connection is not assured to hold, so the generator needs inspection and repair before shipment or service use.
The warning sign is the cable condition itself. Look for a visibly crimped lifting cable or a warning label on the cable; a replaced cable should be properly crimped.
Who's affected?
The scope spans Commander, Commercial HV507, and Panther apparatus with Onan hydraulic generator equipment.
| 2020 Rosenbauer Commander | Equipment |
|---|---|
| 2021 Rosenbauer Commander | Equipment |
| 2022 Rosenbauer Commercial HV507 | Equipment |
| 2021 Rosenbauer Panther | Equipment |
| Units affected | 5 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A loose lifting cable can come out of place while the generator set is being lifted. If that happens, the generator set can fall and injure someone nearby. Keep people clear during lifting and have the cable inspected before the next lift. Repair is free at any franchised Rosenbauer dealer.
What should I do?
- Check your VIN to confirm your 2020-2022 Rosenbauer Commander, Commercial HV507, or Panther is included in this recall.
- Contact Rosenbauer customer service or your Rosenbauer service contact to confirm the free Cummins generator-set lifting-cable inspection and repair are complete.
- Call Rosenbauer customer service at 1-651-462-1000 with questions, and reference recall number 21V757 when you call.
- Avoid lifting the generator set until Rosenbauer or Cummins confirms the lifting cable is correctly crimped, replaced, or labeled.
What happens at the repair
At the dealer, a Rosenbauer technician inspects the Cummins generator set lifting cable to confirm whether the crimp is correct. The technician either replaces the lifting cable or installs the required warning label. The recall repair is free, and the source notes that vehicles were repaired in October 2021. If you already paid for a related lifting cable repair before the recall work, Rosenbauer has a general reimbursement plan on file. Keep your repair paperwork and contact Rosenbauer customer service or Cummins customer service about documented expenses.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 27, 2021 | Interim owner notification (was planned for this date) |
|---|---|
| September 28, 2021 | NHTSA published the recall |
| October 1, 2021 | Owner notification mailed |
| October 27, 2021 | Dealer notification began |
| November 25, 2021 | Dealer notification ended |
Frequently asked questions
What is recall 21V757?
Recall 21V757 covers 5 2020-2022 Rosenbauer Commander, Commercial HV507, and Panther vehicles equipped with Cummins generator sets. The generator set lifting cables were improperly crimped. Cummins will inspect the cable and replace it or install a warning label for free.
What should I do if my 2020-2022 Rosenbauer Commander, Commercial HV507, or Panther is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V757. If it is, contact Rosenbauer customer service at 1-651-462-1000 or Cummins customer service at 1-800-286-6467 to confirm the generator set cable inspection and any required repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. For recall 21V757, Cummins will inspect the lifting cable and either replace the cable or install a warning label free of charge.
What is the safety risk?
The safety risk comes during a generator set lifting operation. An improperly crimped lifting cable can come out of place, causing the generator set to fall and increasing the risk of injury. The repair path is an inspection, followed by cable replacement or a warning label if required.
When was the repair completed?
The source remedy says vehicles were repaired in October 2021. If your VIN still shows an open recall, contact Rosenbauer or Cummins with recall 21V757 and ask them to confirm the repair record for your specific vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V757000 |
|---|---|
| Rosenbauer customer service | 1-651-462-1000 |
| NHTSA recall # | 21V757 |
| NHTSA recall # (full) | 21V757000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →