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Campaign 21V735 Posted September 22, 2021 228,297 units

2020-2021 Lincoln SUVs Recall 21V735: Camera Display

Recall 21V735 covers 228,297 2020-2021 Lincoln Aviator, Explorer, and Corsair vehicles for rearview camera display failure. Repair is free at any franchised Lincoln dealer.

Lincoln recall 21V735 covers 228,297 2020-2021 Aviator, Explorer, and Corsair vehicles equipped with 360-degree cameras because the video output can fail and leave the rearview camera image blank. That loss of rear view increases crash risk, and the dealer repair is free.

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What's wrong?

The rear camera system on the 2020-2021 Aviator, Explorer, and Corsair sends a live image from the back of the vehicle to the center display. The image helps the driver see the area behind the vehicle while backing up, but mirrors and direct checks still matter.

The problem is in the image processing module software, often called the IPMB, which handles the camera signal before it reaches the screen. An unused output pin inside the digital camera was left open instead of being held low by the software. Electrical leakage at that pin can interrupt the video signal, so the display does not show the rearview camera image when the vehicle is in reverse.

There is no warning sign before failure. The first thing an owner is likely to notice is a blank, blue, or missing rear camera image when backing up.

Who's affected?

Spans Aviator, Explorer, and Corsair from the 2020 and 2021 model years, with the issue tied to back-over camera software and camera sensing.

2020 Lincoln Aviator Software
2020 Lincoln Aviator Camera
2021 Ford Explorer Software
2021 Ford Explorer Camera
2021 Lincoln Aviator Software
Units affected228,297
Field incidentsNHTSA has logged 1881 field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A blank rearview camera display reduces the driver's view behind the vehicle and increases the risk of a crash while backing up. There is no advance warning sign before the image fails to appear, so use mirrors, look over your shoulder, and schedule the software repair soon. Repair is free at any franchised Lincoln dealer.

What should I do?

  1. Check your VIN to confirm your 2020-2021 Lincoln Aviator, Explorer, or Corsair is included in this recall.
  2. Contact a franchised Lincoln dealer to schedule the free IPMB software update that fixes the rearview camera display failure.
  3. Bring the recall notice if you have it. If not, reference recall number 21V735 when you call.
  4. Use extra care when backing up until the repair is complete, and check behind the vehicle before shifting into reverse.

What happens at the repair

At the dealer, a Lincoln technician updates the Image Processing Module software that controls the camera video output. The software update and labor are free under the recall. Out-of-pocket repairs already paid are handled through the original warranty program, not through a separate reimbursement program, because that warranty provides a free repair for this concern. Ask the service desk how warranty coverage applies if you have prior repair paperwork.

ReimbursementWarranty coverage applies

Timeline

September 22, 2021 NHTSA published the recall
September 23, 2021 Dealer notification began
September 23, 2021 Dealer notification ended
October 7, 2021 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
October 7, 2021 Interim owner notification (was planned for this date)
November 16, 2021 Owner notification mailed

Frequently asked questions

What is recall 21V735?

Recall 21V735 covers 228,297 2020-2021 Aviator, Explorer, and Corsair vehicles equipped with 360-degree cameras. The video output can fail, which prevents the rearview camera image from displaying and reduces the driver's rear view. Dealers update the Image Processing Module software for free.

What should I do if my 2020-2021 Lincoln Aviator, Explorer, or Corsair is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 21V735. If it is, contact a franchised Lincoln dealer to schedule the Image Processing Module software update. Reference recall number 21V735 or Ford recall number 21S44 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 21V735 is a free Image Processing Module software update at a franchised Lincoln dealer. Parts and labor are covered.

Is it safe to drive with recall 21V735 open?

This recall does not include a do-not-drive order. The safety risk is reduced rear visibility if the rearview camera image fails to display, which increases crash risk while backing up. Use extra care when reversing and schedule the free software update.

When were owner letters mailed for recall 21V735?

Owner notification letters were mailed November 16, 2021. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Lincoln dealer if your vehicle is included.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V735000
Lincoln customer service1-866-436-7332
NHTSA recall #21V735
NHTSA recall # (full)21V735000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →